McDaniel Window & Door Co

Reviews

• NR

  Nancy Regan

  Oct 26, 2025
  1.0
  Do not trust this company with your money! Their conduct has been disgraceful. On October 29, 2024, we hired McDaniel Window and Door (300 E Tennessee St, Florence, AL) in good faith and paid $18,157.03 upfront by personal check for windows and doors. The check was cashed the next day. Nearly a year later, we have received nothing — no product, no refund, and no accountability. Instead, we were met with vague, contradictory responses clearly meant to buy time, followed by complete silence. We filed a formal complaint with the Better Business Bureau on July 25, 2025. The full case is posted publicly and remains unresolved. Through the BBB, McDaniel offered to send a cashier’s check to refund our money — a promise that was never fulfilled. When the BBB followed up on our behalf, the company did not respond and has remained silent since. We are now filing reports with the Alabama Attorney General, reporting to state builder licensing authorities, and filing a police report for potential fraud. Our experience has been that this company’s behavior is deceptive, unethical, and indicative of a scam. It shows a complete disregard for customers who trusted them with thousands of dollars. Beware!
• LT

  Lynne Tiffin

  Jul 17, 2025
  1.0
  WHATEVER you do don’t ever do business with them! We paid for new windows and doors in February and no one will return our calls or our attorneys calls. We’ve asked for the product we bought or our money back and no response. Next step in to file a lawsuit next week! A complete disgrace and nightmare!
• JB

  Jim Bockus

  Mar 14, 2023
  5.0
  Great experience and reasonable, they showed up at 8:30 AM and got all my new windows installed by noon. Very professional and did a great job, I highly recommend them!
• SK

  shannon Kerr

  Feb 3, 2023
  5.0
  I purchased a back door with hardware. The salesman and the install crew did a fabulous job putting my door in. Will purchase from them again.
• AG

  anthony givens

  Nov 3, 2019
  5.0
  They do pretty good work and their doors are pretty. it's hard getting a follow-up phone call though.