ON Services Mechanical, Electrical, Plumbing, & HVAC

4.6
238 reviews

About

Plumber
On Services is a one stop shop for all your electrical, mechanical, plumbing and HVAC needs. We create a streamline experience by having one contact to complete all MEP trades under one roof.

Location

ON Services Mechanical, Electrical, Plumbing, & HVAC
633 W 2ND AVE, MESA, AZ
85210, United States

Hours

Reviews

4.6
238 reviews
5 stars
207
4 stars
8
3 stars
4
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while many praised the professionalism and kindness of technicians, there were complaints about poor communication and scheduling issues.

Quality of Work

Most reviews highlighted the quality of work performed, with many customers expressing satisfaction with the thoroughness and efficiency of the technicians.

Timeliness

Timeliness was a recurring theme, with several customers noting both punctual arrivals and instances of delays, impacting overall satisfaction.

Pricing

Customers had varied opinions on pricing; some found it reasonable for the quality of service, while others felt it was overpriced and experienced unexpected fee increases.

Technician Expertise

Technicians were frequently described as knowledgeable and skilled, with many customers appreciating their ability to diagnose and resolve issues effectively.
  • PS
    Pauline Smith
    1 day ago
    4.0
    People were pleasant and informative. Honest and hard working.
  • TD
    Traci Dustin
    Sep 2, 2025
    5.0
    Wade helped us out and he was awesome. Quick and efficient and very detailed. Thank you Wade
  • AT
    Adam Thompson
    Aug 11, 2025
    5.0
    Professional work done correctly the first time. Recommend Victor Reyes
  • CR
    Christopher Romero
    Aug 7, 2025
    5.0
    He did a great job and most of all very kind and respectful to me and my wife
  • MG
    Matthew Gibson
    Jul 29, 2025
    3.0
    I'm sad to write this review. We had an appointment today from 2pm-4pm. My wife moved clients so she could be home. No one showed or called so I called at 4:31pm and was told he was still coming and would be here maybe by 6pm. I asked the operator (i won't use her name) why we weren't called and she said she had a co-worker out and was handling a lot and did seem somewhat apologetic for not calling. I understand a busy office. After talking with my wife I called back to cancel as we couldn't be home at 6pm. When asked to reschedule I said, "i want to but we can't loose more work as today cost us money to be home." Then there was some attitude in the response, almost a chuckle, then I hung up. I'm giving 3 starts because the times we used them in the past the work was done well and the guys were kind. We were recommended to this company by a friend who is related to a past owner but unfortunately, we'll have to find a new company. I don't tend to leave reviews, but felt it might cause them to pause and consider working on part of the customer service experience, not in the field but on the phone.

Frequently Asked Questions About ON Services Mechanical, Electrical, Plumbing, & HVAC

What services does ON Services Mechanical, Electrical, Plumbing, & HVAC offer?

ON Services provides electrical, mechanical, plumbing, and HVAC services, offering a streamlined experience with one contact for all MEP trades under one roof.

Where is ON Services Mechanical, Electrical, Plumbing, & HVAC located?

They are located at 633 W 2ND AVE, Mesa, AZ 85210, United States.