Mike was awesome, he is a pro at both driving the truck and pumping the system. Our house is located on a very tight one way street In Jenner, every time we call a company to come do work at our house our neighbors get involved. Mike did a phenomenal job highly recommend!
TD
ted dechant
Feb 26, 2025
5.0
Very professional and ethical. Seems like a mom and pop place that cares about their customers long term. Worked with them for years
MH
Mary Holzapfel-Sek
Nov 16, 2023
1.0
The service providers are great and timely, but their administration has bad customer service. I initially called and emailed to set up a new service, and didn't receive a call back for several weeks. The admin mentioned that she doesn't check voicemails or emails until the time was closer to monitoring reports. It was impossible whenever I tried to reach customer service - very unprofessional. The business should invest in admin that has proper customer service skills.
CG
CJ Glynn
Jan 6, 2020
5.0
BDK Septic Service should be your choice for septic service in Sonoma.
Professional and on-time, Mike quickly found the septic tank and quickly had the hatches cleared. He diagnosed that the tank really could go another year or more before pumping: honest and forthcoming. We decided to go ahead with the pumping, and it was done in no time. While we had the tank hatches exposed, he even suggested I take some photos with my phone, so locating the tank would be easier the next time.
A family owned an operated company, BDK Septic Service did a great job.