Business Details
About
HVAC ContractorPlumberExcavating ContractorEmergency PlumbersSewer & Drain CleaningWater Heater ServiceDrainage ServiceBackflow Prevention
We are a local, family-owned plumbing and HVAC business serving Southern Arizona since 1981. Our longevity and our reviews show how well our clients appreciate us. We provide residential and commercial plumbing services, from simple to very complex. Our philosophy is to try every time lower the cost of a plumbing repair by fixing the problem instead of changing an entire system, and by NEVER overcharging you for our work. We work on the same ethical principles in our HVAC department.
Location
Hours
Reviews
4.6
192 reviews
5 stars
169
4 stars
6
3 stars1
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians.
Promptness
Many reviews highlighted the quick response times and same-day service for emergency plumbing issues.
Quality of Work
The quality of repairs and installations was frequently commended, with technicians demonstrating thoroughness and attention to detail.
Communication
Technicians were noted for their clear explanations and willingness to answer questions, enhancing customer understanding and satisfaction.
Mixed Experiences
While most feedback was positive, a few customers reported issues with sales practices and service delays.
- CSChuck Stachovic4 days ago2.0Had a small water main leak addressed quickly and at a premium which I was happy to pay (~$950). However, while waiting for pipe bonding to cure, asked to reseat existing toilet that took ~20 minutes to perform with only a wax ring as material needed, and was charged over $550 for that simple effort (while waiting). Pioneer could have exercised some small discount because they were already at the site, but chose to charge full over-stated price for effort, even after a call-back to office to inquire about the excessive charge. Actual service was professional and well done. Overall, …Not the Pioneer of old!
- SBS. BradyNov 14, 20251.0Kitchen sink clogged. Roto Rooter aka:Pioneer plumbing advertised special $69. Plumber came out and quoted me $383. to clear drain. Not sure if this is fraud or just false advertising. Stay away!
- JHJan HarrisonNov 6, 20255.0Mark Coronado from pioneer plumbing Was a great representative for the company. He explained everything he was going to do and the cost. He was very professional and friendly. I would definitely recommend Mark C and Pioneer Plumbing to everyone needing a plumber.
- JBJana ButlerNov 3, 20255.0Chris Andrade from Pioneer Plumbing came out the same day we called for a suspected leak under our older double wide. He tested inside the house and also crawled underneath. No leak. He did say there could be a blockage somewhere, but if we aren’t having problems, to wait and see. If a problem develops, we will call Chris to come do a camera inspection of the drainage system.
- CTchristy TOct 27, 20255.0Chris and Henry came out on a Sunday evening for an emergency situation where my bathroom and drain near my washer dryer were overflowing onto the floor. They are very knowledgeable and friendly and got right to the issue. Chris ran a camera down to look at the main, found the blockage and then got on the roof and snaked it out to remove the blockage causing my issue. They fixed my problem on a Sunday night and talked me through my different options to take care of the aging main water line with significant scale build up. I was impressed by how friendly, knowledgeable, thorough and responsive they were. I would highly recommend them!
Frequently Asked Questions About Pioneer Plumbing
What services does Pioneer Plumbing provide?
Pioneer Plumbing offers residential and commercial plumbing and HVAC services, including simple repairs and complex projects, drain cleaning, water heater service, and backflow prevention.
Where is Pioneer Plumbing located?
Pioneer Plumbing is located at 1312 E Wieding Rd, Tucson, AZ 85706, USA.
What are the business hours for Pioneer Plumbing?
Pioneer Plumbing is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Is Pioneer Plumbing a family-owned business?
Yes, Pioneer Plumbing is a local family-owned business that has been serving Southern Arizona since 1981.
How does Pioneer Plumbing ensure affordable repair costs?
Their philosophy is to lower repair costs by fixing the specific problem instead of replacing an entire system, and they never overcharge for their work.
Does Pioneer Plumbing offer emergency services?
Yes, Pioneer Plumbing is categorized as an emergency plumber providing urgent plumbing services.
What is the main phone number to contact Pioneer Plumbing?
You can reach Pioneer Plumbing at their main phone number: +1 520-523-7224.
Are there notable nearby businesses that could be useful to customers visiting Pioneer Plumbing?
Nearby businesses such as GE Appliance Repair and American Fence could be useful for related appliance repairs or hardware needs when visiting Pioneer Plumbing.
How can visitors traveling through the area access Pioneer Plumbing?
Pioneer Plumbing is near the Aeropuerto Tucson and MillionAir Tucson airport terminals, making it accessible for travelers and customers arriving by air.
What nearby dining options are available for customers visiting Pioneer Plumbing?
Customers visiting Pioneer Plumbing can enjoy nearby dining at Mr. K's Original BBQ, a well-known barbecue restaurant located close by.