Here at George Henry’s Plumbing, Heating and Cooling, we keep the needs of our customers first. Owners Mike and Sharon Root purchased George Henry's in 1990 from George Henry Himself who opened the business in 1959. The owners and their team of plumbing and HVAC experts work with the belief that customer satisfaction, quality work, and quality products at reasonable rates are vital to making any business a success story. Locally owned and family operated, we have been offering consistent performance for over 33 years and over 60 years from the beginning of George Henry's in Payson AZ.
We are fully licensed, certified, insured and bonded. We are also proud members of the local Rim Country Chamber of Commerce and offer 24/7 Service.
Technicians are consistently described as professional, courteous, and knowledgeable, providing thorough explanations and addressing customer concerns.
Response Time
The company is praised for its quick response to service requests, often accommodating urgent situations promptly.
Quality of Work
Customers report high satisfaction with the quality of repairs and maintenance, noting thoroughness and attention to detail.
Communication
Many reviews highlight effective communication from technicians, including clear explanations of issues and solutions.
Pricing Transparency
While most customers appreciate fair pricing, some express concerns about unexpected fees for estimates.
JJ
Jim
5 days ago
5.0
George Henry's Plumbing and HVAC comes through all the time. Sometimes it's a hurry and sometime not and Georges responds as needed.
NW
Nancy Wilcox
6 days ago
5.0
I don't own my Payson home any longer but during a very cold winter, George Henry's worked in the cold to repair a cracked sewer line my tenants broke. They worked ASAP to get this done. I appreciated their timeliness and cost. Thank you!
RA
Rick A
Jan 3, 2026
5.0
Anand Ray got here early and quickly unplugged my toilet. They were courteous and explained the procedure they used. The text I received alerting me the technicians were on their way included a name and photo so I could readily identify the employees. With everything going on in the country, this was a nice touch for safety. I will recommend this company to my friends and family.
AA
Amy Ashline
Jan 1, 2026
5.0
Once again, I am quite pleased with George Henry. My heat stopped working recently, so I called up George Henry because they did such a fantastic job with my plumbing in the past. I cannot say enough for Rick S. He is transparent, patient, and seems to sincerely love what he does. He kindly took the time to answer all of my questions. It’s an expensive fix, yet I feel confident that I received the best care for my unit. I was also pleased to find out, that they offer the service opportunity to have your unit checked twice per year, which I believe will benefit both my pocketbook and unit in the future.
EE
Eric
Dec 29, 2025
5.0
Mike and Ray diagnosed and repaired the problems with our water heater. Both these gentlemen were professional, courteous and helpful. I would recommend George Henry's for all your heating/cooling/plumbing repairs and/or installation jobs. Thanks guys! I appreciate your help getting us back up and running.