Business Details
About
Garage Door Supplier
Hanson Door Service is a family owned full service residential garage door and sliding glass door business serving the Coachella Valley now for 10 years. We are dedicated to customer service and always doing the job right! We are now part of the Besser Garage Doors family.
Location
Hanson Overhead Garage Door Service
42200 Beacon Hill Suite B Suite B, Palm Desert, CA
92211, United States
Hours
Reviews
4.9
1,264 reviews
5 stars
1,204
4 stars
28
3 stars9
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous.
Service Quality
Customers report high satisfaction with the quality of service and thorough explanations provided by technicians.
Timeliness
Many reviews highlight the punctuality of technicians and their ability to arrive on time for appointments.
Communication
Customers appreciate clear communication regarding service options, pricing, and the work being performed.
Value
While some customers noted that prices can be high, many felt the quality of service justified the cost.
- RGRick Greulich2 days ago5.0Had a service call scheduled for today with Besser. Josh with advance notice, arrived earlier than expected which freed up our afternoon. He was knowledgeable, thorough and patient in trying to solve my issue. Ultimately, a part needed to be ordered for replacement. Not his fault. Will return when the part comes in. Very happy with the response and service thus far.
- WBwalter barnes5 days ago5.0I had an excellent experience with Joshua servicing my garage door. He was professional, knowledgeable, and very patient. He took the time to make sure everything was working properly before he left and answered all of my questions. I really appreciated his attention to detail and commitment to doing the job right. Outstanding service — highly recommend!
- TWTony WelchJan 14, 20265.0Cris was awesome explained what they do for maintenance. Also suggestion on Springs/opener etc. which I have to think about Cris along with Hector were professional, respectful , and knowledgeable about products
- HHHead HonchoJan 13, 20265.0Paul Miller of La Quinta posting here. We were 100% satisfied with Besser’s tech Cris LTS - service expertise, product knowledge, sales approach (selling but not over selling), and installation, demonstration, and testing chops. Also - on time and friendly! We wish him success and grace with his growing family!
- SCScott CarrollJan 4, 20265.0A New Year’s Day garage door accident was not how we wanted to start 2026! We called Besser’s/Hanson’s 24/7 service line for assistance. I waited about 30 minutes on hold and was connected to Maryanne. Our connection was really bad, but she immediately called me back. She was very helpful and a service call was scheduled for the next day between 7 am to 1 pm. as they were closed for New Years. The next morning we received a call from the technician letting us know he was on his way at 6:30 am. Eric was friendly, respectful, knowledgeable, and efficient. He did not pressure us to buy any additional items or services. We appreciate his expertise and the company’s response time. Happy New Year!
Frequently Asked Questions About Hanson Overhead Garage Door Service
What services does Hanson Overhead Garage Door Service provide?
They offer full service for residential garage doors and sliding glass doors, including installation, repair, and maintenance.
Where is Hanson Overhead Garage Door Service located?
They are located at 42200 Beacon Hill Suite B, Palm Desert, CA 92211, United States.
What are the operating hours of Hanson Overhead Garage Door Service?
They are open 24 hours a day, 7 days a week.
How can I contact Hanson Overhead Garage Door Service?
You can contact them by phone at +1 760-979-1818 or email at info@besserbros.com.
Does Hanson Overhead Garage Door Service have an online presence?
Yes, they have a website at https://www.hansonoverhead.com/ and active social media on Facebook and Instagram at BesserGarageDoors and bessergaragedoors respectively.
What is the history of Hanson Overhead Garage Door Service?
They are a family owned business established in 1977 and have been serving the Coachella Valley for over 10 years.
What makes Hanson Overhead Garage Door Service dedicated to customer service?
They focus on always doing the job right and are committed to excellent customer service as part of the Besser Garage Doors family.
What nearby businesses could be helpful for complementary home services?
Nearby businesses include Palm Desert Air Conditioning and Heating Co. for HVAC services, Claropool Maintenance & Repairs for pool cleaning, and Glow Window Cleaning for window installations and contractor services.
Are there any nearby automotive or emergency road services if I encounter issues at home?
Yes, Advanced Towing provides towing and emergency roadside services nearby, also One Stop Auto is available for automotive repairs and services.
What fitness or active life centers are near Hanson Overhead Garage Door Service that customers might visit?
Nearby fitness options include Aldape CrossFit, Southwest Aquatics, and Palm Desert Pilates, offering gyms, sports, recreational venues, and pilates studios.