Earl's Performance Plumbing

4.8
4510 reviews

About

PlumberEmergency PlumbersWater Heater SalesWater Heater ServiceDrainage ServiceSewer & Drain CleaningLeak Detection ServiceSeptic System ServiceBackflow Prevention
For complete service and repair of your plumbing, drains, water heaters, well pumps, filtration, and septic systems. Call, text, or schedule online for your free quote today and get your plumbing problem… Fixed Right, Right Now!

Location

Earl's Performance Plumbing
2264 Park Ave, Chico, CA
95928, United States

Hours

Reviews

4.8
4,510 reviews
5 stars
4,131
4 stars
222
3 stars
41
2 stars
34
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exemplary customer service, noting the politeness and professionalism of the technicians.

Pricing Concerns

Several reviews highlighted issues with pricing, with some customers feeling that quotes were excessively high compared to competitors.

Scheduling and Communication

Customers appreciated the ease of scheduling services online and the effective communication regarding appointment confirmations and technician arrival times.

Technical Expertise

Technicians were frequently described as knowledgeable and skilled, successfully diagnosing and resolving plumbing issues.

Mixed Experiences

While many had positive experiences, some customers reported dissatisfaction with specific technicians or service quality, indicating inconsistency.
  • AC
    Alisa Carey
    4 days ago
    5.0
    Jessie was professional and explained everything very well. He took care to keep the area clean ( He came in after another plumbing company tried to upsale to clogging pipe to a pipe replacement costing thousands of dollars). Jessie unclogged the pipe and the costly repair from the other company was not necessary. I highly recommend Earl's plumbing and Jessie
  • ER
    Eduardo Ramos
    5 days ago
    1.0
    WARNINING ELDER ABUSE! I am submitting this on behalf of an elderly woman. She requested help locating a leak, and the situation deteriorated quickly. Concrete dust was left throughout the home, drywall pieces were thrown away, no permits were obtained, and the concrete repair was not restored to the original thickness. Each time a question was asked, it was ignored. Soft rolled copper pipe and PEX were installed even though only copper pipe was present. After the workers stated they were finished, one of them refused to leave when informed the work was not acceptable at multiple stages. An elderly person in this situation can be dismissed, pressured, and left with substandard work. This meets the definition of elder abuse.
  • RH
    Robert Hibbard
    Nov 13, 2025
    5.0
    I had a leak in my water service from the house to the water meter which is 450' long. Travis is the plumber who came out to look for the leak. Travis located the leak and only dug one hole to find it. Travis was very meticulous and did a outstanding job. If you need a underground leak detected Travis is the man.
  • CE
    Cara Ernest
    Nov 2, 2025
    3.0
    The good: It was super easy to book online! I really appreciated this. The system emails you a confirmation and they call, text, and email when your tech is on the way. Loved that. The bad: On this day, this particular tech was not very friendly. He seemed irritated overall. I've had other good experiences in the past but this one wasn't great. The ugly: The quote I was given was so far out of range that I could not believe it. $4,000 compared to other quotes I had received for $1,000-$1,500. I was so shocked. It felt a bit like just tell me you don't want to do this job rather than quote me an astronomical rate. TL;DR: Earl's has done work for us in the past that was priced well and been great (three years ago). But this year, the two quotes we've received from them for separate projects were wildly overpriced and in this particular interaction, the tech was also not friendly. I appreciate their online booking and communication though.
  • NB
    Nancy Barrows
    Oct 31, 2025
    5.0
    Steven C and his Assistant arrived right on time and started analyzing and diagnosing the problem with my sewer line. Steven is very knowledgeable and was so professional in explaining what the situation was and what needed to be done. This could have been a nightmare, but through his diligence they were able to narrow down what and where the problem was. The job was completed successfully and Steven and his helpers were persistent in getting the job done right. Upon completion, even with the digging that had to be done, my yard look like it did before the project was started. Thank you Steven and your helpers for your patience and hard work. I would (and do) recommend Earl's to any of my neighbors who asked who did this job for me.

Frequently Asked Questions About Earl's Performance Plumbing

What services does Earl's Performance Plumbing offer?

Earl's Performance Plumbing provides complete service and repair for plumbing, drains, water heaters, well pumps, filtration, and septic systems.

Where is Earl's Performance Plumbing located?

Earl's Performance Plumbing is located at 2264 Park Ave, Chico, CA 95928, USA.