A J Bono Plumbing

4.3
352 reviews
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About

PlumberBathroom RemodelerLeak Detection ServiceSewer & Drain Cleaning
23 years of plumbing prowess! Welcome to AJ Bono Plumbing, where experience and excellence flow together to keep your residential and/or commercial plumbing system running smoothly. Our ultimate goal is to make a positive difference in your life.

Location

A J Bono Plumbing
5036 Commercial Circle, Concord, CA
94520, United States

Hours

Reviews

4.3
352 reviews
5 stars
281
4 stars
13
3 stars
3
2 stars
3
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the technicians for being professional, friendly, and knowledgeable, often going above and beyond to explain issues and solutions.

Timeliness

Several reviews highlighted prompt service and timely arrivals, although some customers noted delays in scheduling and follow-ups.

Quality of Work

While many customers were satisfied with the repairs and installations, there were complaints about substandard work and unresolved issues, indicating inconsistency in service quality.

Communication

Customers appreciated clear communication regarding appointments and service details, but some experienced frustration with lack of follow-up and difficulty reaching the company.

Permit Issues

A few customers expressed dissatisfaction with the handling of permits and paperwork, indicating potential administrative shortcomings.
  • SS
    Sherry S
    Nov 17, 2025
    5.0
    Vidal was very professional and arrived at our house early. He fixed the leak in our bathroom sink very quickly and made sure it was fixed properly. He also cleaned up his mess afterwards. We need more technicians like him!
  • JP
    Jeremiah Paquette
    Nov 17, 2025
    1.0
    They do not answer their phone EVER. I have never once spoke to them on the phone only hearing the hold music. Called early at 8am in the morning. They say lines are busy. Multiple phone numbers waiting for hours.
  • VF
    Vic F
    Nov 12, 2025
    5.0
    AJ Bono Plumbing's Crew made a daunting fix sting less. We uncovered a slab leak in our new home with freshly installed new floors. After confirming the leak and getting clearance with our warranty company, AJ's crew came up with the best solution to fit our warranty and have the least destruction. Their crew was friendly, knowledgable, and efficient. Even though it was a big repair, they made it the least invasive as humanly possible and were skilled in their repair. We took on a fixer upper with a newborn, a toddler, and a dog. It is reassuring we can rest at ease that at least our plumbing is solid.
  • JS
    Joe Sanchez
    Oct 30, 2025
    5.0
    Most recently, we came back from vacation and had our main sewage line to our home backed up, and contacted our home warranty company for repairs. They put us into contact with A J Bono Plumbing to come out, do an inspection and make necessary repairs. Unfortunately, this was an involved sewage problem, as we have an old Ash Tree that rooted all around and through the existing main line. Our contact, and person who oversaw the project was Alex. Alex is very thorough, professional and patient individual. He went through explaining the detail of work and what needed to take place, with also being conscious about overall pricing of the project which would be significant. I can’t tell you how thorough, honest and professional Alex was with leading this project. Truly, he went above and beyond what we have experienced any plumbing service provide. I can honestly say, that if you need plumbing services done, contact A J Bono Plumbing, and if you’re lucky enough, you will have Alex running your project. He is an asset to any company that provides these services. I’m sure that A J Plumbing values his expertise and loyal service!
  • NS
    nafiseh s
    Oct 28, 2025
    2.0
    Good luck getting a permit from them! We installed a heater 5 months ago. They were in so much rush to get their money that they called and asked for a credit card info while the technician was still in our home finishing the work!! The guy that installed our heater didn’t run a pipe to outside the garage claiming the inspector might not have an issue, what if they do?? Are we suppose to pay you another fee to come fix your mistake? In addition we paid extra to so they get the permit submitted to the city on our behalf. It’s been 5 months and I have called 5 times, every time I call they say their permit guy is on a break and they will email and mail the permit. It’s been 2 months of calling and no permit yet. They either don’t apply for permit and claim they do, or know they have screwed something on the heater installation and won’t get a permit. I’ll keep calling till I get my permit.

Frequently Asked Questions About A J Bono Plumbing

What services does A J Bono Plumbing offer?

A J Bono Plumbing offers plumbing services including bathroom remodeling, leak detection, and sewer & drain cleaning for residential and commercial customers.

Where is A J Bono Plumbing located?

A J Bono Plumbing is located at 5036 Commercial Circle, North Point I, Concord, CA 94520, USA.