Many customers praised the friendly and knowledgeable customer service, particularly highlighting Jasmine and other technicians for their professionalism and attentiveness.
Technical Skills
Technicians were frequently described as skilled and thorough, with several customers noting their ability to diagnose and fix issues effectively.
Punctuality Issues
Several reviews mentioned problems with punctuality, with technicians arriving late or not within the promised time frame.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain services were overpriced or that they were pressured into unnecessary repairs.
Mixed Experiences
While many reviews were positive, there were also several negative experiences reported, indicating inconsistency in service quality.
AM
Amber McComb
3 days ago
5.0
I had a fantastic experience with KerRhonda when I called for help with a plumbing issue. She was incredibly patient, knowledgeable, and kind throughout the entire conversation. Even over the phone, she walked me through each step clearly and confidently, making a stressful situation so much easier to handle. It’s rare to find someone who combines expertise with genuine care, but she absolutely does. I’m truly grateful for her guidance and would highly recommend her to anyone needing plumbing support. Outstanding service!
JJ
Joshua James
Nov 14, 2025
5.0
Alejandro was great! The job was done efficiently and fixed the problem. The price was great for the work too. Will definitely hire again in the future. Thanks!
SW
Steven Warner
Nov 12, 2025
5.0
Alejandro Santiago was patient and understandable of my needs and the problem at hand. I’m glad he helped me
LL
Lee Loechler
Nov 3, 2025
5.0
We always use Power Plumbing - they have been consistently excellent for the past four years. They are the only plumbers our HOA trusts to work in our building, and it's clear why. George always goes above and beyond.
DO
Daniel Oxman
Oct 21, 2025
2.0
Worst company for punctuality. Our first appt was scheduled from 8-10am. Promised to be within that time frame. Called at 10am and the technician is on the way. Called at 11am and same response. Doesn’t show up until noon.
Second appt request to be the first appt. Scheduled for 8-9am. Call at 8am and confirmed technician is on the way to me and we are the first appt. Call at 8:30 for an update and find out that the technician took other calls and the new estimate is 10am.
I’d stay away from the place unless you are retired and can wait all day for them.
2 stars instead on 1 because at least customer service is pleasant.