Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with repairs and inquiries.
Repair Quality
Many reviews highlighted the quality of repairs, with customers expressing satisfaction in the effectiveness and speed of service, particularly for Apple products.
Pricing
While some customers noted that certain services and products could be pricey, many felt that the overall value and quality of work justified the costs.
Honesty and Transparency
Several customers appreciated the honesty and transparency of the staff regarding repairs and pricing, which contributed to a sense of trust in the service.
Mixed Experiences
A few reviews mentioned negative experiences, particularly regarding product availability and the quality of replacement parts, indicating inconsistency in service.
LD
Lenny D
Oct 20, 2025
5.0
I had a wonderful experience at ITech-West Palm Beach. The team was very polite, helpful and professional. They took the time to set my new Pixel9 and even helped me to connect it to Bluetooth system and Infotainer center of my Lexus 350. I really appreciate their patience and excellent service. Highly recommend ITech palm beach to anyone looking for great products, good price and friendly, knowledgeable staff!
MM
Marisa Mason
Oct 17, 2025
5.0
They replaced the monitor half of a gaming laptop and later were able to sell us a refurb mac book at a reasonable price when our 10 year old one died- salvaging the data from the old and got things running on the new. Hayden seems well informed on a wide array of products. Refurb laptops for our kids purchased here have held up nicely over the years. Love that we don’t have to wait in long apple lines to get great service.
JJ
Jessica Jimenez
Oct 10, 2025
5.0
Excellent customer service and quick turnaround on my repair."
KI
krazy ISH
Sep 20, 2025
4.0
Great place for your Apple computer & Apple device needs. Very helpful with a variety of old and new Apple Products. Some services & products are a bit pricy but they do quality work.
CS
CC SIY
Aug 15, 2025
5.0
I wish I could give more stars.
🌟 🌟🌟🌟🌟
Had the best experience. Got my repairs done much faster than any where else.
Frequently Asked Questions About iTech - West Palm Beach
What services does iTech - West Palm Beach offer?
iTech - West Palm Beach provides repair services for iPhone and iPad, as well as premium Apple® products through a Certified Pre-Owned process.
Where is iTech - West Palm Beach located?
It is located at 100 Sansburys Way, Suite 118, West Palm Beach, FL 33411, USA.
What are the operating hours of iTech - West Palm Beach?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 11:00 AM to 6:00 PM, and closed on Sundays.
How can I contact iTech - West Palm Beach?
You can reach them by phone at +1 561-290-5553 or via email at westpalm@itechpalmbeach.com.
What payment methods are accepted at iTech - West Palm Beach?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as forms of payment.
Can I find beauty and spa services near iTech - West Palm Beach?
Yes, there are several nearby beauty and spa places such as Garden Nails, Bodyscaping LLC, Glow Gold Esthetics, and Lash Empire LLC where you can enjoy spa and salon services.
Are there any electronics stores near iTech for additional tech needs?
Yes, The Mac Toy Store is an electronics store near iTech where you can explore more tech products.
What nearby dining options are there around iTech - West Palm Beach?
Nearby, you can find Big John's Eatery (Two Twisted Italians), which offers breakfast, brunch, and cafe-style dining.
Does iTech have social media presence for updates and promotions?
Yes, you can follow iTech on Facebook at https://www.facebook.com/114378298612427 and on Instagram with the handle @experimax_.
What category of service does iTech - West Palm Beach specialize in?
iTech specializes in Computer Support Service, focusing on Apple product repairs and sales.