Wade Roberts Plumbing strives to build strong connections with our clients by exceeding expectations at every turn. They believe that a great business is built on the loyalty of its clients and referrals, and they are committed to excelling as a service company for your plumbing, gas fiting and backflow prevenion needs. Wade Roberts Plumbing is fully licensed, bonded, insured, and Google Guaranteed, making them the perfect choice for quality service and products you can trust. They provide honest, personalized service that ensures you years of comfort knowing that the job was done right. The office is open 8:00 am to 4:30 pm, Monday to Friday, and we have a 24 hour technician on-call to take care of any plumbing and gas emergencies.
Customers consistently praised the professionalism, responsiveness, and friendliness of the staff, highlighting their ability to communicate effectively and provide thorough explanations.
Quality of Work
The technicians were noted for their skilled workmanship, attention to detail, and ability to handle complex plumbing issues efficiently.
Timeliness
Many reviews emphasized the punctuality of the service, with technicians arriving on time and completing jobs within the expected timeframe.
Pricing Concerns
While most customers found the pricing fair for the quality of service, a few expressed concerns about high costs for certain services.
Emergency Response
The business received positive feedback for their quick response to emergency situations, often accommodating urgent requests promptly.
DS
Daniel S
3 days ago
1.0
Wayde too expensive. $700 for 2 hours of work on kitchen drain pipe clog. Almost no materials. I recommend you find a plumber that actually charges a reasonable hourly rate.
SR
S. Rao
Jan 3, 2026
4.0
Wade Roberts was very responsive when I called them to inform them that a previous dishwasher installation done by them, had not been done correctly. Their tech assessed the situation and sourced the right parts to finish the installation.
DL
Danks Loveless
Dec 31, 2025
5.0
The technician was highly skilled, competent, and respectful. He explained what needed to be done, kept his job space clean and informed me of the price right away. He showed up early and completed the job in a timely manner. Cleaned up after himself and test the system completely before he left. I would recommend your company to anyone who is in need of a plumbing company
DM
Daniel McDonald
Dec 29, 2025
5.0
I recently completed a renovation of our main bathroom. Scott from Wade Roberts Plumbing was instrumental in the project being done correctly. The plumbing lines needed to be replaced in our crawlspace initially as they were old and had to be updated to PEX (I think that's what its called - the white pipes). Our crawlspace sucks and he had to work in some real austere conditions. The shower drain needed to be relocated slightly and the toilet water line had a leak and needed to be repaired. While he was down there working I had to get some stuff done above him (minor, no power tools) but still caused a bit of noise. He never complained. Once the work was done in the crawlspace we had to measure the shower control system to be exactly where we needed it for our travertine pattern. He installed a full shower system to include a rainfall shower head from the ceiling. His measurements were extremely precise and this was key as once the travertine was installed there was no turning back. His expertise lead to the successful completion of this massive project. We also had a leak in our main plumbing line that he was quick to quote and repair on the spot. Lastly, we had an outdoor farm sink installed which Scott also did at the tail end of the bathroom reno. Having to do it on a Friday, he finished the install early but then realized somehow the hot/cold taps got mixed up. Instead of just saying ah well its good enough, he drained the whole hot water tank again, moved it, redid the plumbing lines, and reinstalled the tank. This ended up taking an extra 2 hours. No complaints of having to work late of a Friday. The correspondence with the headquarters was also on point. They were always very prompt to return calls or book additional appointments. I called after everything was done to have Scott come back to double check the shower head wasn't leaking. While he was out he took the time to go back into the crawlspace of horrors and double check everything was good. He noticed a small leak in the shower drain and quickly repaired it. Honestly I can't say enough good things about this company. You can trust them to get the job done properly. If there are any issues along the way, they will back up their work 100%. Their pricing was also very fair and reasonable. I highly recommend them.
MB
Mike Baker
Dec 28, 2025
5.0
Scott was assigned to an emergency (Sunday & Christmas Holidays) repair by Wade Roberts to repair a burst water pipe in my crawlspace. He did an excellent job, was both personable and professional, and provided valuable extra feedback on my problem. Highly recommended!
Frequently Asked Questions About Wade Roberts Plumbing
What services does Wade Roberts Plumbing offer?
Wade Roberts Plumbing provides plumbing, gas fitting, and backflow prevention services, ensuring quality and trusted service.
Is Wade Roberts Plumbing licensed and insured?
Yes, Wade Roberts Plumbing is fully licensed, bonded, insured, and Google Guaranteed for your peace of mind.
What are the operating hours of Wade Roberts Plumbing?
Wade Roberts Plumbing operates 24/7 with a 24 hour technician on-call for emergencies.
Does Wade Roberts Plumbing require appointments for service?
Yes, appointments are required to ensure personalized and timely service.
What payment methods are accepted at Wade Roberts Plumbing?
Wade Roberts Plumbing accepts credit card payments.
Where is Wade Roberts Plumbing located?
Wade Roberts Plumbing is located at 2200 Keating Cross Rd A2, Saanichton, BC, V8Z 5V2, Canada.
Which brands does Wade Roberts Plumbing work with?
They work with reputable brands such as American Standard, Moen, and Rheem.
In which areas does Wade Roberts Plumbing provide service?
They provide service in Victoria, Saanichton, Sidney, Oak Bay, Langford, Colwood, Saanich, Sooke, and Mill Bay.
Are there any nearby places of interest around Wade Roberts Plumbing?
Yes, nearby places include Cuff Cleaner (retail), Category 12 Brewing (brewery and beer bar), and Keating CrossFit (gym and fitness venue).
How might a visitor combine a trip to Wade Roberts Plumbing with nearby activities?
Visitors can visit Category 12 Brewing for a beer before or after their plumbing service, or enjoy a fitness session at nearby Keating CrossFit while waiting.
Are there any local retail shops near Wade Roberts Plumbing for additional errands?
Yes, shops such as Victoria Saddlery (pet and clothing store) and MD Charlton (uniform store) are nearby for shopping needs.