Sasquatch Heat Pumps

4.9
338 reviews

About

HVAC ContractorElectrician
We are a heating contractor that specializes in heat pump installation and service! Whether it is a ductless mini split, or a ducted system, we can do it all! All of our work is completed by certified refrigeration technicians and electricians and electrical permits are pulled for each new installation! All of our quotes are guaranteed with all costs up front, you'll never get a hidden cost from us!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable

Location

Sasquatch Heat Pumps
6625 Sooke Road, Sooke, BC
V9Z 0A3, Canada

Hours

Reviews

4.9
338 reviews
5 stars
327
4 stars
6
3 stars
2
2 stars
1
1 star
2

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and knowledgeable service provided by the technicians.

Efficiency

Many reviews highlighted the promptness and efficiency of the service, with technicians completing jobs quickly and effectively.

Communication

Customers appreciated clear communication regarding services, pricing, and maintenance options, contributing to a positive experience.

Professionalism

Technicians were noted for their professionalism, attention to detail, and ability to explain technical issues in an understandable manner.

Community Engagement

The company received positive feedback for its community involvement, including donations and support for local events.
  • PT
    pine tree
    3 days ago
    5.0
    We had Theo come to inspect and service the heat pump in a home we had recently purchased. He did an excellent job explaining to us how the system worked, what to look for, and how to keep on top of things. The team was also prompt in scheduling an appointment for us. Thanks again!!
  • AB
    Adrienne B
    5 days ago
    5.0
    Theo did a get job providing service for my heat pump. He found the problems, repaired and did some upkeep. He was very respectful of my home and I liked that you are sent a text when they’re on their way. Looking forward to using them again for my yearly upkeep.
  • EH
    Elaine Hamer
    Dec 29, 2025
    5.0
    Tom explained in detail the problems with the fuse box and exactly what he would do to fix it. Because the wiring is more than 40 years old there is a potential future risk of a major problem, so he gave me an estimate of costs should I decide to replace the existing unit at some point. Having dealt with a few electricians on the Island, I have to highly recommend Tom and Sasquatch. Both he and the owner I originally spoke with, were very helpful and knowledgeable. I will only use their service in the future. Thank you.
  • SI
    Sanjay I
    Dec 17, 2025
    5.0
    Sasquatch replaced our heat pump and air handler couple of years ago and we have the annual maintenance contract. Very helpful and friendly service techs and gives us peace of mind. Thank you Nico for your visit today and checking our system
  • DL
    Darrin Lane
    Dec 11, 2025
    5.0
    We have a very large and older heat-pump, so preventative maintenance is critical in order to get many more years of use before having to upgrade. We switched to Sasquatch to maintain/service this equipment and have been impressed with their professionalism, communication, and friendly technicians. Thanks for the most recent service Nico, and for going over any potential issues that may need to be watched or addressed in the future. We highly recommend Sasquatch for your HVAC maintenance requirements.

Frequently Asked Questions About Sasquatch Heat Pumps

What services does Sasquatch Heat Pumps specialize in?

Sasquatch Heat Pumps specializes in heat pump installation and service, including ductless mini splits and ducted systems, all performed by certified refrigeration technicians and electricians.

Do you provide electrical permits for new heat pump installations?

Yes, Sasquatch Heat Pumps pulls electrical permits for each new installation to ensure compliance with regulations.