Business Details
About
ElectricianGenerator ShopGenerator Service & Repair
Matlock Electric Company is an experienced electrical contractor specializing in commercial and industrial projects. We provide innovative and cost effective electrical expertise to owners, general contractors, architects and engineers in both the design/build and competitive bid markets. We are an Authorized Generac Dealer. Our project portfolio includes water/wastewater treatment plants, government facilities, banks, hospitals, churches, restaurants, manufacturing plants, office buildings, retail complexes and schools. Established in 1975, Matlock Electric serves Arkansas and Eastern Oklahoma from our headquarters in Fort Smith. We are a veteran-owned small business (VOSB).
Location
Hours
Reviews
4.9
266 reviews
5 stars
258
4 stars2
3 stars3
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations of their work.
Timeliness
Customers frequently mention prompt service and timely completion of jobs, often highlighting quick response times.
Quality of Work
The quality of installations and repairs is highly praised, with many customers expressing satisfaction with the results and attention to detail.
Customer Service
The business is noted for excellent customer service, with friendly staff and effective communication throughout the process.
Value for Money
While many reviews commend the service quality, some customers express concerns about pricing, suggesting that costs may be higher than expected.
- DFDerek Froehlich5 days ago5.0I had a Generac at my previous house and got another one at my new house. Both were installed by Justin from Matlock Electric and I am very pleased. Justin is very knowledgeable and does great work. If I ever need a third one I would request Justin again.
- GCGlen CarterNov 5, 20255.0Excellent work. Very neat and thorough. Great Job Justin and Daniel.
- KCKristi CraigNov 4, 20255.0I called with my issue on Monday, was scheduled on Tuesday and Daniel found and fixed the problem so quick! He was very thorough explaining the issue, pricing and etc. Definitely recommend!
- TBTracy BallewOct 29, 20255.0Daniel Wilson came to my moms and replaced lights, also put her a new outdoor light up! He was so kind and very professional mapped out his work did exactly what he said!
- CWCat WOct 22, 20255.0Bobby and Justin were fantastic and great to work with. We were able to get our new electrical panel and generator installed. Any concerns or questions I had were answered and resolved. They put me at ease and made everything seamless. I am looking forward to a long and successful partnership with them for the annual routine care and maintenance of our generator.
Frequently Asked Questions About Matlock Electric
What kind of electrical services does Matlock Electric provide?
Matlock Electric specializes in commercial and industrial electrical projects, including design/build and competitive bid markets, serving owners, general contractors, architects, and engineers.
Where is Matlock Electric located?
Matlock Electric is located at 3324 Vicksburg St, Fort Smith, AR 72903, USA.
What are the business hours for Matlock Electric?
Matlock Electric is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Is Matlock Electric a veteran-owned business?
Yes, Matlock Electric is a veteran-owned small business (VOSB).
Does Matlock Electric offer generator products?
Yes, Matlock Electric is an Authorized Generac Dealer offering various generators including whole house and portable generators.
What payment options does Matlock Electric accept?
Matlock Electric accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
How can I contact Matlock Electric?
You can contact Matlock Electric by phone at +1 479-783-7777 or email at mark@matlock-electric.com.
What nearby security services are close to Matlock Electric?
Nearby security-related services include Advantage Security, which offers fire protection, home security, and locksmith services, and Westark Sound Company Inc., specializing in home security and plumbing.
Are there any nearby places where I can find home improvement and plumbing services near Matlock Electric?
Yes, nearby you can find Mr. Rooter Plumbing of Greater Fort Smith and Westark Plumbing & Expert Drain Cleaning Services for plumbing needs, as well as 123 Shower and Bath for home improvement supplies.
What nearby places of interest might I visit before or after my appointment at Matlock Electric?
You might visit Southside Full Gospel Church for worship or community events, shop at Scholar Craft Products for furniture, or attend events at The 31st Event Hall nearby.