ProSolutions Plumbing, Heating & Air Conditioning

4.7
1155 reviews

About

Heating ContractorAir Conditioning ContractorWater Heater Service
ProSolutions Plumbing Heating Inc. is Edmonton's go-to HVAC contractor, specializing in Furnace Repair Service and Heating System Installation. When the Canadian winter hits, you can't afford to be left in the cold. That's why we offer 24/7 emergency Heating System Repair services to keep you warm and cozy. As a trusted Furnace Store, we provide top-of-the-line heating solutions designed to withstand Edmonton's harsh climate. But we're not just about heating; we're a full-service provider. Need a Plumber? Facing issues with your Hot Water System? We've got you covered. Serving Edmonton and nearby areas, ProSolutions is your one-stop-shop for all your heating and plumbing needs. Experience the warmth of quality and reliability with Us!

Location

ProSolutions Plumbing, Heating & Air Conditioning
17412 106a Avenue, Edmonton, AB
T5S 1E6, Canada

Hours

Reviews

4.7
1,039 reviews
5 stars
913
4 stars
52
3 stars
12
2 stars
10
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the professionalism, efficiency, and friendliness of the technicians, highlighting their knowledge and ability to resolve issues quickly.

Timeliness

Many reviews noted the prompt response times for service calls and installations, with technicians often arriving within hours of the initial contact.

Communication

Customers appreciated the clear communication regarding pricing, service details, and follow-up, although some expressed frustration with delays in responses from the office staff.

Installation Standards

The quality of installations was frequently commended, with technicians leaving work areas clean and providing thorough explanations of new systems.

Mixed Experiences

While many reviews were positive, there were notable complaints about pricing discrepancies and a few negative experiences with customer service, particularly regarding warranty issues and follow-up.
  • LE
    Lyle Ewanchuk
    Nov 12, 2025
    5.0
    Very professional company, there service is immediate and excellent workmanship, there service technician Sergio was accommodating, professional and very knowledgeable. I just had a new furnace installed and both their techs Mohammad and Ahamad did an excellent job, clean, professional and very accommodating. Well done, Pro Solutions
  • PG
    Pam Gill
    Nov 10, 2025
    5.0
    Pro Solutions has installed new furnaces, water tank, AC and water softner for us. They are professional, kind and caring from the office staff to the techs. I have been having difficulty with my water softner and Sergio came out to look at. He listened to my concerns, he was very patient. He diagnosed the problem for me right away and all is now fixed! He gave me step by step instructions on how to look out for the problem in the future and gave me tips on simple maintenance. Today Sergio is my hero- thank you!
  • KA
    Ken&Lawrielee Anderson
    Nov 9, 2025
    5.0
    Called ProSolutions and Irene was fabulous and got someone out to check our furnace promptly. Sergio came and explained everything to us and we decided on a new furnace. The furnace was installed the next day which we were very grateful. The technicians were professional and the clean up was great. They answered our questions and it was a great experience. Will definitely use them again.
  • BA
    Bala Aj
    Nov 6, 2025
    1.0
    Feedback on Garage Heater Installation Experience I would like to share my feedback regarding my recent garage heater installation. The trenching work was completed on October 07, but unfortunately the installation process has been significantly delayed. During the initial quotation, the salesperson indicated that everything would be taken care of. However, I later learned that I was required to schedule the inspection appointment myself, which had not been mentioned earlier. When I did arrange the inspection, I was informed that there had been an error in the application, two points were submitted instead of one and this needed to be rectified before proceeding, resulting in additional delays. At this point, my backyard remains in disarray and I have had to take time off work while waiting for the installation to be completed. I am quite disappointed with the overall lack of communication and follow-up throughout this process. I hope the team can review this situation to ensure a smoother experience for future customers and to bring my installation to completion as soon as possible.
  • JT
    Jeff Trowsdale
    Nov 5, 2025
    5.0
    Hired this company for an AC install in the fall and we are very happy with the installation. The 2 installers, Paul and Matthew, were very professional and did a great job. Will not be fully testing the system for another 6 months but I am sure that when the time comes everything will be fine. Highly recommend this company for others.

Frequently Asked Questions About ProSolutions Plumbing, Heating & Air Conditioning

What services does ProSolutions Plumbing, Heating & Air Conditioning offer?

ProSolutions specializes in furnace repair, heating system installation, plumbing, hot water system services, and full HVAC solutions in Edmonton.

Can I get emergency heating system repairs from ProSolutions?

Yes, ProSolutions provides 24/7 emergency heating system repair services to ensure you stay warm during Canadian winters.