Monarch Home Services - Bakersfield

4.4
1102 reviews

About

HVAC Contractor
Is your air conditioner out of commission? Do you need maintenance services to keep your heater healthy? Is it time to replace your water heater? Don't let a broken AC or heater ruin your day! Whatever your needs may be, you can find a trusted, friendly, and skilled technician to assist you at Monarch Home Services. With several decades of experience under their belt, the EPA- and NATE-certified technicians at Monarch Home Services go above and beyond to help every family achieve total indoor comfort. They are committed to getting the job done right. Discover the Monarch difference today by calling for a free quote or consultation.

Location

Monarch Home Services - Bakersfield
301 Espee St b, Bakersfield, CA
93301, United States

Hours

Reviews

4.4
1,102 reviews
5 stars
876
4 stars
69
3 stars
21
2 stars
12
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the technicians for being knowledgeable, polite, and helpful, with specific mentions of Sangeet, Ezequiel, and Joel for their professionalism and thoroughness.

Sales Practices

Several reviews expressed concerns about high-pressure sales tactics and upselling unnecessary services, leading to dissatisfaction and distrust among customers.

Timeliness

Customers frequently noted that technicians arrived on time and completed work efficiently, contributing to a positive service experience.

Communication

While many reviews highlighted good communication from technicians, some customers reported issues with automated responses and lack of accountability from the company.
  • JV
    Joe Velasco
    3 days ago
    5.0
    He’s the nicest guy that came down to diagnose our problem to our unit. He explained it good piece by piece his really friendly guy . And thank you we will call you soon.
  • BA
    Biancha Aguilar
    5 days ago
    5.0
    Monarch has been absolutely amazing with the new management team they have! They are informative and give you the tools you need to make the right chose when it comes to your unit and its longevity! No pressure and you are in complete control. Highly recommend!
  • KS
    Karlee Simpson
    6 days ago
    5.0
    Sangeet Pal Explained well the system and repairs and how to efficiently manage. Very personable.
  • CG
    Chayanne Garcia
    6 days ago
    5.0
    Sangeet Pal Did really good job explaining everything about the unit Happy with Monarch
  • LS
    Lupe Soria
    Jan 2, 2026
    1.0
    Called for yearly maintenance and was told I needed new duck work and another return because the size of my unit wasnt working for the size of home. Showing pictures and the "you're a nice lady, here's the deal I can give you" I was definitely over sold the work I needed. Do NOT trust the pictures shown to you! Get a second opinion. My unit now sounds loud like a motorcycle when it starts up and no one has answered my many messages left with an AI for this or drilling hole left in bedroom. Other numbers have been disconnected. They all seem very nice and cordial but please, please get a second opinion.

Frequently Asked Questions About Monarch Home Services - Bakersfield

What services does Monarch Home Services - Bakersfield offer?

Monarch Home Services provides air conditioner repair, heater maintenance, and water heater replacement services to keep your home comfortable.

What certifications do the technicians at Monarch Home Services hold?

The technicians are EPA- and NATE-certified, ensuring skilled and trustworthy service.