A1 Garage Door Service

4.9
1763 reviews

About

Garage Door Supplier
A1 Garage Door Service is a family owned and operated garage door repair and installation company. We proudly service the greater Prescott, Flagstaff and Sedona areas. We've been recognized and awarded for our outstanding craftsmanship, value and customer service. Our mission is to make amazing customer experiences, one neighborhood at a time!

Location

A1 Garage Door Service
425 South Montezuma Street, Prescott, AZ
86303, United States

Hours

Reviews

4.9
1,763 reviews
5 stars
1,655
4 stars
59
3 stars
15
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, punctuality, and thoroughness in their work.

Customer Service

Customers praised the friendly and knowledgeable service provided by technicians, highlighting their ability to explain issues and options clearly.

Quality of Work

The quality of repairs and installations received high marks, with many customers expressing satisfaction with the efficiency and effectiveness of the service.

Communication

Technicians were noted for their excellent communication skills, keeping customers informed throughout the service process.

Pricing Concerns

Some customers expressed concerns about pricing, feeling it was high, though many acknowledged the value of the service provided.
  • RF
    Robert Ferrell
    1 day ago
    5.0
    Nicola was impeccable very efficient, very professional and extremely personable! I don’t think it is possible to find a better outfit to take care of all your garage door needs! Thank you so much for a wonderful expeditious service and product information! Robert
  • CG
    Cody Gawlitta
    Nov 15, 2025
    5.0
    Excellent service and customer service from initial phone call to the end of the service. I called on a Saturday hoping to get an appointment in the near future but was scheduled with a same day assessment and Robert Warren completed an on the spot repair. He was completely hospitable and professional. I will be going to A1 and Robert for future services.
  • NF
    Neal Ferris
    Nov 14, 2025
    5.0
    FANTASTIC NICK da TECH showed up EARLY to our scheduled appointment and went straight to work. Shared several suggestions on maintaining our doors and discovered a few enhancements toward extending the life of the opener. Provided a fair estimate of work and material, considered our Veteran status, was professional, respectful, courtious throught our visit. It was a pleasure meeting him and having him in our home. "HATS OFF TO NICK"!!!
  • JC
    Just Craig
    Nov 14, 2025
    5.0
    Good service. Only did/charged what was requested. Technician did discuss options for repair and replacing the whole garage door (it’s 27 years old and looks it), but wasn’t pushy about selling or even trying to upsell.
  • JZ
    Jim Z
    Oct 25, 2025
    5.0
    I am not sure where these other people came up with these bad ratings. I heard about them on Am radio in May of 2025. A 29 point inspection and standard wheels for a great price. At my Phoenix house Christopher Harvey was the tech I explained to him I would only be here 5 more years and he said no problem lets just stay with the special. I hired them again for my Prescott house 2 garage doors. Robert Waren and Branaghan Cunninham the techs showed up as one was in training. When they discussed the life time rollers and springs price I almost fell down. As a I am am a Do It Yourself guy, an Information Technology guy, an my good friend owns a handy man company. I am their worst nightmare as I know the cost to do what they do. Now the good news I got a very good deal on the rollers and 29 point inspection. They explained to me and showed me why I need the springs. Then showed me how bad of shape they were in, the cable was old but not fraying, the roller that holds the cable was replaced, the double door had a plastic bearing which they replaced with a solid metal one. Yes it was pricy. I saw my dad almost lose his hand replacing the spring on his own. I have successfully replaced a spring on my own too. Robert Waren and Branaghan Cunninham no relation to Richie, did it so precisely, and the parts they used were top quality. Could I have done on my own for cheaper NO. Could I have found an other company to do it for cheaper maybe. There is no way to get the service, professionalism, and quality any where else.

Frequently Asked Questions About A1 Garage Door Service

What services does A1 Garage Door Service provide?

A1 Garage Door Service offers garage door repair and installation services, specializing in outstanding craftsmanship and customer service.

Which areas does A1 Garage Door Service cover?

They service the greater Prescott, Flagstaff, and Sedona areas, including multiple Prescott postal codes such as 86301, 86302, 86303, and others.