Metz Air Control

4.9
952 reviews

About

Heating ContractorAir Conditioning ContractorHeating Equipment SupplierAir Quality ConsultantAir Duct Cleaning ServiceHVAC ContractorPlumber

Details

  • Requires appointmentAvailable
  • Cash onlyNot available

Location

Metz Air Control
13784 Monte Vista, Chino, CA
91710, United States

Hours

Reviews

4.9
952 reviews
5 stars
904
4 stars
18
3 stars
6
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.

Professionalism

Customers appreciate the punctuality and thoroughness of the technicians, who explain their work clearly and maintain a clean workspace.

Transparency

Many reviews highlight the company's commitment to transparency in pricing and service recommendations, with no hidden fees.

Expertise

Technicians demonstrate a high level of expertise, effectively diagnosing issues and providing viable solutions.

Reliability

Customers express satisfaction with the reliability of the service, often noting quick response times and effective resolutions.
  • NB
    Nyce Brown
    Dec 31, 2025
    5.0
    Chris was super helpful, transparent and friendly. He definitely decreased my stress during the stressful event of my heater not working.
  • GF
    Gerardo Flores
    Dec 31, 2025
    5.0
    We recently had our air conditioning system installed by Metz , and I couldn't be happier with the entire experience. From the initial consultation to the final walkthrough, their team demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. The technicians arrived on time, were incredibly efficient, and left our place spotless. The installation itself was seamless. They explained every step of the process clearly, answered all my questions patiently, and ensured I understood how to operate and maintain my new system. The quote I received was competitive, and there were no hidden fees or surprises. It's clear that Metz values transparency and integrity. I highly recommend Metz for any HVAC needs. Their quality of work, attention to detail, and excellent customer service are truly top-notch. I'm now enjoying a perfectly cool office, and I have complete confidence in the reliability of my new AC unit, all thanks to Metz technicians Andrew, Mando and Johnny.
  • JT
    Jenny Tsouvalas
    Dec 29, 2025
    5.0
    We were under a service agreement with another company and got a second opinion from Cris, a very experienced technician with this family owned business, Metz Air Control. We followed his recommendations and did not need to replace our entire unit. He was very thorough and documented all of his work. We appreciated his honesty and the unit is operating very well.
  • MM
    Mark Maio
    Dec 25, 2025
    5.0
    Our HVAC stopped blowing hot air and we reached out to Metz. Cris D came out and did an amazing job! He was punctual and very knowledgeable. Thanks again for the service! I'm glad we were able to have this issue resolved so quickly.
  • KC
    Karen Currie
    Dec 10, 2025
    5.0
    We knew there was trouble when our furnace started pumping smoke out of the vents. I contacted Metz and they had someone out the next day. Jorge was amazing, showed me pictures of what things looked like in the attic where the furnace and a/c unit were. He was super knowledgeable and able to tell me exactly what year each part had been installed. The furnace was well over 25 years old, so it lived a good life. He broke things down as to what I could replace and what I should replace, along with different cost options. The system was ordered and installed within 3 business days. The main installers were Andrew and Mando and they were scheduled for 8am on Monday and they arrived a little before then, ready to work. Andrew was amazing with our dogs in the backyard and made friends with them in no time, making the install even easier. Jake and Josh came in soon after to help with the huge task of disassembling the old system and putting in the new one. It took all day, and our home and outside was left exactly like they found it. Andrew stayed late to show me the Smart Thermostat and walked me through the app so that I can now program our heat and a/c on my phone. I have used Metz numerous times before and they never disappoint. I highly recommend them for your heating and a/c needs.

Frequently Asked Questions About Metz Air Control

What services does Metz Air Control provide?

Metz Air Control offers heating and air conditioning services, including installation, repair, and maintenance for HVAC systems, indoor air quality products, and programmable thermostats.

What are the business hours of Metz Air Control?

Metz Air Control operates 24 hours a day, 7 days a week, with after-hours phone support available until 9:00 PM.