Customers generally praised the quality of work and professionalism of the technicians, with many highlighting their expertise and attention to detail.
Response Time
Many reviews noted the quick response times for emergency services, with several customers expressing satisfaction with same-day service.
Pricing
The pricing was often described as reasonable and fair, with several customers appreciating the lack of overcharging compared to competitors.
Customer Service
While many customers had positive experiences with technicians, there were notable complaints about rude or unhelpful customer service from the office staff.
Consistency
Feedback indicated inconsistency in service quality, with some customers experiencing excellent service while others reported poor workmanship and communication issues.
MM
MsSouthernSlang
5 days ago
5.0
David, the assigned technician repaired our crumbling sewer line (and intersecting waterline that was in the way) promptly and efficiently. He even thought to protect our lawn while preforming the repair. David was on time, pleasant and knowledgeable. The Madison Plumbing office (Jen) was swift about getting lines located, marked and equipment out so David could get started. My family highly recommends Madison Plumbing Service. Will call again.
LB
Laurie Borst
Oct 8, 2025
5.0
Excellent service! prompt service and scheduling.
SS
Stan
Oct 7, 2025
5.0
Ainsley Tolentino with Madison Plumbing did a great job at a reasonable price. More importantly was very professional and made the extra effort to clean up completely. Great local company with great service.
MM
Matt
Sep 18, 2025
5.0
Honest company and technicians. Skilled technicians and they provide excellent quality work. I have been using them for almost 10+ years for all my properties.
DW
Dale Ward
Aug 11, 2025
5.0
Great service and David was top notch. I would highly recommend very reasonable price
Frequently Asked Questions About Madison Plumbing Service Inc.
What services does Madison Plumbing Service Inc. offer?
Madison Plumbing Service Inc. offers plumbing, water heater, leak detection, sewer, drain, remodel, and addition services in Madison, AL.
Where is Madison Plumbing Service Inc. located?
Madison Plumbing Service Inc. is located at 951 Balch Rd, Madison, AL 35758, US.
What are the operating hours of Madison Plumbing Service Inc.?
The company operates 24/7, with after-hours service available upon request, and calls answered by a person, not a machine.
How can I contact Madison Plumbing Service Inc.?
You can contact them at their main phone number +1 256-285-2253, alternate phone +1 256-895-0466, or email madisonplumbing@aol.com.
What payment methods does Madison Plumbing Service Inc. accept?
They accept American Express, Cash, Check, Mastercard, and Visa.
What brands does Madison Plumbing Service Inc. work with?
They work with Delta, Rheem, and Rinnai brands.
Is Madison Plumbing Service Inc. affiliated with any associations?
Yes, they are affiliated with Better Business Bureau, Alabama Home Builders Association, and Huntsville Madison County Chamber of Commerce.
What nearby facilities can I visit before or after my appointment at Madison Plumbing Service Inc.?
Nearby places include Empire Fitness for a workout, Pignataro Family Dentistry for dental needs, and We Chunk Junk for home improvement supplies and junk removal.
Is there convenient transportation or rental services near Madison Plumbing Service Inc.?
Yes, Penske Truck Rental is nearby, providing truck, RV, and trailer rentals which can help customers with transportation or moving needs.
Are there any healthcare facilities near Madison Plumbing Service Inc. for additional medical services?
Yes, several medical centers and specialists are nearby including The Orthopaedic Center, Huntsville Hospital Heart Center, and Madison Medical 1.