Hendrix Glass Service Inc

Reviews

• JU

  Jennifer Uptain

  Dec 11, 2025
  1.0
  Unfortunately I must have caught the 2 ladies at the front having a terrible day. I knew what I needed but did not know if they carried it. It seemed like a chore for them to have to look at me, much less talk to me, & when they did it was with exasperation & condescending. I was the only person in the front, so not a crowd & they seemed to be just chatting. I ended up getting to talk to a guy in the back who stated they did not carry what I needed. I did talk to a glass shop in Sheffield after that who also did not carry what I needed, but their customer service was outstanding. I would not be using Hendrix even if they had what I needed, the 2 women at the front counter treated me like I was less than & was condescending. I would go anywhere else.
• WS

  Wendy Snitzer-Whitfield

  Nov 26, 2025
  5.0
  Not inly perfect measurements but community rooted in providing services for The First ever Resource Center of tespite for Our Veterans in Alabama.
• DH

  Doug Harper

  Oct 7, 2025
  5.0
  Great service and friendly staff. They modified a piece fast for me. Thanks
• LC

  Linda Crawford

  Sep 17, 2025
  5.0
  Upon reading the review that stated the lady at the front desk (in Florence, AL) was so rude, we were prepared for a rude employee upon entering the business. OMG! That person that wrote the review was so wrong! Maybe he was having a bad day or maybe he misunderstood her because We met the so called rude lady and I have to tell you, she is one of the most pleasant, nicest, friendliest person we have met with helping us with our special glass order. Her name is Angie and she asked us a lot of questions so she can make sure she understood what we were needing. She also told us, since we did not need them to come out and measure (a service they offer) since we already new the size we wanted, that if the size we gave her was wrong, that would be on us and we absolutely and totally agreed. We so appreciated her professionalism, friendliness and the fact she loves dogs, we knew she was a great person! We were so surprised when she called today to say our tempered glass was ready to be picked up. The guys carried our order out to and placed it in our vehicle, ever so gently, instead of us having to do so. I highly recommend Hendrix Glass Service Inc in Florence Alabama and will definitely use them again! Thank you Angie!!
• VL

  Vitalii Lunko

  Aug 24, 2025
  5.0
  Good living. Much better than Alabama glass

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