Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations and solutions.
Timeliness
Many customers appreciated the quick response times and efficient service, often completing jobs on the same day.
Customer Support
Positive feedback highlights excellent customer service, with staff being friendly and responsive to inquiries and concerns.
Mixed Experiences
While many reviews are positive, there are some complaints regarding pricing and unresolved issues, indicating a need for improvement in consistency.
Repeat Business
Numerous customers expressed intent to use Paschal for future services, indicating a strong likelihood of repeat business.
JC
Jessica Clark
Nov 17, 2025
5.0
Coty was so professional and went above and beyond for our service. Highly recommend Paschal! They have come out several times over the past year for plumbing & electric. Fast response time, great service, and very personable.
SL
Shannon lenhart
Nov 15, 2025
5.0
Jared was our technician today to service 2 units in our home! Extremely impressed with the thorough job he did! The knowledge he had about our units, dust in the duck work and all the questions he answered for me. Top notch work!
SD
Stella Duncan
Nov 11, 2025
5.0
Andrew did a wonderful job diagnosing the issues and doing the repairs of the plumbing. He is a very nice and knowledgeable professional. I will contact you if I need further assistance
LB
Les Brown
Nov 11, 2025
5.0
They serviced our generator, had a little scheduling issue, but they made it right. Also, have them installing a water shut off and have signed up for the monitoring and maintenance plan.
DH
Danielle Helfer
Oct 20, 2025
5.0
Called at 8:00 am Monday morning and service was completed by 1:00 pm. Excellent customer service from Abby when I called. Jared was the best! He explained so much about my HVAC system and was very knowledgeable. He gave great recommendations on keeping everything running smoothly. Jared was also kind and respectful of my property. I had plumbing services done at the same time and that deserves a separate 5 star review! Coty fixed my leaks that turned into big messes so quickly and with no complaints. He also showed me where things went wrong and how to prevent them if it ever happens again. He is so thoughtful and kind, he really takes the time to understand his clients needs. After all his work and the other problems he encountered, I'll be having a whole home repipe in the spring. During his home walk-through he discovered my hot water heater is leaking. That's being replaced tomorrow! I now have the maintenance plan and look forward to a long, happy relationship with this team! Thank you Paschal.