Business Details
About
HVAC ContractorHeating ContractorAir Conditioning ContractorAir Quality Consultant
Since 1985, Tom's Heating & Air Conditioning has been dedicated to providing expert HVAC solutions in Van Buren. As a trusted local partner, we specialize in a wide range of services, including expert AC and furnace repair, comprehensive system replacements, and new installations. Our commitment to creating comfortable and healthy indoor environments extends to our specialization in heat pump services and whole-house air purification, ensuring your home or business benefits from energy-efficient upgrades and reliable, professional care.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.7
147 reviews
5 stars
128
4 stars
9
3 stars2
2 stars
3
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional demeanor of the technicians, particularly highlighting Bryan, Dylan, and Tylor for their excellent service.
Response Time
Customers frequently noted the quick response times for service calls, often receiving same-day appointments.
Communication
Several reviews emphasized the effective communication from the office staff and technicians, including timely updates and clear explanations of issues.
Mixed Quality of Service
While many reviews were positive, some customers reported dissatisfaction with specific service experiences, including issues with thoroughness and pricing.
Value for Money
Customers expressed mixed feelings about pricing, with some finding it reasonable for the quality of service, while others felt overcharged for certain repairs.
- TFTammy FisherOct 27, 20255.0We had to call 10/25 about our heater and Bryan call before appt. time which we loved. He was very friendly and easy to talk to about what was wrong. When we need them again hoping we get Bryan back.
- MWMike WardOct 24, 20255.0Bryan did an amazing job and knew what he was doing. Quick and thorough
- JLJackie LemleyOct 21, 20255.0Tom's Heating & Air is the best!! Thanks Bryan for checking our system and getting it ready for the winter season.
- CSChanda SOct 21, 20255.0Very efficient and helpful, will definitely be calling them again. From the office call to the maintenance guy, they are very pleasant and helpful with any questions or concerns. Thank you again!
- SMStephanie MosherOct 15, 20255.0Dylan and Colton.... WOW!! personable, knowledgeable, efficent and amazing. Price is very good, a little under once you add in the AWESOME CUSTOMER SERVICE! I submitted a request for service form online and within an hour, Stephanie gave me a call and spoke with me about the issues I was having and was able to schedule a service call very quickly. I very much appreciated the confirmation emails and "on the way" emails...lots of communication! Dylan and Colton were very professional when they arrived. They introduced themselves and gave me a chance to talk about the issue from my own words. They jumped right in and immediately figured out multiple issues with my unit. The way they spoke to me about those issues was like a human conversation and not like a salesperson. We talked also talked about the maintenance program (btw, HIGHLY recommend... its an amazing value!) All conversations with both those gentlemen were so easy that I didn't even blink an eye when signing up for the maintenance contract. They completed my first maintenance at the same time as completing the repairs and when they left, I felt so happy. My HVAC system is working perfectly... I would give TEN Stars if I could and I will definitely be recommending them to my friends and family. Definately recieved the WOW experience. Thank you!
Frequently Asked Questions About Tom's Heating & Air Conditioning
What types of HVAC products does Tom's Heating & Air Conditioning offer?
Tom's Heating & Air Conditioning offers a wide range of HVAC products including air conditioning systems, heat pumps, furnaces, ductless and mini split systems, humidifiers, air purifiers, UV lights, thermostats, and central HVAC systems.
Which services are provided by Tom's Heating & Air Conditioning?
They provide comprehensive HVAC services such as AC and furnace repair, maintenance, installation, replacement, heat pump services, mini split system services, indoor air quality solutions, ductwork, thermostat services, and energy efficiency services.
What areas does Tom's Heating & Air Conditioning serve?
They serve many cities including Van Buren, Barling, Booneville, Cedarville, Chester, Coal Hill, Fayetteville, Fort Smith, Greenwood, Hackett, Huntington, Lavaca, Mansfield, Mountainburg, Mulberry, Natural Dam, Ozark, Rudy, Springdale, and Alma in Arkansas.
Where is Tom's Heating & Air Conditioning located?
Tom's Heating & Air Conditioning is located at 410 Northview Dr, Van Buren, AR 72956, USA.
What are the business hours of Tom's Heating & Air Conditioning?
They are open 24 hours a day, 7 days a week, providing round-the-clock HVAC services.
How can customers contact Tom's Heating & Air Conditioning?
Customers can contact Tom's Heating & Air Conditioning by phone at +1 479-474-8850 or email at service@tomsheatandair.com.
Does Tom's Heating & Air Conditioning accept financing as a payment option?
Yes, they accept multiple payment options including American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
What certification and associations does Tom's Heating & Air Conditioning have?
They are associated with the Better Business Bureau, are NATE Certified, and recognized by the United States Environmental Protection Agency.
What nearby places can customers visit around Tom's Heating & Air Conditioning?
Nearby customers can visit places like Tobacco Mart for tobacco products, Saku Saku Hibachi Grill for Japanese cuisine, Mary Bella's boutique for shopping, and Refuel Fitness gym for workouts.
How can nearby places like Coldwell Banker and Shelter Insurance benefit customers of Tom's Heating & Air Conditioning?
Customers visiting Tom's Heating & Air Conditioning can also access services from nearby professionals such as Coldwell Banker for real estate needs and Shelter Insurance for insurance services, offering convenience in one area.
Are there beauty and personal care services near Tom's Heating & Air Conditioning?
Yes, customers can find nearby salons and spas such as J. Wynn Salon, Belizean Tan, Nails By Andy, and Pointer Hair Studio for beauty and grooming needs.