Customers consistently praised the professionalism and knowledge of the technicians.
Customer Service
Many reviews highlighted excellent customer service, including responsiveness and helpfulness.
Quality of Work
The quality of work performed was frequently noted as thorough and effective, with many customers expressing satisfaction with the repairs.
Timeliness
Several customers appreciated the prompt arrival and quick completion of services.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding communication and service reliability.
BM
Bobby Martin
4 days ago
5.0
Need a plumber in Albertville look no further!!!
Great company fair prices and Quality work from a knowledgeableg technician. With all the work I had done it didn't break the bank
JR
Jennie Ridens
4 days ago
5.0
Brian was amazing! Was able to make an appointment for the next day, he was on time and worked quick. He explained everything to me in a langue I could understandable. When he left I had lava hot water agin!
JT
James Taylor
5 days ago
5.0
They worked hard to find the problem and fix it. They also talk to other people on my behalf to make sure that they know exactly what needs to be done. Great job
MH
Mary Hudson
Dec 24, 2025
5.0
The guys that came were very nice. They listened to my concerns about the gas leaks and worked together to get them repaired. I have never used this company but I would recommend them and use them again. Thank you so much.
ST
Shayna Thompson
Dec 18, 2025
5.0
The team was professional, kind, and quiet while working in our home; they got the job done without overexplaining, but were informative when needed. They worked on the septic pump, snaked our master toilet, and replaced the fill valve and toilet seat. Everything is flushing so much better now. They even cleaned up completely, taking any trash, like the box from the toilet seat, with them, almost like they were never here. They were even proactive in repairing things that were on the verge of going out, which I appreciated.
We’ve been having ongoing issues with the toilets and septic since we moved in, and we’re so grateful it appears to be resolved now.
Highly recommend their services, they did a fantastic job!
Machen Plumbing provides plumbing services including emergency plumbers, sewer & drain cleaning, septic system service, backflow prevention, drainage service, water heater service, leak detection service, and water works contracting.
Where is Machen Plumbing located?
Machen Plumbing is located at 1912 Eastside Dr, Gadsden, AL 35904, USA.
What are Machen Plumbing's hours of operation?
Machen Plumbing is open 24 hours a day, every day of the week.
How can I contact Machen Plumbing?
You can contact Machen Plumbing by calling +1 256-467-7076.
Does Machen Plumbing have an online presence where I can learn more?
Yes, you can visit their website at https://www.machenplumbing.com/ or check their Facebook page at https://www.facebook.com/gadsdenplumber/.
Is Machen Plumbing available for emergency plumbing services?
Yes, Machen Plumbing offers emergency plumbing services among their specialties.
What nearby automotive services can customers access when visiting Machen Plumbing?
Customers near Machen Plumbing can access A1 Automotive Auto Repair Center and B and B Tires for automotive repair, tire services, and automotive parts, which are conveniently located nearby.
Are there places of worship nearby Machen Plumbing?
Yes, nearby places of worship include The Well Gadsden, South Gadsden Baptist Church, The Tabernacle, Power Source Kidz Church, and Crave Teens & Twenties Ministries, which visitors can attend before or after their plumbing service visit.
What local dining options are near Machen Plumbing?
Nearby dining includes Paw Paw's BBQ and Paw Paw's Bar B Que, offering barbecue and southern cuisine for a meal before or after visiting Machen Plumbing.
Are there any healthcare or rehabilitation centers near Machen Plumbing?
Yes, nearby facilities include Champion Partners in Rehab, Lacey Wall Otr hospice hospital, and Gadsden Health and Rehab Center, providing physical therapy, occupational therapy, and other healthcare services.