Business Details
About
CarpenterWood Floor Installation ServiceBathroom RemodelerCabinet Refacing SpecialistCountertop StoreHandymanHome Improvement ContractorKitchen Planning & InstallationKitchen RemodelerRemodeling Contractor
Countertops-Remodeling-Custom Cabinetry
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.6
145 reviews
5 stars
128
4 stars
4
3 stars0
2 stars0
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many praised the responsiveness and professionalism of staff like Sean and Casey, others reported rude interactions and poor communication.
Quality of Work
Overall, customers were very satisfied with the quality of the countertops and installations, highlighting the craftsmanship and attention to detail.
Communication
Several reviews noted issues with communication, including missed appointments and lack of follow-up, although some customers appreciated the proactive updates from certain staff members.
Timeliness
Timeliness of service varied; while many customers reported timely installations, others experienced delays and scheduling issues.
- MVMary VericolliDec 7, 20234.0So far my experience with Surprise Granite has been good. They worked with me to find an affordable countertop that fit my budget. Will hope for a good outcome when the job is done.
- STSusan TaylorMar 25, 20225.0Surprise Granite replaced cultured marble countertops with quartz countertops in two bathrooms. Also installed 3 new sinks. They look beautiful and exceeded my expectations. Communications were timely and professional. Staff was a pleasure to work with!
- LSLiviu SipiceanuNov 11, 20195.0I recently done business with Josh. Great experience, great and fast work, very clean and professional. Jose and his team did a wonderfull job : installed 2 quartz bathroom countertops, one kitchen island, and amazingly fixed a cracked & chipped kitchen countertop, all in less than 4 hours ! I will recommend Surprise Granite to everyone: great prices, easy to negotiate, work on schedule, on the promised day. Thanks. Liviu
- RSRosanna SunigaAug 31, 20195.0Josh was incredibly helpful and patient with me, in choosing my counter-tops. The installers were professional and cleaned up after themselves. Pricing was the best I found. I will definitely be using them again to do my other 2 bathrooms.
Frequently Asked Questions About Surprise Granite
What services does Surprise Granite offer?
Surprise Granite provides countertops, remodeling, and custom cabinetry services, including kitchen and bathroom remodeling, cabinet refacing, wood floor installation, and handyman services.
Where is Surprise Granite located?
Surprise Granite is located at 11560 North Dysart Road, Ste. 112, Surprise, AZ 85379, USA.
What are the business hours of Surprise Granite?
Surprise Granite is open Monday through Friday from 8:00 AM to 4:00 PM, Saturdays from 10:00 AM to 2:00 PM, and closed on Sundays.
How can I contact Surprise Granite?
You can contact Surprise Granite by phone at +1 602-833-3189 or +1 602-818-5834, or by email at joshb@surprisegranite.com.
Does Surprise Granite offer online estimates and onsite services?
Yes, Surprise Granite offers online estimates and provides onsite services.
What payment options does Surprise Granite accept?
Surprise Granite accepts American Express, Apple Pay, Bitcoin, Cash, Check, Discover, Financing, Invoice, MasterCard, PayPal, and Visa.
Can I schedule a free estimate online with Surprise Granite?
Yes, you can schedule a free estimate online by visiting https://www.surprisegranite.com/get-a-free-estimate.
Which nearby schools are close to Surprise Granite that customers might be familiar with?
Nearby schools include Dysart High School, Dysart Middle School, and West-mec - Dysart High School, which may help customers orient themselves when visiting.
What local businesses near Surprise Granite might customers also visit?
Customers might also visit nearby businesses such as Safety Depot (safety equipment store), Canyon State Air Conditioning, Heating & Plumbing, and Shower Hardware Supply for additional remodeling and home improvement needs.
Are there any recreational or community centers near Surprise Granite for families or sports enthusiasts?
Yes, nearby recreational options include Surprise Angels (a gymnastics center), The Hidden Dojo (martial arts club), and Surprise’s Best Community Events & Family Fun center for community and sports activities.