Sliding Door Repair Company

4.6
605 reviews

About

Window Installation Service

Location

Sliding Door Repair Company
27134 Paseo Espada Suite 303, San Juan Capistrano, CA
92675, United States

Hours

Reviews

4.6
605 reviews
5 stars
521
4 stars
21
3 stars
2
2 stars
5
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including lack of follow-up and difficulty in reaching management.

Pricing Issues

Several reviews mentioned high prices and unexpected charges, leading to feelings of being overcharged or scammed.

Quality of Work

While some technicians received praise for their professionalism and quality of work, others were criticized for inadequate repairs and use of subpar materials.

Timeliness

Some customers appreciated the promptness of service, while others experienced delays and lack of communication regarding appointments.

Warranty Concerns

Customers expressed frustration over warranty claims and the company's refusal to honor guarantees on previous work.
  • BB
    Bret Bauer
    1 day ago
    5.0
    Travis showed up on time. He gave me some options to meet my needs. The job got done to my satisfaction. I would use SDRC again!
  • AH
    Allison Hill
    3 days ago
    5.0
    Rally was masterful at getting our job done. Professional, nice and focused on the job. We will definitely use your company again.
  • JS
    Jay Starr
    Nov 4, 2025
    5.0
    Matthew and Travis did an Amazing Job. My sliding glass door rollers were frozen the Frame around door needed repair and needed new screws top and bottom. The sliding glass door is in perfect now shape' I can slide it with 1 finger Matthew and Travis were polite, professional, and we're Very clean. I look forward to doing business with Sliding Door Repair in the future. Thank you John Stella
  • LN
    Laura Newman
    Oct 31, 2025
    5.0
    My experience with this company was great! Timely service and very efficient and courteous technicians Matthew and Christian. They were friendly, respectful of the property and gave extra advice on how to maintain their work. Also appreciated the text reminders and updates on the appointment times.
  • JR
    Justine Roach
    Oct 24, 2025
    1.0
    Beware of The Sliding Door Repair Company. They overcharge and do poor repair work. We hired them to fix a glass sliding door in our toddler’s bathroom. We purchased a warranty and spent over $400 dollars. They didn’t fix the door properly (they put in cheap plastic parts that fell off immediately). It took dozens of phone calls and emails before a repairman retuned the first time and then when the door failed again they tried claiming the overpriced warranty didn’t cover the repairs. We had to pay another repairman to fix it. They wouldn’t refund us and ignored our emails. Also they lied and said a part is no longer in production and the other repairman immediately found it and repaired the door.

Frequently Asked Questions About Sliding Door Repair Company

What is the name of the company and what services does it provide?

The company is Sliding Door Repair Company, specializing in window installation services.

Where is Sliding Door Repair Company located?

It is located at 27134 Paseo Espada Suite 303, San Juan Capistrano, CA 92675, US.