Leader Flooring: Flooring Showroom & Professional Installations
Cheap and Best Flooring Store Vancouver & Burnaby BC, Canada
Leader Flooring is one of the leading residential, commercial and industrial flooring store with over 30 years of combined experience installing and offering big brands like Mohawk, Shaw, Beaulieu, Shnier and dozens more. We also offer repairing, refinishing, restoration and maintaining floors at the best labor rates.
We recently purchased our first home and decided to upgrade the flooring. After much effort, we found and bought the exact engineered hardwood we wanted. We visited this store for the adhesive, but the owner convinced us to use their installation service for approximately 800 sq ft of flooring, promising a quick, 3-day job.
However, immediately after the installation was complete (10 months ago), we noticed that sections of the floor shift and move when walked on. When we brought this serious issue to the installer's attention, we were simply told it was because "the home was not level."
As the installers are the professionals, we are deeply concerned as to why they did not check the subfloor for levelness before beginning the installation. Proper subfloor preparation, including leveling, is a fundamental requirement for any successful engineered hardwood installation. Ignoring this crucial step resulted in a poor quality, unstable floor.
This experience has sadly cast a shadow over our excitement for our new home. The poor workmanship is a daily, frustrating reminder 10 months later and is upsetting for our entire family. We truly regret contracting the installation work to this store. We hope others can avoid a similar costly and disappointing experience.
We are currently exploring all available options to resolve this significant issue, including filing a claim in Small Claims Court.
AS
Amrit Seehra
Nov 5, 2025
5.0
Best price best flooring best installation. Ask for Ersan he will treat you right.
ST
sep T
Oct 14, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
I had a great experience with Leader Flooring! Their team was extremely helpful and made the whole process smooth and easy. The prices were very reasonable, and they delivered everything quickly. I really appreciate their professionalism and excellent customer service. Highly recommend Leader Flooring to anyone looking for quality products and fast.
What types of flooring services does Leader Flooring offer?
Leader Flooring offers residential, commercial, and industrial flooring services including installation, repairing, refinishing, restoration, and maintenance of floors.
Which major flooring brands does Leader Flooring carry?
Leader Flooring offers big brands like Mohawk, Shaw, Beaulieu, and Shnier among others.
What are the operating hours of Leader Flooring?
Leader Flooring is open Monday through Saturday from 8:30 AM to 6:30 PM and closed on Sundays.
Where is Leader Flooring located?
Leader Flooring is located at 4183 Dawson St, Burnaby, BC, V5C 4B3, Canada.
How can I contact Leader Flooring?
You can contact Leader Flooring by phone at +1 604-423-5550 or via email at info@leaderflooring.ca.
Does Leader Flooring serve areas outside Burnaby?
Yes, Leader Flooring serves Burnaby, Coquitlam, Richmond, Surrey, and Vancouver in BC, Canada.
What should I know about parking when visiting Leader Flooring?
WestPark Lot 048 is a nearby parking facility that customers can use when visiting Leader Flooring at 4183 Dawson St.
Are there any dining options near Leader Flooring?
Near Leader Flooring, you can find Joy Sushi, a Japanese restaurant, as well as smoothie and juice bars like Happy Planet and Xing Fu Tang for quick refreshments.
Can I combine my visit to Leader Flooring with other local services?
Yes, nearby services include medical centers like Dawson Medical Clinic Co, chiropractic offices such as Dr. Calvin Cheung, and legal services like Michael Golden Law Corporation.
Does Leader Flooring have an online presence where I can learn more?
Yes, Leader Flooring's website is https://www.leaderflooring.ca/ where you can find more information about their products and services.