Business Details
About
HVAC ContractorPlumberEmergency PlumbersInsulation Contractor
We’re thrilled to offer you our top-notch plumbing and HVAC services delivered by our highly skilled team. When You select Oh No Plumbing & Air Conditioning, you will see from your first interaction with one of our client specialists that we genuinely care and take pride in exceeding our clients’ expectations through every step of their home improvement experience. Our team is passionate about providing the utmost professionalism and attention to detail when performing for you. We ensure that you feel confident and satisfied in the services we offer, and we always aim to build strong, long-lasting relationships with our clients. With Oh No Plumbing & Air Conditioning you are family, and we will treat you as family throughout your experience
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Free parking garageNot available
- Free parking lotAvailable
Location
Hours
Reviews
4.7
177 reviews
5 stars
160
4 stars
4
3 stars
3
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Technician Performance
Technicians received high praise for their professionalism, knowledge, and thoroughness in diagnosing and fixing issues.
Customer Service
Mixed reviews on customer service; while some praised responsiveness and helpfulness, others reported issues with office staff communication and scheduling.
Timeliness
Many customers appreciated prompt service, but there were instances of delays and rescheduling that caused frustration.
Pricing
Pricing was generally viewed as fair, though some customers felt certain services were overpriced or experienced miscommunication regarding costs.
Overall Satisfaction
Overall, many customers expressed satisfaction with the service provided, recommending the company for plumbing and HVAC needs.
- JWjacob waltersNov 13, 20255.0Great service and customer care. Helped us identify the issues and worked with us for different solutions and stuck with it till completion. Highly recommended
- JBJoe BOct 26, 20255.0Free inspection and report. Great tech and service. I cannot speak to what the paid services are like
- DCDonna CarmichaelOct 24, 20251.05 star service for technician negative review for office secretary she said her name is Drea or Andrea. I was calling around looking for HVAC services. And found oh no plumbing and air. When I was asking for info the girl who answered the phone made me feel like she was rushing a tech out before I could even get my questions answered. I did mention I was caliling to receive Only general info on my unit, however she was EXTREMELY PUSHY about having a TECH visit my home to do diagnostic. When I refused due to me not being able to afford it at this moment she stated IT IS FREE AT NO VOST TO YOU AND WHATEVER TIME YOU WANT OUR TECH TO GO she said. A Technician came out and told me what he was going to do. Not only did he find the problem but he went through my whole system and showed me the condition it was in. The Techs name is Javier made me feel so comfortable and reassured me I definitely got my moneys worth out of my 20 year old system. Then came the miscommunication, I told Andrea I had no $ for repairs at this time and that I only wanted to know so I could plan ahead. Javier who came up with incredible solutions was understandably upset when I told him I couldn't do anything. When I told him I told Andrea over the phone that I couldn't do anything I felt so bad I wasted his time. When I asked him how far was his commute to my home, he replied he came all the way from west Phoenix. Mind YOU I RESIDE IN ARIZONA CITY. Therefore he was understandably upset when I told him his office told me he was 15 mins away on another job. I also told him I felt bad I didn't have anything to pay him which I EMPHASIZED to ANDREA several times over the phone but she told me everything was free. This poor guy rushed to my house under false pretenses thinking he was gonna get some work and help me but was horribly disappointed. Poor guy drove 2 hours to try to come help me which I just could not do. I don't. Recommend this company for any of HVAC SERVICES. The Technicians are GREAT but the OFFICE STAFF has NO CLUE WHAT THEY ARE DOING OR HOW TO READ A MAP AT ALL & maybe training the office staff to SHOW EMPATHY TO THE TECHS WHO ARE OUT IN THE FIELD DOING THE LONG DRIVES
- GTGena TuttleOct 18, 20255.0Highly recommend this company! My A/C went out on Thursday , they came out the same day, diagnosed the problem and gave an estimate, I called them the next day and by Saturday, everything was done professionally, responsibly and efficiently! Matt was great to talk to, informative and no nonsense. Isaac and Ivan installed my new A/Cs and were very professional! They made sure that I was completely happy with their work.
- CMChad MartinsOct 16, 20255.0Just was service by Oh No. Complete inspection of my furnace and AC system. From beginign to end this process was seamless and without hiccups. From speaking to Kasey scheduling the appointment following up with Andrea for an ETA and Matt was completely professional. Explained what he was doing what he was looking for from tightening bolts and screws to perameters for electrical current. Recommend things such as hard start and soft start to help my electric bill and very considerate of me and my families needs with allergies and recommended an air scrubber. I couldnt have asked for a better experience from the professionalism to the knowledge that was shared. I would highly recommend this company to my friends and neighbors.
Frequently Asked Questions About Oh No Plumbing & Air Conditioning
What services does Oh No Plumbing & Air Conditioning offer?
Oh No Plumbing & Air Conditioning provides top-notch plumbing and HVAC services, including repair and installation, delivered by a highly skilled team.
Which areas does Oh No Plumbing & Air Conditioning serve?
They serve the counties of Maricopa and Pima in Arizona.
What are the business hours of Oh No Plumbing & Air Conditioning?
The business is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What payment options are accepted at Oh No Plumbing & Air Conditioning?
They accept American Express, cash, check, financing, Mastercard, and Visa.
How can I contact Oh No Plumbing & Air Conditioning?
You can contact them via phone at +1 602-346-9690 or email at help@ohno.team.
What brands of HVAC equipment does Oh No Plumbing & Air Conditioning work with?
They work with brands such as Goodman, Kohler, Ruud, and Trane.
Where is Oh No Plumbing & Air Conditioning located?
They are located at 3450 S 36th St, Phoenix, AZ 85040, USA.
Are there any nearby services related to home improvements near Oh No Plumbing & Air Conditioning?
Yes, nearby companies include Kearney Electric (electrician services), Parker And Son's Cooling, Heating & Plumbing (home services), and Rowley Plastering LC (masonry and construction services). These businesses complement your home improvement needs near Oh No Plumbing & Air Conditioning.
Can I find emergency roadside assistance services close to Oh No Plumbing & Air Conditioning?
Yes, Priority Towing Service and Arizona Impound, both offering towing and emergency roadside services, are nearby and can assist if needed before or after your service appointment.
What nearby places could customers visit before or after their appointment at Oh No Plumbing & Air Conditioning?
Customers might consider visiting United Supplements for health products or the Holiday Inn Express & Suites Phoenix Airport if they need accommodation nearby.