Customers consistently praised the professionalism and expertise of the technicians.
Timeliness
Many reviews highlighted the prompt response and timely arrival of service personnel.
Customer Service
Excellent customer service was frequently mentioned, with staff being described as friendly and helpful.
Quality of Work
The quality of work performed was often noted as high, with many customers expressing satisfaction with the repairs.
Pricing Concerns
Some customers expressed concerns about pricing, feeling that certain charges were high for the services rendered.
KS
Kim Sarley
3 days ago
5.0
Cannot thank Michael and his helper ( I apologize I can’t remember his name) for helping with my kitchen sink. They both were polite, respectful and very friendly. Highly recommend both of them and Crouch and Sons for all your plumbing needs!
AL
Alan Lennox
4 days ago
5.0
Used several times. The guys are always professional, quick and very reasonable. Did an excellent job as usual.
AA
Alec Alexander
Nov 17, 2025
5.0
Great same day service, tech did a great job and pricing was very reasonable.
KK
Kim Keeton
Nov 7, 2025
5.0
I had the best 2 guys working on my water. Very polite and professional. It was a big job finding the problem because there was several things wrong, but they worked till 9:30 at night, 8 hours to get it fixed.
RH
Rob Harry
Oct 29, 2025
5.0
We called them yesterday and they were here today. Excellent service and very professional. Brandon showed up with a helper(I didn't get his name). This is the 2nd time we tried to get a dishwasher installed. The first installers could not get it done. Crouch showed up and explained the first installers didn't do it correctly. It was done quickly and the price was great! For any future needs we will go to them again. 10/10!
Frequently Asked Questions About Crouch & Sons Plumbing, LLC
What are the regular business hours of Crouch & Sons Plumbing, LLC?
Crouch & Sons Plumbing, LLC operates from Monday to Friday, 7:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Does Crouch & Sons Plumbing, LLC offer emergency plumbing services?
Yes, they provide 24-hour emergency plumbing services.
What types of plumbing services does Crouch & Sons Plumbing, LLC provide?
They offer plumbing, sewers and drain cleaning, water heaters, pumps, slab leak detection and repairs, and water leak detection and repairs.
How can I contact Crouch & Sons Plumbing, LLC?
You can call them at +1 256-766-7770 or email crouchandsonsplumbingllc@gmail.com.
Where is Crouch & Sons Plumbing, LLC located?
They are located at 4426 Chisholm Road, Florence, AL 35630, USA.
What payment options are accepted at Crouch & Sons Plumbing, LLC?
They accept cash, checks, MasterCard, and Visa payments.
What nearby places can help me find Crouch & Sons Plumbing, LLC?
Crouch & Sons Plumbing, LLC is near MAPCO gas station, Southern Shores accommodation, and Midgard Self Storage facility, which can serve as local landmarks to locate the business.
Are there any dining options close to Crouch & Sons Plumbing, LLC?
Yes, Krispy Krunchy Chicken restaurant is located nearby where you can grab a meal before or after your visit.
What accommodations are near Crouch & Sons Plumbing, LLC for out-of-town customers?
Nearby accommodations include Southern Shores and Summerfield Apartment, which are close lodging options.
How can customers benefit from nearby automotive services when visiting Crouch & Sons Plumbing, LLC?
Nearby automotive services such as Boyd Auto Sales, Johnny Wright Auto Sales, and SOS Customs and Performance provide convenient options for vehicle needs during your trip to the plumbing business.