Jaguar Heating & Air

Reviews

• NH

  Noel Haas

  Dec 30, 2025
  5.0
  Professional and personable. Quickly evaluated and determined the problem with the HVAC. Extremely competent and the very best service. Recommend Jaguar to my friends and they are always very happy.
• LW

  Lois Wong

  Dec 25, 2025
  5.0
  Dec 30, 2025 Update Review Added After Inspection: Professionally done, now ready for inspection, Jaguar Heating installed with perfection. While visions of warm air started to appear, In came Peter, inspector, calm and sincere. He climbed to the attic, installation in sight, Snapped photos, explained things, and set everything right. He kindly advised me on an appliance with ease, I cleaned and installed it avoiding tech fees. He went above and beyond with my Ecobee in view, Patiently telling me what it could do. Adam, the Building Inspector, arrived with a grin, And told me of stories that made my head spin. Efficient and perceptive, he’d seen in the field, Of rats making homes inside houses, though sealed. Stories both interesting, cautionary and true, Of addicts, of mischief, I had no clue! Thank you, Mark, it's never in vain, to take time for details you kindly explained. Building rapport, you never hurried the pace, Answered each question with knowledge and grace. Sincere, calm, and patient right up to the day. I signed the contract getting things in play. And Mustafa, the owner fast at the helm, Built this fine company, a well-run realm. Leader and CEO running the show, Managing employees from top to below. With customer service that’s friendly and true, Installers, inspectors—all knowing just what to do. Inspections coordinated, smooth as can be, Seamless for customers (especially me!). When all was done, inspectors went on their way, Onto the next house away in their sleigh. ------------------------------------------------- Dec 23, 2025 3 Ton Zero Split Unit Installation before Xmas Eve ’Twas the night before Christmas, and all through the house, The HVAC was dead—not a click from a mouse; The stockings were hung where the vents used to blow, In hopes that the heat would soon start to flow. The cat was nestled, shivering in its bed, While visions of space heaters danced in my head; When out on the driveway there rose such a clatter, I sprang from the couch to see what’s the matter. Away to the window I flew like a flash, To see Jaguar Heating drive up in a dash. More rapid than eagles, three installers they came, And they whistled and shouted and I called them by name: "Now, Ali! Now, Kazem! Now, Jawad and Mark! On, heat pump! On, Condenser! Unload where you park. So up to the attic the workmen they flew, To remove the air handler, risers, and pans too! As I drew in my head, and was turning around, Down the hall came Ali with a clanking-good sound. And then, in a twinkling, I heard on the floor, The dragging of equipment right through the side door. Kazem was in work clothes from his head to his foot, And all very tarnished with insulation and soot; A bundle of screw drivers he had flung on his back, As he insulated each vent with supplies from his pack. Ali’s eyes did squint! His knuckles were red. From working in the attic that most people dread. Taping the ducting, he did that above, Without complaining and did it with love. Jawad spoke not, soldering his task, Just like he’d done many times in the past. I laid my finger in front of the vent, And waited for warmth—that was the intent. The motor, it hummed! So quietly, it glowed, And out of the vents, the warm air now flowed! How happy I am that all went well, With a team of experts who are all so swell. They sprang to their trucks, the team gave a whistle, And away they all drove like the down of a thistle. I heard them exclaim, as they drove out of sight— "Merry Christmas to all, and for you a warm night"
• RD

  Ram Dongre

  Dec 16, 2025
  4.0
  We recently worked with Jaguar heating for replacing our aging HVAC which was 15 years old. Our system, a Carrier model, was running at a lower efficiency which needed a Freon recharge once and then I replaced the outside compressor motor too and eventually it started to give up. One thing I learnt about HVACs is that no one wants to repair them and only replace it with a brand new system and all the repair costs for older systems are unreasonably high. For the new ones, I got quotes from many companies and Jaguar with their Rudd system was reasonably good and one more company was TRC-Heating. I eventually went with Jaguar due to timing and the model that was offered. The scheduling/finance option (no interest 18month from Wells-Fargo) was great, the installation was complete within few hours and the old system was hauled away. But before the personnel left, I had forgotten to take the pictures of old Nest thermostat and only to realize that the system would not turn off on a Friday evening. I called Jaguar but they were not available till next Monday and we all got severe headaches due to the no-stop fan. It was later found out that the incorrect (Ecobee) thermostat wiring had messed up the HVAC system that would turn the fan on when it finds a refrigerant leakage, although in our case it was in error. It took us next 3 weeks and several more visits to fix the errant HVAC module and the thermostat wiring. While everyone we interacted were professionals, the dragged out timeline left a rather unpleasant experience. I still recommend them but as a homeowner, do your due diligence, take photos of your system, wirings before the installation, ensure the system operations thoroughly before they complete the job and hope that everything would work well for next 15 years. Do note that beyond the HVAC model, installation is more important so choose your installer wisely. Our old model was a gas/electric model and the new Rheem model is a invertor based electric model and is 30% more efficient. Since the installation in August, our electric bill has significantly reduced, which is a plus.
• TR

  Tara Ransfer

  Dec 12, 2025
  5.0
  I had to replace our HVAC system and after getting 4 bids I selected Jaguar because of my meeting with Mark. I felt it was the correct choice for a quality focused local owned business. I’m very glad I did! New features on the new system I would not have known we’re available had it not been for Mark. No other company was as thorough when educating me on the best system for the future VS just replacing what I had with a current model. Big improvement and shockingly cost slightly less than other choices we discussed. It’s important to note that this was also the only person who didn’t leave before we discussed everything and gave me the quote. I’ll add a note from a lesson I learned: The new system is a different size and shape (outside) and I hadn’t remembered discussing it. It did cause some panic on my part, so if knowing to ask that helps everyone, including Mark who was great talking me through that, I’ll leave that right here. Definitely will recommend to anyone but especially as a woman who had a lot of questions (even some momentary panic lol) hands down the best service I received during a stressful project from the first phone call to completed job and a now warm house! Thank you everyone who was here the last two days, I sincerely appreciate you all.
• JS

  Jacquelin Siegel

  Dec 11, 2025
  5.0
  Each summer for the last few years I worried that our air conditioner would suddenly die. Each winter I worried that our gas furnace would blow up when I turned it on. I started researching HVAC companies a couple of years ago. Jaguar and a few others answered my questions promptly. In early October of this year, Cool Davis had an event showcasing homes that had converted their HVAC systems to heat pumps. We decided to do the same and wanted to do it soon to take advantage of the expiring tax credits. We had four companies come to our house to give us bids. Jesse from Jaguar gave the most thorough presentation and their bid was good. We asked when the system could be installed and he said as early as next week. One bid was cheaper for a similar system but we got very good vibes from Jesse. He was very responsive to our follow-up questions via email and text. A crew showed up on time the next week and got to work removing the old system and installing the new one. They took care to wear shoe covers, laid down protective floor coverings and were courteous. The crew was lead by Geordie. He took the time to answer all our questions and explain how everything worked. Willie and Omar got right to work too. They all came back the next day to finish the install and explained our new thermostats. They scheduled a return visit for a week later to install another part for the thermostats, installed straps for a new intake duct, repaired the drywall at the attic access, and added refrigerant. The time it was Geordie and Elijah doing the work. The next steps are the inspections, already scheduled for next week. We couldn't be happier with Jaguar and their employees. I'm thrilled we no longer have a gas furnace. We've yet to see if a heat pump system does save energy as touted.

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