Inland Dry Pro

Reviews

• KS

  Knockout D Star

  Oct 1, 2025
  1.0
  They are not professional, they did the job without asking insurance first, over charge for everything, they have a really expensive plumber to come out to do the work, don’t have a office to visit, have you drop off payment to a postal annex
• ER

  Ed Reynoso

  May 30, 2025
  5.0
  Dale helped me diagnose and fix my water leak just by providing guidance over the phone. He could’ve easily taken advantage of the situation and I would’ve paid him any amount to get the issue resolved. Instead he took his time explaining to me the possible causes and walked me thru the process to get it fixed. Honestly is this company’s best policy. A rarity in today’s world. I’ll put his number on speed dial for any future house leaks.
• MM

  Mike McCarthy

  May 30, 2025
  5.0
  These guys are absolutely incredible. I noticed a hot area on the floor of my laundry room which I recognized as an under slab leak. I called out several companies to give me options and prices, and every one of them wanted to Jack hammer up my floor to replace the leaking pipe. Two of those companies actually conjured up stories to scam my insurance company. I called inland Dry Pro and talked to Dale. He came out to my home the next day, showed me how they could run a plastic sleeve inside the leaky pipe and not have to break up my concrete. I gave him the go-ahead, and 90 minutes later his 2 plumbers showed up, cut 2 small holes in the drywall, and within 2 hours, they were done, problem fixed and for a small fraction of the price the other companies quoted. His two plumbers were professional, communicated with me, did the job and cleaned up. I was super impressed. I never write reviews, but this company was so absolutely fantastic that I felt it necessary to spread the news. Thank you Dale and team.
• AA

  Ann

  Nov 22, 2024
  5.0
  We had a great experience overall. Evaluation and repair was timely for an untimely and chaotic situation. We are grateful to the team that knows what they’re doing since we had no idea where to start. Thank you Dale and team!
• LM

  Leslie Mills

  Jun 3, 2021
  5.0
  I want to give a shout out to an exceptional person that I encountered at this company. My normal water bill runs about 50 to 70 bucks. I got notice of excessive use and checked for leaks and running toilets, etc and could find nothing wrong. I set the sprinklers back two minutes on all 4 stations and just figured that the notice was about a little extra use. When the bill for a month came it was a shocking $1339.23. I could not believe it and called Eastern Municipal Water to inquire about how I could incurring such high bill. She reviewed every thing and said that at certain times my home water use was in the thousands of gallons. She recommended I look on the EMWD website for a more complete understanding get a leak detection company. I said that for all that much water my house should be in a sink hole and the ground around it like quick sand. I was very upset, needless to say, being retired and on a fixed income about I could pay this huge bill. I called a few companies and found out that someone could come out for between 250.00 to 300.00 to detect leak and apply the fee to repairs. **Now this is where it's important. I called a few companies and left requests for a technician to call me back to set an appointment. I called Inland Empire Leak detection also, but while I was ringing them up another company called back and I switched over to answer. This guy at the other company said that his guy could com the following afternoon for a $250.00 fee so I made the appointment and hung up. A few minutes later Dale from Empire called me. He said that he was calling me back because he had answered my call but could not hear me. (In actuality I had switched over and then hung up.) He asked me what type of problem I was having and I relayed the details including my panic about paying the bill. Then he asked me several specific questions about the water usage such as was it continuous, was it during specific times, had anything I'd done made any difference in water consumption, did I have automatic sprinklers or a water softener, etc.. Then he explained that because the high usage was during specific times followed by regular hours on consumption and that my house was not sinking in mud, that the culprit was very likely the water softener. He said that it was malfunctioning and purging water right back down into the sewer, thus no evidence. He said that any technician taking the time to examine the facts could have figured it out just as he had but that they would rather just get that fee than really help solve the problem. He also told me about how to deal with the water company to get an adjustment after fixing the usage problem. I was floored that Dale had troubled himself to call me back and take the time to help me out so freely and completely, as he had. He didn't ask me to write this but I wanted to recommend this kind and competent plummer and this company. Seldom do you come across someone that puts their willingness to help ahead of profiting. Want to give kudos to this 👏 man and his surprising ethics.

Frequently Asked Questions About Inland Dry Pro