They did a good job. I had a complete replacement of my interior and exterior units and like the work. They went further with cleaning under the interior unit and cleaned the cabinet and grates. My two complaints were i paid for a new pad for the condenser and they used the old one and just put a cap on it without leveling the old one and the new thermostat did not have a bubble level put to it, so it has a slight slant. Not deal breakers and they went above and beyond in other ways. Took about 4 hours from start and was very courteous.
Update- The team showed up and did an amazing job the VERY SAME DAY! Looks awesome, appreciate how Ken called me and immediately has his team do a superb job! Looks fantastic! He also took time to answer my questions and now I have the coolest house on the block. Went from 4 stars to 5 and these guys are Highly recommended, Thanks again PB Heating and Air!
DH
Don Hopper
Jul 1, 2021
1.0
Called a week and half ago and ask for Jerry don. Girl ask what I wanted and told her to talk to him about a stand by generator. She said he was out on a job. I ask if I could leave a msg. She didn't sound thrilled but took my name and #. Haven't heard from anyone. I'm on life support equipment. Guess I fell thru the cracks!!
RH
Ruth Holland
Jan 15, 2021
5.0
They were quick to respond to my problem and fixed it at a fair price and made repairs in a timely manner. Could not have ask for a more friendly and polite service man.
VG
Valandra L. German (Valandra German)
Jun 26, 2020
1.0
I called Pine Bluff Heating and Air to service both of our units serviced for the summer. During the visit, the technician told me that the upstairs unit's blower was going out and was smoking. I called my Home Warranty and they came to check it out so it could be replaced. To our surprise, absolutely NOTHING was wrong with the unit. The technician from PB Heating and Air had unplugged some wires to make the unit inoperable. The technician also did not clean the outside units either. They were full of leaves and debris. I called and reported the technician to PB Heating and Air. They refunded our money. DO NOT USE THIS COMPANY!! I was so saddened that someone would attempt to defraud us out of hundreds of dollars!!!!
Frequently Asked Questions About Pine Bluff Heating & Air Conditioning
What are the business hours of Pine Bluff Heating & Air Conditioning?
Pine Bluff Heating & Air Conditioning is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Where is Pine Bluff Heating & Air Conditioning located?
The business is located at 605 E 6th Ave, Pine Bluff, AR 71601, USA.
Which areas does Pine Bluff Heating & Air Conditioning serve?
They serve multiple areas including Monticello, Pine Bluff, Redfield, Rison, Sheridan, Star City, Warren, White Hall, Wilmar, and Altheimer in Arkansas.
What services does Pine Bluff Heating & Air Conditioning provide?
They offer air conditioning services, heating and furnace services, indoor air quality products, preventative maintenance plans, programmable thermostats, ductless AC, commercial HVAC, and more.
What brands and associations is Pine Bluff Heating & Air Conditioning affiliated with?
The company is a Trane Comfort Specialist and carries Trane brand products.
Does Pine Bluff Heating & Air Conditioning offer onsite service and repairs?
Yes, they provide onsite services and have service and repair capabilities for heating and air conditioning systems.
Are there any special offers available at Pine Bluff Heating & Air Conditioning?
Yes, you can check their special offers on their website at https://www.pinebluffheatingandair.com/specials.
What nearby places can customers visit before or after their appointment at Pine Bluff Heating & Air Conditioning?
Customers can visit nearby attractions like the Pine Bluff Convention Center for events, Entertainers Hall of Fame museum, or enjoy dining options such as Lucky's or the Arkansas Barbecue Trail.
How can nearby automotive services assist customers visiting Pine Bluff Heating & Air Conditioning?
Nearby automotive services like N and N SpeedShop and Auto Sales or Michael Motor Company can be convenient for vehicle maintenance while customers attend to their heating and air needs.
Is there public transportation near Pine Bluff Heating & Air Conditioning for easy access?
Yes, Southeast Arkansas Transportation is located nearby, making it easier for customers to access Pine Bluff Heating & Air Conditioning using public transit.