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"Fuse Service (HVAC, Refrigeration, Electrical & Plumbing) was founded in March 2007. The company is headquartered in San Jose, California, and it also has a network of geographically distributed offices across the country. Fuse Service is a Factory Authorized Dealer of Bryant, certified Mitsubishi Preferred Diamond Contractor and a BayREN Home+ Participating Contractor. Also the company provides HVAC, Refrigeration, Electrical and Plumbing services of all major brands and models of HVAC and Plumbing. Fuse provides warranty for labor and parts: 12 months for refrigeration and HVAC jobs, up to 3 years for labor for HVAC Installations. We pride ourselves on being the best HVAC, Refrigeration, Electrical & Plumbing service in the country!"
Location
Fuse HVAC, Refrigeration, Electrical & Plumbing
2222 Ronald St, Santa Clara, CA
95050, United States
Hours
Reviews
4.9
1,028 reviews
5 stars
958
4 stars
34
3 stars9
2 stars7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism and expertise of the technicians, highlighting their punctuality and thoroughness during installations and repairs.
Communication
Several reviews noted issues with communication, particularly regarding scheduling, follow-ups, and clarity on service details, leading to customer frustration.
Installation Quality
The quality of installations received positive feedback, with many customers expressing satisfaction with the workmanship and attention to detail.
Customer Service
While some customers had positive experiences with customer service, others reported significant issues, including lack of responsiveness and unresolved complaints.
Pricing Transparency
Customers appreciated competitive pricing but expressed concerns about unexpected charges and lack of clarity regarding costs associated with services.
- TWTravis WiseDec 27, 20255.0Fuze replaced my old gas water heater with a heat pump water heater. The sales consultant who I met with explained all the options very well and made a recommendation. A few days later the plumber electrician came out and spent about eight hours installing the new water heater and getting it set up. In the process, they noticed that I had two problems with my water supply line and helped me make an appointment to get that fixed. Two days later, he showed up again and fixed those problems. They explained what was happening at each step of the process. They cleaned up after themselves and were very professional. I would not hesitate to use them again.
- BMBob MillerDec 17, 20255.0Alex and his partner installed my heat pump hot water heater yesterday. They were an excellent team, very focused, hard working and definitely knew their stuff. I am very happy with their work. I also found Fuse quoted great prices, were easy to work with, had good recommendations and were very responsive to any phone calls or questions I had. I highly recommend them.
- CLChauho LeungDec 16, 20255.0Llyas did a great job to diagnose our HVAC problem and then he came to repair. He did a great job to repair the system, we highly recommend Llyas.
- NANaeem AnsariDec 15, 20255.0I would like to formally recognize technician Azamat B. from FUSE for the outstanding work he performed during the installation of the HVAC system at my home. Azamat demonstrated a high level of technical expertise throughout the installation process. The work was executed with precision, attention to detail, and clear adherence to best practices. He took the time to explain the system configuration, answered questions thoroughly, and ensured that all components were installed correctly and tested before completion. In addition to his technical skill, Azamat was professional, punctual, and respectful of the home. The work area was kept clean and organized, and the installation was completed efficiently without cutting corners. Overall, this was a very positive experience. Azamat’s workmanship and professionalism reflect extremely well on FUSE, and he is a technician I would confidently recommend to others.
- RKRadha KrishnanDec 9, 20255.0Had an AC Heat pump installed by Fuse a few years ago. Very professional installers. Did a great job. Noticed a vibration last week and reported to Fuse. Their technician Dylan came today, identified a minor issue, fixed it, and advised me on how to maintain the system to ensure it operated with maximum efficiency. I greatly appreciate the professionalism of the Fuse team. Thank you.
Frequently Asked Questions About Fuse HVAC, Refrigeration, Electrical & Plumbing
What services does Fuse HVAC, Refrigeration, Electrical & Plumbing provide?
Fuse HVAC offers HVAC, refrigeration, electrical, and plumbing services for all major brands and models, including installations, repairs, and maintenance.
What are the operating hours of Fuse HVAC, Refrigeration, Electrical & Plumbing?
Fuse HVAC operates 24 hours a day, 7 days a week, providing service all day every day.
Where is Fuse HVAC, Refrigeration, Electrical & Plumbing located?
The company is located at 2222 Ronald St, Santa Clara, CA 95050, USA.
How can I contact Fuse HVAC, Refrigeration, Electrical & Plumbing for support?
You can reach Fuse HVAC by phone at +1 408-702-2554 or via email at support@fuseservice.com.
What payment options does Fuse HVAC, Refrigeration, Electrical & Plumbing accept?
They accept American Express, Cash, Check, Financing, MasterCard, PayPal, and Visa.
Is there a warranty offered on HVAC and refrigeration services by Fuse HVAC?
Yes, Fuse HVAC provides a 12-month warranty on labor and parts for refrigeration and HVAC jobs and up to 3 years on labor for HVAC installations.
Is Fuse HVAC authorized or certified by any manufacturers or organizations?
Yes, they are a Factory Authorized Dealer of Bryant, a certified Mitsubishi Preferred Diamond Contractor, and a BayREN Home+ Participating Contractor.
What nearby restaurants can I visit before or after my appointment at Fuse HVAC?
Nearby restaurants include Sichuan by SPiCES, Hunan by SPiCES, Red Chili Bistro, Jing Jing Gourmet, and Burma Classic, offering a variety of Asian cuisines.
Are there other industrial or machine shops near Fuse HVAC, Refrigeration, Electrical & Plumbing?
Yes, nearby machine shops include Vanderhulst Associates Inc, High Speed CNC, Robertson Machine Inc., Advantech Precision Machining, and Brightlight Welding & Manufacturing.
Can customers visiting Fuse HVAC find nearby services like freight or cargo companies?
Yes, nearby freight and cargo services include EVAOS and FedEx Freight, which might be useful for logistics or shipping needs.