iTech - West Palm Beach

4.7
343 reviews

About

Computer Support Service
At iTech, we provide premium Apple® products without the premium price. Our Certified Pre-Owned process is how we do it.

Location

iTech - West Palm Beach
100 Sansburys Way, West Palm Beach, FL
33411, United States

Hours

Reviews

4.7
343 reviews
5 stars
299
4 stars
17
3 stars
5
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with repairs and inquiries.

Repair Quality

Many reviews highlighted the quality of repairs, with customers expressing satisfaction in the effectiveness and speed of service, particularly for Apple products.

Pricing

While some customers noted that certain services and products could be pricey, many felt that the overall value and quality of work justified the costs.

Honesty and Transparency

Several customers appreciated the honesty and transparency of the staff regarding repairs and pricing, which contributed to a sense of trust in the service.

Mixed Experiences

A few reviews mentioned negative experiences, particularly regarding product availability and the quality of replacement parts, indicating inconsistency in service.
  • LD
    Lenny D
    Oct 20, 2025
    5.0
    I had a wonderful experience at ITech-West Palm Beach. The team was very polite, helpful and professional. They took the time to set my new Pixel9 and even helped me to connect it to Bluetooth system and Infotainer center of my Lexus 350. I really appreciate their patience and excellent service. Highly recommend ITech palm beach to anyone looking for great products, good price and friendly, knowledgeable staff!
  • MM
    Marisa Mason
    Oct 17, 2025
    5.0
    They replaced the monitor half of a gaming laptop and later were able to sell us a refurb mac book at a reasonable price when our 10 year old one died- salvaging the data from the old and got things running on the new. Hayden seems well informed on a wide array of products. Refurb laptops for our kids purchased here have held up nicely over the years. Love that we don’t have to wait in long apple lines to get great service.
  • JJ
    Jessica Jimenez
    Oct 10, 2025
    5.0
    Excellent customer service and quick turnaround on my repair."
  • KI
    krazy ISH
    Sep 20, 2025
    4.0
    Great place for your Apple computer & Apple device needs. Very helpful with a variety of old and new Apple Products. Some services & products are a bit pricy but they do quality work.
  • CS
    CC SIY
    Aug 15, 2025
    5.0
    I wish I could give more stars. 🌟 🌟🌟🌟🌟 Had the best experience. Got my repairs done much faster than any where else.

Frequently Asked Questions About iTech - West Palm Beach

What services does iTech - West Palm Beach offer?

iTech - West Palm Beach provides repair services for iPhone and iPad, as well as premium Apple® products through a Certified Pre-Owned process.

Where is iTech - West Palm Beach located?

It is located at 100 Sansburys Way, Suite 118, West Palm Beach, FL 33411, USA.