Hanson Overhead Garage Door Service

4.9
1264 reviews

About

Garage Door Supplier
Hanson Door Service is a family owned full service residential garage door and sliding glass door business serving the Coachella Valley now for 10 years. We are dedicated to customer service and always doing the job right! We are now part of the Besser Garage Doors family.

Location

Hanson Overhead Garage Door Service
42200 Beacon Hill Suite B Suite B, Palm Desert, CA
92211, United States

Hours

Reviews

4.9
1,264 reviews
5 stars
1,204
4 stars
28
3 stars
9
2 stars
3
1 star
20

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Service Quality

Customers report high satisfaction with the quality of service and thorough explanations provided by technicians.

Timeliness

Many reviews highlight the punctuality of technicians and their ability to arrive on time for appointments.

Communication

Customers appreciate clear communication regarding service options, pricing, and the work being performed.

Value

While some customers noted that prices can be high, many felt the quality of service justified the cost.
  • RG
    Rick Greulich
    2 days ago
    5.0
    Had a service call scheduled for today with Besser. Josh with advance notice, arrived earlier than expected which freed up our afternoon. He was knowledgeable, thorough and patient in trying to solve my issue. Ultimately, a part needed to be ordered for replacement. Not his fault. Will return when the part comes in. Very happy with the response and service thus far.
  • WB
    walter barnes
    5 days ago
    5.0
    I had an excellent experience with Joshua servicing my garage door. He was professional, knowledgeable, and very patient. He took the time to make sure everything was working properly before he left and answered all of my questions. I really appreciated his attention to detail and commitment to doing the job right. Outstanding service — highly recommend!
  • TW
    Tony Welch
    Jan 14, 2026
    5.0
    Cris was awesome explained what they do for maintenance. Also suggestion on Springs/opener etc. which I have to think about Cris along with Hector were professional, respectful , and knowledgeable about products
  • HH
    Head Honcho
    Jan 13, 2026
    5.0
    Paul Miller of La Quinta posting here. We were 100% satisfied with Besser’s tech Cris LTS - service expertise, product knowledge, sales approach (selling but not over selling), and installation, demonstration, and testing chops. Also - on time and friendly! We wish him success and grace with his growing family!
  • SC
    Scott Carroll
    Jan 4, 2026
    5.0
    A New Year’s Day garage door accident was not how we wanted to start 2026! We called Besser’s/Hanson’s 24/7 service line for assistance. I waited about 30 minutes on hold and was connected to Maryanne. Our connection was really bad, but she immediately called me back. She was very helpful and a service call was scheduled for the next day between 7 am to 1 pm. as they were closed for New Years. The next morning we received a call from the technician letting us know he was on his way at 6:30 am. Eric was friendly, respectful, knowledgeable, and efficient. He did not pressure us to buy any additional items or services. We appreciate his expertise and the company’s response time. Happy New Year!

Frequently Asked Questions About Hanson Overhead Garage Door Service

What services does Hanson Overhead Garage Door Service provide?

They offer full service for residential garage doors and sliding glass doors, including installation, repair, and maintenance.

Where is Hanson Overhead Garage Door Service located?

They are located at 42200 Beacon Hill Suite B, Palm Desert, CA 92211, United States.