Business Details
About
Heating ContractorHVAC ContractorAir Quality ConsultantHeating Equipment SupplierAir Conditioning Contractor
Since 1970, Freyaldenhoven Heating and Cooling has been a top heating and AC contractor serving Conway, AR and all of the surrounding communities. Our company has grown and changed a great deal over the decades, but our core value has not. Over the next two decades, the business continued to grow; in 1989, we moved into our current location on Front Street in Conway. Bob and Buck retired in 1999, ceding control over the business to their sons Scott and John. Following the same core values set by their fathers, Scott and John grew the business into the largest heating and air conditioning company in Faulkner County. 2006 was a major milestone for our company, when we created our mechanical division to serve commercial HVAC clients.
Details
- Cash onlyNot available
Location
Hours
Reviews
4.8
341 reviews
5 stars
322
4 stars
6
3 stars0
2 stars2
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing excellent customer service.
Timeliness
Many customers appreciated the prompt response times, often receiving same-day service for urgent issues.
Technical Expertise
Technicians demonstrated strong problem-solving skills and thoroughness in diagnosing and fixing HVAC issues.
Service Quality
Overall service quality is highly rated, with many customers expressing satisfaction with the thoroughness and effectiveness of the repairs.
Mixed Experiences
While many reviews are positive, there are some complaints regarding unresolved issues and communication problems.
- CNCindy Nations2 days ago5.0It had been a while since I had my HVAC maintenance done, but once I contacted Freyaldenhoven Heating and Cooling, I didn’t have to worry. The tech, Kevin, was great—knowledgeable, courteous, and very understanding. He answered my questions and made sure everything was in order before he left. It was a great experience. I highly recommend Freyaldenhoven Hearing and Cooling.
- CWConnor Whitfield6 days ago5.0Tad was great and very efficient at fixing the issue. He explained what was wrong with the system in a way I understood. Honest and efficient. I very much appreciate the fix!
- JSJamie SidesNov 6, 20255.0Cory came out today and quickly identified that the problem was either going to be the reverse valve or a sensor. It turned out to be the outside temperature sensor, which was the better issue to have, and he took time to explain how that was causing a disagreement in system communication with our thermostat, leading to the revving we were hearing. He was friendly and made sure everything was working well after replacing the sensor. Thanks, Cory!
- AMAudrey McBayNov 4, 20255.0Martin S. came by the check our heating unit today. He was so patient and kind! He answered all our questions and made us feel very comfortable. So happy to have had such good service from y’all!
- THTrey HarpOct 28, 20255.0Freyaldenhoven sent a young lady to our house by the name of Alyssa. She was an absolute and complete joy to have....both personally and professionally. Her personality and attitude is better than I've ever experienced from anyone that's been out here before. She was very knowledgeable and she worked with the finesse and speed of a seasoned veteran. She knew every step from start to finish and even coordinated with me while I changed a pair of breakers in my breaker box. If at any point in the future I need service, I will most definitely request that she come back. She is skilled, educated, a pure joy to speak with in general and I was very, very impressed by her. If you guys want the same level of service.....take it from me and request her!!!!! Also, I want to know that she received this review lol!!! THANK YOU ALYSSA!!!!!!! You truly were great to have out.....I can't express enough just how happy I am!!!!!!
Frequently Asked Questions About Freyaldenhoven Heating and Cooling
What services does Freyaldenhoven Heating and Cooling offer?
They offer HVAC repair, heating repair, AC repair, ductless AC, geothermal systems, and heat pump service.
Where is Freyaldenhoven Heating and Cooling located?
The business is located at 1101 Front St, Conway, AR 72032, USA.
What are the business hours for Freyaldenhoven Heating and Cooling?
They operate 24 hours a day, 7 days a week, including weekends with emergency services available on Saturdays and Sundays.
Does Freyaldenhoven Heating and Cooling provide emergency HVAC services?
Yes, they offer 24/7 emergency services including weekends.
Is Freyaldenhoven Heating and Cooling affiliated with any professional associations?
Yes, they are affiliated with the Arkansas HVACR Association, Faulkner County Homebuilder's Association, BBB Accredited, Conway Chamber, and have received the Trane Midsouth DSO Top Ten Award.
What brands does Freyaldenhoven Heating and Cooling work with?
They specialize in Trane products.
Can customers find Freyaldenhoven Heating and Cooling online for more information and specials?
Yes, their website is https://www.freyaldenhoven.com and current specials can be viewed at https://www.freyaldenhoven.com/specials.
Are there any notable businesses near Freyaldenhoven Heating and Cooling in Conway?
Nearby are First Community Bank, P.I. Roofing, Fig Modern home goods store, and Page 52 Mercantile for flowers and gifts, which customers might visit when running errands.
What nearby places can customers explore around Conway before or after visiting Freyaldenhoven Heating and Cooling?
Customers can visit local shops like Full Moon Records or beauty salons such as Head to Toes Salon and Bridget's Reflections for a pampering experience.
Are there community or religious organizations near Freyaldenhoven Heating and Cooling?
Yes, oneChurch of Conway and oneChurch are nearby, serving as local religious and community centers.