Thunderbird Plumbing Solutions Inc.

Reviews

• LT

  Lea Tyrrell

  4 days ago
  5.0
  Michael from Thunderbird Plumbing Solutions Inc. in Victoria, BC continues to impress us every single time he shows up. This most recent visit was the second time he has rescued our home from what could have become a major plumbing disaster, and we honestly cannot say enough good things about him and the company he represents. Thunderbird Plumbing Solutions Inc. has built a reputation locally for being dependable, knowledgeable, and genuinely committed to helping homeowners feel confident and safe, and Michael is a perfect example of that standard. From the moment he arrived, he was patient, attentive, and incredibly thorough. He walked us through what was happening behind the scenes with our system, pointed out issues we would never have noticed ourselves, and explained every step of the repair in clear, reassuring language. You can tell he takes real pride in his work. He double-checked everything, tested his repairs multiple times, and made sure we understood how to avoid future issues. His professionalism and calm presence made a stressful situation feel manageable, and that kind of support is priceless when you are dealing with plumbing trouble. Thunderbird Plumbing Solutions Inc. has become our go-to because of people like Michael. The company delivers fast service, honest assessments, and truly skilled work, and treats customers with respect and care. Michael, in particular, goes above and beyond. We appreciate his dedication, his expertise, and his willingness to show up when we need him most. He is worth his weight in gold, and we would recommend both him and Thunderbird Plumbing Solutions Inc. to anyone in Victoria who wants reliable, high-quality plumbing service.
• LB

  Loni B

  6 days ago
  5.0
  Yet again.. when faced with plumbing issues, a call to Thunderbird brings quick, professional response. Our sump pump was steaming. A call to Thunderbird set up a first class house call by Toby who quickly analyzed the issue, and the scale of response needed. A few hours later he had the parts, and went to work on replacing our pump system with an assurance that it will last at least 10 years.
• TW

  Tony Woodley

  Nov 13, 2025
  5.0
  Having Thunderbird Plumbing solve our Plumbing needs was an excellent decision. The project was on time, within quoted budget, and totally met expectations. Michael was a superb representative of the company. Polite, quiet, got on with the job. We comfortably left our home briefly unattended. For any future needs, we'd ask for his services in an instant.
• PB

  Paul Black

  Nov 11, 2025
  5.0
  Yesterday the regulator on the tap on our bathtub broke and we could not turn off the water and consequently had to turn off the water to the house. I managed to get a hold of Thunderbird Plumbing who said they could have some one there between 2:00 pm and 4:00 pm if not sooner,. A little after 1:00 pm Zack Arrived in the Thunderbird Sprinter Van. He quickly set to work repairing the tub. He also asked to see the water turn of valve where he noticed the water pressure limiter wasn't attached to the house water line but only the outside line. He then checked the water pressure in the house and discovered, as you can see in the picture that it was at 100, when it should be at 75. He suggested replacing that and pointed out that the hot water heater overflow was overfilled and tilting and suggested he replace that as well. While admiring our newer washer and dryer he noted they lacked water hammer arresters. Same for the newer dishwasher up stairs. He said they are code now and should have been stalled with the new appliances. My brother was a city electrical inspector and his son is one now. I know what code is. Every time Zack suggest a repair he would explain what and show me the exact cost on his tablet and tried to give me discount if possible. In the end he replaced the regulator, hereplaced the flush system on the upstairs toilet tank, replaced the water pressure limiter and installed a new valve and installed three water hammer arresters, and replaced the hot water tank overflow tank. It was quite a bit of money, and while my wife still works I am a pensioner. However, high water pressure is like high blood pressure, it is a problem waiting to happen . I feel much better about the house plumbing and Zack did such a good job minor cosmetic jobs I can do myself. I would highly recommend Thunderbird Plumbing and Zach J for your plumbing needs..
• KC

  kate campbell

  Nov 7, 2025
  5.0
  Brodie carefully replaced the cartridges in the faucets that fill my claw foot tub, and very senior bathroom sink, in my 1911 home. I really appreciated how he communicated his arrival time, arrived on time, was respectful of my possessions/ house, was sweet with my pets, was knowledgable when diagnosing the problems, and explained the problems to me with patience. Brodie was efficient and capable; funny and kind. This is the third time I’ve used Thunderbird Plumbing, and I feel lucky to have discovered them.

Frequently Asked Questions About Thunderbird Plumbing Solutions Inc.