23 years of plumbing prowess! Welcome to AJ Bono Plumbing, where experience and excellence flow together to keep your residential and/or commercial plumbing system running smoothly. Our ultimate goal is to make a positive difference in your life.
Many customers praised the technicians for being professional, friendly, and knowledgeable, often going above and beyond to explain issues and solutions.
Timeliness
Several reviews highlighted prompt service and timely arrivals, although some customers noted delays in scheduling and follow-ups.
Quality of Work
While many customers were satisfied with the repairs and installations, there were complaints about substandard work and unresolved issues, indicating inconsistency in service quality.
Communication
Customers appreciated clear communication regarding appointments and service details, but some experienced frustration with lack of follow-up and difficulty reaching the company.
Permit Issues
A few customers expressed dissatisfaction with the handling of permits and paperwork, indicating potential administrative shortcomings.
SS
Sherry S
Nov 17, 2025
5.0
Vidal was very professional and arrived at our house early. He fixed the leak in our bathroom sink very quickly and made sure it was fixed properly. He also cleaned up his mess afterwards. We need more technicians like him!
JP
Jeremiah Paquette
Nov 17, 2025
1.0
They do not answer their phone EVER. I have never once spoke to them on the phone only hearing the hold music. Called early at 8am in the morning. They say lines are busy. Multiple phone numbers waiting for hours.
VF
Vic F
Nov 12, 2025
5.0
AJ Bono Plumbing's Crew made a daunting fix sting less. We uncovered a slab leak in our new home with freshly installed new floors. After confirming the leak and getting clearance with our warranty company, AJ's crew came up with the best solution to fit our warranty and have the least destruction. Their crew was friendly, knowledgable, and efficient. Even though it was a big repair, they made it the least invasive as humanly possible and were skilled in their repair. We took on a fixer upper with a newborn, a toddler, and a dog. It is reassuring we can rest at ease that at least our plumbing is solid.
JS
Joe Sanchez
Oct 30, 2025
5.0
Most recently, we came back from vacation and had our main sewage line to our home backed up, and contacted our home warranty company for repairs. They put us into contact with A J Bono Plumbing to come out, do an inspection and make necessary repairs. Unfortunately, this was an involved sewage problem, as we have an old Ash Tree that rooted all around and through the existing main line. Our contact, and person who oversaw the project was Alex. Alex is very thorough, professional and patient individual. He went through explaining the detail of work and what needed to take place, with also being conscious about overall pricing of the project which would be significant. I can’t tell you how thorough, honest and professional Alex was with leading this project. Truly, he went above and beyond what we have experienced any plumbing service provide. I can honestly say, that if you need plumbing services done, contact A J Bono Plumbing, and if you’re lucky enough, you will have Alex running your project. He is an asset to any company that provides these services. I’m sure that A J Plumbing values his expertise and loyal service!
NS
nafiseh s
Oct 28, 2025
2.0
Good luck getting a permit from them! We installed a heater 5 months ago. They were in so much rush to get their money that they called and asked for a credit card info while the technician was still in our home finishing the work!! The guy that installed our heater didn’t run a pipe to outside the garage claiming the inspector might not have an issue, what if they do?? Are we suppose to pay you another fee to come fix your mistake? In addition we paid extra to so they get the permit submitted to the city on our behalf. It’s been 5 months and I have called 5 times, every time I call they say their permit guy is on a break and they will email and mail the permit. It’s been 2 months of calling and no permit yet. They either don’t apply for permit and claim they do, or know they have screwed something on the heater installation and won’t get a permit. I’ll keep calling till I get my permit.
Frequently Asked Questions About A J Bono Plumbing
What services does A J Bono Plumbing offer?
A J Bono Plumbing offers plumbing services including bathroom remodeling, leak detection, and sewer & drain cleaning for residential and commercial customers.
Where is A J Bono Plumbing located?
A J Bono Plumbing is located at 5036 Commercial Circle, North Point I, Concord, CA 94520, USA.
What are the business hours of A J Bono Plumbing?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
What payment options does A J Bono Plumbing accept?
They accept American Express, Cash, Check, Discover, Mastercard, PayPal, and Visa.
How can I contact A J Bono Plumbing?
You can contact them via their main phone at +19256761080, alternate phone at +19257261860, email at jimmy@ajbonoplumbing.com, or through their website https://ajbonoplumbing.com/.
In which areas does A J Bono Plumbing provide services?
They serve Concord, Pleasant Hill, Walnut Creek, Lafayette, Orinda, Alamo, Danville, San Ramon, Pittsburg, Antioch, Oakley, Brentwood, Martinez, Vallejo, Fairfield, Richmond, El Sobrante, El Cerrito, San Pablo, Hercules, Oakland, Dublin, Fremont, Hayward, Livermore, and Alameda, CA.
Are there any nearby businesses related to plumbing or HVAC that customers might find useful?
Nearby, you can find Air One HVAC Systems, Inc. and Bell Brothers Plumbing Heating & Air, which also provide plumbing and HVAC services, potentially helpful for additional services.
What nearby places could customers visit before or after their visit to A J Bono Plumbing?
Customers can visit the Pacific Coast Farmers' Market Association for fresh produce or Sweet & True Sugaring Co. for beauty treatments nearby.
Are there any nearby professional or industrial service businesses near A J Bono Plumbing?
Yes, businesses like American Insulation and Scaffolding, Bazell Technologies, Siemens, and Terracon Consultants, Inc. are nearby and provide industrial, engineering, and professional services.
How long has A J Bono Plumbing been in business?
A J Bono Plumbing has been established since the year 2000, providing over 23 years of experience in plumbing services.