Customers consistently praised the professionalism, friendliness, and knowledge of the technicians, highlighting their thorough explanations and respectful behavior.
Timeliness
Many reviews noted prompt service and on-time arrivals, with technicians completing work efficiently.
Customer Experience
Overall, customers reported positive experiences with the company, appreciating the helpfulness of the office staff and the clear communication throughout the service process.
Pricing
While some customers found the pricing competitive and reasonable, there were mixed feelings about the billing practices, particularly regarding pre-payment requirements.
Long-term Relationships
Numerous customers expressed loyalty to Greenwood, citing long-term satisfaction with their services over many years.
SF
Sioux Van Foeken
2 days ago
5.0
The technician who came to
My house, Louis, was friendly, efficient and knowledgeable. He cheerfully answered all of my questions.
GI
Gail Ives
4 days ago
5.0
We were having trouble with the a.c. and it was really hot. We called Greenwood and they cam out the next day. Daniel was great and after checking everything, he fixed it. We were so grateful that they were able to help and didn't charge us a lot. Thank you, Greenwood.
CL
Christ Lutheran
4 days ago
5.0
The whole experience was smooth and we felt as though communications were good for this project.
JY
Jin Xiang Yu
5 days ago
5.0
Greenwood installed a new heat pump system for me in 2 days. It was very hands-off. I just opened my door and let them do their thing. They clean after themselves. Would highly recommend their services. They came into work everyday with smiles on their faces. So happy to be their neighbors.
DT
Deborah Taylor
Nov 4, 2025
5.0
Professional service performed by Victor who always has a positive attitude and the time to answer questions (even before the question is asked). Been a customer for decades and will remain a customer for many more decades.
Frequently Asked Questions About Greenwood Heating & Air Inc
How often should I change my air filter?
You should check your air filter every month and replace it at least every 1-3 months depending on usage, pets, and allergies.
Why is my A/C blowing warm air?
This could be due to a dirty air filter, low refrigerant levels, a faulty thermostat, or a clogged evaporator coil. A technician can diagnose and fix the issue.
Why is my energy bill so high?
Possible causes include dirty filters, leaky ductwork, an aging system, poor insulation, or a thermostat set too high or too low. Regular maintenance can help improve efficiency.
How often should I change my air filter?
You should check your air filter every month and replace it at least every 1-3 months depending on usage, pets, and allergies.
Why is my A/C blowing warm air?
This could be due to a dirty air filter, low refrigerant levels, a faulty thermostat, or a clogged evaporator coil. A technician can diagnose and fix the issue.
Why is my energy bill so high?
Possible causes include dirty filters, leaky ductwork, an aging system, poor insulation, or a thermostat set too high or too low. Regular maintenance can help improve efficiency.
What areas does Greenwood Heating & Air Inc serve?
Greenwood Heating & Air Inc provides services to Los Angeles County and Orange County, California.
What are the business hours for Greenwood Heating & Air Inc?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Which brands does Greenwood Heating & Air Inc specialize in?
They specialize in Mitsubishi Electric and A/C Pro brands.
What payment methods does Greenwood Heating & Air Inc accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Do I need an appointment for HVAC services at Greenwood Heating & Air Inc?
Yes, appointments are required for their onsite services.
What nearby services can customers find around Greenwood Heating & Air Inc?
Nearby services include Cypress Automotive for auto repairs, Lincoln Animal Hospital for pet care, and The Camp Transformation Center - Cypress for fitness training.
How can nearby places help when visiting Greenwood Heating & Air Inc?
Customers can combine their visits with nearby automotive shops like AutoZone or enjoy services at local pet stores such as Just Food For Dogs, making errands more convenient in Cypress.