Business Details
About
Garage Door Supplier
Hanson Door Service is a family owned full service residential garage door and sliding glass door business serving the Coachella Valley now for 10 years. We are dedicated to customer service and always doing the job right! We are now part of the Besser Garage Doors family.
Location
Hanson Overhead Garage Door Service
42200 Beacon Hill Suite B Suite B, Palm Desert, CA
92211, United States
Hours
Reviews
4.9
1,158 reviews
5 stars
1,101
4 stars
25
3 stars9
2 stars3
1 star
20
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Customers appreciated the friendly and helpful nature of the staff, with many noting the lack of pressure during consultations.
Timeliness
Service was frequently described as prompt, with technicians arriving on time and completing work efficiently.
Communication
Technicians effectively communicated the service process and options available, ensuring customers understood the work being done.
Quality of Work
The quality of repairs and installations received high praise, with many customers expressing satisfaction with the results.
- SWSteve Walker2 days ago5.0Joshua installed a new garage door opener yesterday and rebalanced the door. It’s like a brand new garage door. This morning I fouled up the programming on the garage door opener and called Besser. Joshua came right out and fixed it in short order. It was a quick and easy follow up. I appreciate the fast service very much.
- JLJerry Lara3 days ago5.0Jose was very professional and personable. He asked me stay and conversed with me the whole time maintaining my garage door. Jose explained all his tactics and ended up selling me a new set of springs for $600. I wasn’t planning on spending that much but trusted Jose and his experience noting my springs were dated 2009. Way past the life expectancy of garage door springs. Jose took the time to take pictures and explain the life expectancy of garage door springs. So I had them replaced. I felt relieved I won’t have to replace them again!! Thanks Jose represents your company with utmost professionalism and trust which is hard to find in today’s market of contractors. Thank you for sending Jose to my residence. I would highly recommend Jose to any family and friends for trusted professional garage door service.
- MAMaria Abalo5 days ago5.0José explained what the problems were and gave me estimates on how to take care of them. Gave me prices and choices. I was shocked with how expensive it was. He was polite and I felt confortable relating with him. He appears to be a good employee for your company.
- BSBeth Saltmarsh-Smith5 days ago5.0Frank from Besser Garage Doors did an excellent job. He arrived on time and worked continuously to install my new garage door. He was pleasant, answered all my questions, and tested and retested the new door before cleaning up and leaving. He was great. No complaints at all. 👌
- DHDiane HuffNov 6, 20255.0Called them in the am, got appt. Between 1 and 6. Was asked if I had any other appts. That day they need to be aware of Also asked if the tech could come earlier if he was available. Told me Josh would text me b4 arriving. Josh texted and called and asked permission to come early. He replaced my garage door battery and did a tune up. Gave me prices b4 implementing. Very nice young man.
Frequently Asked Questions About Hanson Overhead Garage Door Service
What services does Hanson Overhead Garage Door Service provide?
They offer full service for residential garage doors and sliding glass doors, including installation, repair, and maintenance.
Where is Hanson Overhead Garage Door Service located?
They are located at 42200 Beacon Hill Suite B, Palm Desert, CA 92211, United States.
What are the operating hours of Hanson Overhead Garage Door Service?
They are open 24 hours a day, 7 days a week.
How can I contact Hanson Overhead Garage Door Service?
You can contact them by phone at +1 760-979-1818 or email at info@besserbros.com.
Does Hanson Overhead Garage Door Service have an online presence?
Yes, they have a website at https://www.hansonoverhead.com/ and active social media on Facebook and Instagram at BesserGarageDoors and bessergaragedoors respectively.
What is the history of Hanson Overhead Garage Door Service?
They are a family owned business established in 1977 and have been serving the Coachella Valley for over 10 years.
What makes Hanson Overhead Garage Door Service dedicated to customer service?
They focus on always doing the job right and are committed to excellent customer service as part of the Besser Garage Doors family.
What nearby businesses could be helpful for complementary home services?
Nearby businesses include Palm Desert Air Conditioning and Heating Co. for HVAC services, Claropool Maintenance & Repairs for pool cleaning, and Glow Window Cleaning for window installations and contractor services.
Are there any nearby automotive or emergency road services if I encounter issues at home?
Yes, Advanced Towing provides towing and emergency roadside services nearby, also One Stop Auto is available for automotive repairs and services.
What fitness or active life centers are near Hanson Overhead Garage Door Service that customers might visit?
Nearby fitness options include Aldape CrossFit, Southwest Aquatics, and Palm Desert Pilates, offering gyms, sports, recreational venues, and pilates studios.