Business Details
About
Air Conditioning ContractorGenerator Service & RepairHVAC Contractor
Capital has been in business and located in Hoover since 1995. Since that time we have grown from one van and 20 customers to twelve service vehicles and over 5,000 customers. We are a medium size company that is large enough to handle bigger projects but small enough to care. Ninety percent of our new business comes from referrals so customer satisfaction is extremely important to us. The majority of our employees have been with our company over 10 years and all have gone through background checks and drug screening. Our technicians are extremely qualified with experience ranging from 10 to 28 years. We primarily serve Jefferson and Shelby counties, offer same day service as well as emergency after hours service.
Location
Hours
Reviews
5.0
1,131 reviews
5 stars
1,114
4 stars10
3 stars3
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing excellent service.
Customer Service
Customers appreciate the responsive and helpful office staff, as well as the clear communication regarding appointments and service details.
Timeliness
Many reviews highlight the promptness of service, with technicians arriving on time and completing work efficiently.
Quality of Work
The quality of service and repairs is frequently praised, with customers expressing satisfaction with the thoroughness and effectiveness of the technicians.
Pricing Transparency
Some customers expressed concerns about pricing transparency, specifically regarding labor costs and quotes.
- AAAerial Amazon1 day ago5.0Matthew Harper of Capital Heating & Cooling has always provided the cleanest and most consistent service possible for the last five years with multiple properties I own.
- JNJane Northcutt4 days ago5.0Generator installation. Staff was very professional - Caleb, Eric, and Wesley. Excellent communication pre-installation and during. Office staff did an excellent job handling all of the approvals! Plan to use them for additional services!
- ANAndrea NewmanDec 22, 20255.0Capital Comfort Services is and has been our company for HVAC system maintenance and repairs. Even others in our family contact Capital for their HVAC systems. Cody, the technician, arrived today for scheduled winter time service on the heater. He was friendly, professional and asked questions about the system since the last scheduled maintenance. Cody was very knowledgeable and relayed the information from the status check where a part was needed for the heater. Thank You! I appreciate the matter-of-fact, let’s see what going on analysis to make sure of an optimally running system for our home.
- MEMary EvansDec 19, 20255.0Luke was very professional and was here on a reasonable time. He service my system in a timely manner. He is an excellent person I recommend your company to others because of the way he handled his job. Happy holidays to all of you.
- DJDale JonesDec 13, 20255.0Everyone on the installation team was great. They were knowledgeable and the kind of people you would want to hang out with on a Saturday afternoon. They explained everything they were going to do and what they did. I couldn’t have asked for a better group of people to do my generator installation and upgrade to my outside service and inside breaker box. On the final visit, Kyle was very personable, friendly, and helpful. He explained everything about the generator and covered any potential issues that might arise. He helped with the app set up and connecting to my wifi. When he was finished, I had no questions and felt very confident about the generator.
Frequently Asked Questions About Capital Comfort Services
What services does Capital Comfort Services provide?
Capital Comfort Services is an HVAC contractor specializing in air conditioning, heating, generator service, and repair primarily in Jefferson and Shelby counties.
Where is Capital Comfort Services located?
Capital Comfort Services is located at 524 Mineral Trace A, Hoover, AL 35244, USA.
What are the business hours for Capital Comfort Services?
They are open Monday through Thursday from 7:00 AM to 5:00 PM, Friday from 7:00 AM to 4:30 PM, and closed on weekends.
How long has Capital Comfort Services been in business?
Capital Comfort Services has been in business since 1995 and has grown significantly over the years.
What areas does Capital Comfort Services serve?
They serve several postal code areas including Alabaster, Birmingham, Chelsea, Helena, Homewood, Hoover, McCalla, Mountain Brook, and Vestavia Hills in Alabama.
How can I contact Capital Comfort Services?
You can contact them by phone at +1 205-444-0704 or email service@capitalcomfort.com.
What are the payment options available at Capital Comfort Services?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Are there any nearby places I can visit when I come to Capital Comfort Services in Hoover?
Yes, nearby you can find Brock's Gap Brewing Company, The Farmers Market at Brock's Gap, and Hoover Met Multi-Purpose Fields which offer excellent dining, shopping, and recreational options.
How can nearby contractors like Duncan & Thompson Construction and Vulcan Mechanical Services be helpful when working with Capital Comfort Services?
These nearby contractors may collaborate or provide complementary services that can benefit larger projects requiring HVAC and construction expertise.
Are there nearby schools and community amenities around Capital Comfort Services' location?
Yes, Bumpus Middle School and Robert F. Bumpus Middle School are nearby, as well as community spaces like the Farmers Market at Brock's Gap and local parks where families might visit before or after service appointments.