PremierGarage of the Bay Area

Reviews

• CO

  Chiemeka Okoronkwo

  Jul 23, 2025
  1.0
  It’s been a little over a year since my epoxy flooring was applied to my garage floor and it is in the worst condition. This company did a horrible job and should be investigated. When the floor was initially completed I noticed there were hard peaks throughout. It was not smooth and flat and the rough peaks made it very difficult to clean the floor. Then after the first 6 months I started noticing a weird orange fluid but it didn’t process to me that it was coming up from the ground. By the 8th month I noticed bubbling, and by the year milestone the floor was cracked open in several places. When I reached out to have the floor assessed and repaired the service man explained that it was water damage. Not the water damage a normal person would suspect, moisture coming from below the ground and unable to escape through the epoxy coating causing damage. There was no test done prior to recommending a service to me. There was no education provided about this risk until after the damage was done. I was told my warranty would not cover the damage and that I would have to pay for the entire floor from scratch in addition to the special application of an additional chemical to ensure it didn’t happen again. I was offered nothing! Not even an apology. Another service person called and for 45 minutes explained the science and blamed me and said there is no evidence that they didn’t offer the coating needed to prevent this type of damage. I promise you they did not explain to me anything about this type of water damage, I was not recommended the coating and they did no testing to determine if I would have issues. The service person said there was no way to test. I just had Garage King come over to assess and provide an estimate and they did a water test that took seconds to determine the floor had a score of 5/7 but also recommended coming back to do another test that takes 3 days but provides more information. Please do not use this company. They are unethical and they are dishonest about the quality of their product and service. Garage Kings also pointed out that part of the floor yellowed from sun damage and that they have a coating that would prevent that. Don’t use this company!! You will regret it!! Garage Kings seems to be the better choice for sure!! Will do more research and report back.
• AM

  Aldo MARTIN

  Jul 21, 2025
  5.0
  premier garage exceeded all my expectations. they were professional courteous and prompt, I look forward to many years of enjoying my new floor.
• JF

  Jana Faulhaber

  Jul 18, 2025
  5.0
  Premier Garage did an outstanding job on our garage floor. Every interaction we had with the company was positive, from start to finish. I received quotes from three different companies, and Premier Garage offered competitive pricing along with excellent service. Their salesperson, Joey, came to our home to take precise measurements and walk us through the entire process. He brought samples of the available finishes, which made it easy for us to select a color that complemented our walls and cabinets. We were especially impressed by Joey’s in-depth knowledge of the flooring product they use. The office staff was also top-notch — they communicated clearly and consistently, letting us know exactly when each crew would arrive and what work would be done each day. The technicians were professional, courteous, and took great care in their work. After the installation, a minor issue came up with the floor. The team responded immediately and had it resolved the very next day — a true testament to their commitment to customer satisfaction. We highly recommend Premier Garage. They’re professional, responsive, and deliver high-quality results.
• BM

  Bhupen Magan

  Mar 24, 2017
  5.0
  This company is great. They keep up their warranty promises very well. It has been 8 years since my house done and whenever i called them they took care the issues with out any charge or difficulties. Great company to work with.
• CC

  Corbett Cork

  Jul 9, 2014
  5.0
  We appreciate the prompt service on quoting, and installation! Good job

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