About
Water Purification EquipmentWater PurifiersWater Softening Equipment Supplier
Location
High Quality Water and Air
325 South 48th Street # 111, Tempe, AZ
85281, United States
Reviews
4.5
223 reviews
5 stars
193
4 stars
4
3 stars1
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers reported a mix of positive and negative experiences with sales representatives, with some praising their knowledge and approach, while others criticized high-pressure tactics and misleading information.
Installation Quality
Installation experiences varied, with some customers praising the professionalism and efficiency of the installers, while others reported poor workmanship and issues with the installation process.
Customer Service
Many customers expressed frustration with customer service, citing difficulties in communication, lack of follow-up, and inadequate responses to service requests.
Product Satisfaction
Overall, customers were generally satisfied with the water quality improvements after installation, noting better taste and health benefits, although some raised concerns about ongoing maintenance costs.
- MBMegan Barnash4 days ago1.0Amazing presentation. Truly awful company. KEEP READING Josh White tested our water and gave a fantastic demo — engaging, knowledgeable, and convincing. Were we a huge fan of a 3 hour demo, NO. Do you want a salesman in your house until 10pm NO. So. Red Flags. We were excited to move forward until we decided, the next day, not to proceed. That’s when the mask came off. Josh became pushy and grossly unprofessional. After I called to cancel (and was listed on the contract as the primary contact), he then texted my husband. Bring out the red flag, man. In addition to texting my husband, the general manager, John Vasquez, did the same thing — called my husband, speaking aggressively. My husband hung up and I proceeded with communication. Trying to cancel through RainSoft was a circus: wrong phone numbers, misrouted calls, and being told I was calling “after hours” at 10 a.m. (while being told to call between 9–6… which I was). Total incompetence. When I finally reached John Vasquez directly, he didn’t listen, didn’t help, and instead belittled me, told me we were a “waste of time,” and said he was “glad we weren’t their customer.” All I asked for was confirmation that our contract was canceled. If you enjoy high-pressure sales, being talked down to, ignored, and insulted — this is the company for you. If you value basic professionalism and respect, RUN. Great demo. Worst customer service I’ve ever experienced. Not worth the "5-questions, free $25 gift card" that Home Depot provided.
- CCContreras CarlosJul 25, 20255.0David was a great presenter of your product he was very clear on it and a nice person to talk about the water the presentation was really a eye opener thank for the educational presentation 👍👍💯💯
- LBLee BucklinJul 22, 20255.0Great presentation and really opened my eyes to our water quality.
- MPMegan PolkApr 28, 20205.0We are loving our rain soft system and Matt was really great and answered all the questions we had. Our water tastes great and we feel better knowing our family is not ingesting nasty chemicals
Frequently Asked Questions About High Quality Water and Air
What products and services does High Quality Water and Air offer?
High Quality Water and Air supplies water purification systems, water purifiers, and water softening equipment.
Where is High Quality Water and Air located?
It is located at 325 South 48th Street # 111, Tempe, AZ 85281, USA.
How can I contact High Quality Water and Air?
You can reach them by phone at +1 480-914-2844 or by email at info@hqwaa.com.
What is the featured message or tagline of High Quality Water and Air?
Their featured message is "Arizona's Best Water Purification System Suppliers."
What are the business hours or timezone of High Quality Water and Air?
The business operates in the America/Phoenix timezone; please contact them directly for specific hours.
Can I find High Quality Water and Air on Facebook?
Yes, you can visit their Facebook page at https://www.facebook.com/536931619723160.
What nearby businesses can help coordinate home improvement projects with High Quality Water and Air?
Nearby businesses such as Tacheny Exteriors (roofing contractor) and Paramount Home Services (HVAC services contractor) can complement water and air system installations.
Are there any nearby pest control services near High Quality Water and Air?
Yes, Arrow Exterminators and Western Exterminator are nearby pest control service providers that customers can consider.
What local amenities can I visit near High Quality Water and Air before or after my appointment?
Nearby amenities include Sultry Luxury Mobile Beauty Bar for beauty services, The Cichlid Shack pet store, and Heritage Vine Custom Wine winery and food.
If I'm visiting High Quality Water and Air, which nearby engineering or industrial companies might be of interest?
Nearby industrial and engineering services include Blockwise Engineering and Gardel Engineering, useful for those interested in technical and research support.