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"Fuse Service (HVAC, Refrigeration, Electrical & Plumbing) was founded in March 2007. The company is headquartered in San Jose, California, and it also has a network of geographically distributed offices across the country. Fuse Service is a Factory Authorized Dealer of Bryant, certified Mitsubishi Preferred Diamond Contractor and a BayREN Home+ Participating Contractor. Also the company provides HVAC, Refrigeration, Electrical and Plumbing services of all major brands and models of HVAC and Plumbing. Fuse provides warranty for labor and parts: 12 months for refrigeration and HVAC jobs, up to 3 years for labor for HVAC Installations. We pride ourselves on being the best HVAC, Refrigeration, Electrical & Plumbing service in the country!"
Location
Fuse HVAC, Refrigeration, Electrical & Plumbing
1221 Sherwood Ave, Santa Clara, CA
95050, United States
Hours
Reviews
4.9
273 reviews
5 stars
259
4 stars
7
3 stars0
2 stars2
1 star
5
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing excellent service.
Timeliness
Customers appreciate the prompt arrival of technicians and quick response times for service requests.
Quality of Work
Many reviews highlight the high quality of work performed, with technicians effectively diagnosing and resolving issues.
Pricing
While many customers find the service to be fairly priced, some express concerns about being charged more than expected for repairs.
Customer Service
Overall, customers report positive experiences with customer service, including clear communication and follow-up.
- CCChristopher CoxNov 15, 20251.0I’ll preface this by saying I haven’t used Fuse Service for this review. I did however just have their white Toyota Prius service vehicle absolutely fly down my residential neighborhood street doing what must have been 50 mph. This happened right around 10a this morning while I was out walking with my son. A white Fuse Toyota Prius went flying north on Daffodil Way in San Jose before turning left onto Manzanita. I called your company and left a message with your receptionist hoping that this will be escalated and looked into. Absolutely crazy how fast your car with your logo all over the side of it was driving down a crowded residential street this morning. Hope you address this issue.
- ACAlan ChanOct 29, 20255.0I am super happy with the service I received from start to finish at Fuse! The process to get scheduled was super easy (everything was done online), and I had an appointment available the next day. The electrician (Mikhail) came on time. He listened to our concern (one of the circuits keeps on tripping every single day), and he proceeded to diagnose the problem. Within 20 mins, he has figured out that one of the wires has come loose in our circuit breaker system, and he offered to either fix or replace the circuit breaker. I opted to have it fixed, and he did it in 10 mins and charged me only $69! He saw one of my electrical outlet covers was cracked, and so he told me he would replace it free of charge, which he did! I am very impressed with Mikhail and with Fuse, and will definitely call them the next time I need any electrical issues fixed in our house. Thank you!
- JKJason KJan 8, 20245.0Very nice experience. First of all the quoting process was painless and much cheaper than other service providers. I really felt like they were there for the job and not out to take advantage of us. They provided excellent quality of work and high integrity. Very happy I found them. I will be inquiring Fuse for all future projects. Thank you very much Mr. Slavic.
- BFBryan and JM FamilySep 30, 20205.0Refrigerator repair.
- ASArun SubbiahJun 2, 20205.0My AC had stopped working. Fuse had a relatively fast turnaround time compared to other places to come take a look. They diagnosed the problem and fixed it quickly, and got the AC back in shape. Great service!
Frequently Asked Questions About Fuse HVAC, Refrigeration, Electrical & Plumbing
What services does Fuse HVAC, Refrigeration, Electrical & Plumbing offer?
Fuse provides HVAC, refrigeration, electrical, and plumbing services for all major brands and models, including installations, repairs, and maintenance.
Where is Fuse HVAC, Refrigeration, Electrical & Plumbing located?
The company is located at 1221 Sherwood Ave, Santa Clara, CA 95050, United States.
What are the operating hours for Fuse HVAC, Refrigeration, Electrical & Plumbing?
Fuse Service operates 24 hours a day, 7 days a week, so customers can contact them anytime.
How can I contact Fuse HVAC, Refrigeration, Electrical & Plumbing?
You can reach them by phone at +1 408-412-0203 or by email at support@fuseservice.com.
What payment options does Fuse HVAC, Refrigeration, Electrical & Plumbing accept?
They accept American Express, cash, check, financing, MasterCard, PayPal, and Visa.
What guarantees or warranties does Fuse Service offer?
They offer a 12-month warranty for labor and parts on refrigeration and HVAC services, and up to 3 years labor warranty on HVAC installations.
Is Fuse Service authorized by any major HVAC brands?
Yes, Fuse Service is a Factory Authorized Dealer of Bryant and a certified Mitsubishi Preferred Diamond Contractor.
Are there any nearby hotels close to Fuse HVAC for customers visiting from out of town?
Yes, nearby hotels include Signature Inn Santa Clara, Sterling Inn, and Santa Clara Inn, which are convenient accommodation options for customers visiting Fuse Service.
What dining options are available near Fuse HVAC, Refrigeration, Electrical & Plumbing?
Nearby restaurants include Ike’s Love & Sandwiches, Akita Sushi Gourmet, Tea Villa, Ramen Taka, Ono Poke Bowl, Domino's Pizza, and several Mexican eateries such as El Amigo Mexican Grill and Asadero, providing a variety of cuisines for customers to enjoy before or after service visits.
What nearby public or community facilities are close to Fuse Service?
Nearby you’ll find Santa Clara University Loyola Hall and Santa Clara University Human Resources, making Fuse Service easily accessible for university staff and visitors in the area.