Business Details
About
Air Conditioning ContractorGenerator Service & RepairHVAC Contractor
Capital has been in business and located in Hoover since 1995. Since that time we have grown from one van and 20 customers to twelve service vehicles and over 5,000 customers. We are a medium size company that is large enough to handle bigger projects but small enough to care. Ninety percent of our new business comes from referrals so customer satisfaction is extremely important to us. The majority of our employees have been with our company over 10 years and all have gone through background checks and drug screening. Our technicians are extremely qualified with experience ranging from 10 to 28 years. We primarily serve Jefferson and Shelby counties, offer same day service as well as emergency after hours service.
Location
Hours
Reviews
5.0
1,113 reviews
5 stars
1,096
4 stars10
3 stars3
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and helpfulness of the technicians and office staff.
Timeliness
Many reviews highlighted the promptness of service, with technicians often arriving on time or even earlier than scheduled.
Expertise
Technicians were frequently noted for their knowledge and efficiency in diagnosing and resolving issues.
Reliability
Long-term customers expressed loyalty and satisfaction with the consistent quality of service over many years.
Communication
Customers appreciated the clear communication regarding appointments, service details, and follow-ups.
- MSMargaret Sisson4 days ago5.0Capital Comfort Services offers best customer service. My technician was Matthew Harper excellent , professional and explained about my Trane heating and air unit
- ZZzxceptionNov 17, 20255.0Capital Comfort Services is always is so prompt and professional. Matthew Harper that performed the maintenance on my units today was knowledgeable, friendly, professional and efficient. Thanks for another great customer experience with Capital!! A++++ Service!! 😃😃🥰
- NLNicole LingenNov 13, 20251.0If I could give 0 stars I would. DO NOT USE THIS COMPAY. They cannot explain the breakdown of their quotes for labor and charge whatever they like. We were quoted $480 an hour in labor for a job. The technician and VP could not properly explain how that amount was calculated. If you want to believe the other reviews, be sure to ask for a detailed breakdown of the quote before moving forward. If you want someone to say "trust me" we do business ethically while simultaneously over charging you, this may be the company for you. DO NOT USE THEM.
- ASAnne SteulOct 30, 20255.0Had a fall service done by Trent. He was prompt and polite. Tommy always sends the kindest employees! We’ve been loyal customers for about 20 years. If we ever have an emergency, someone always comes that day.
- WAWilliam AdamsOct 20, 20255.0Another excellent experience! This was a scheduled heating system maintenance. The office called and scheduled this on the day and time of my choosing. The technician arrived on schedule. I received a text with a photo of the technician and an explanation of the services before he came. He had a company uniform with his name and and a company van. I recognized him from a previous time here. He serviced and ran the upstairs and downstairs heating systems. He wore shoe covers when he came into the house. He replaced the needed heating filters. He was very professional. He immediately prepared an invoice on his iPad. He used a credit card reader to process my payment. He thanked me for using Capital Comfort Services. He said if I had any problem to please call. I received a text from the office verifying my satisfaction with the service. This is a very typical service call from Capital. I highly recommend Capital Comfort Services. They also do my cooling system, my electrical work, and my generator services.
Frequently Asked Questions About Capital Comfort Services
What services does Capital Comfort Services provide?
Capital Comfort Services is an HVAC contractor specializing in air conditioning, heating, generator service, and repair primarily in Jefferson and Shelby counties.
Where is Capital Comfort Services located?
Capital Comfort Services is located at 524 Mineral Trace A, Hoover, AL 35244, USA.
What are the business hours for Capital Comfort Services?
They are open Monday through Thursday from 7:00 AM to 5:00 PM, Friday from 7:00 AM to 4:30 PM, and closed on weekends.
How long has Capital Comfort Services been in business?
Capital Comfort Services has been in business since 1995 and has grown significantly over the years.
What areas does Capital Comfort Services serve?
They serve several postal code areas including Alabaster, Birmingham, Chelsea, Helena, Homewood, Hoover, McCalla, Mountain Brook, and Vestavia Hills in Alabama.
How can I contact Capital Comfort Services?
You can contact them by phone at +1 205-444-0704 or email service@capitalcomfort.com.
What are the payment options available at Capital Comfort Services?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Are there any nearby places I can visit when I come to Capital Comfort Services in Hoover?
Yes, nearby you can find Brock's Gap Brewing Company, The Farmers Market at Brock's Gap, and Hoover Met Multi-Purpose Fields which offer excellent dining, shopping, and recreational options.
How can nearby contractors like Duncan & Thompson Construction and Vulcan Mechanical Services be helpful when working with Capital Comfort Services?
These nearby contractors may collaborate or provide complementary services that can benefit larger projects requiring HVAC and construction expertise.
Are there nearby schools and community amenities around Capital Comfort Services' location?
Yes, Bumpus Middle School and Robert F. Bumpus Middle School are nearby, as well as community spaces like the Farmers Market at Brock's Gap and local parks where families might visit before or after service appointments.