United States Postal Service

2.2
104 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 411 N Forest Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
411 N Forest Dr, Casper, WY
82609, United States

Hours

Reviews

2.2
104 reviews
5 stars
23
4 stars
9
3 stars
3
2 stars
3
1 star
66
  • GH
    GEORGE HAIG
    Dec 16, 2025
    5.0
    I would like to thank Shauna for being professional, courteous and friendly, helping me with a complicated Change of Address correction issue here. Spotless service. 5.0. !! (Unlike the Casper Titling Department downtown, < 1/2☆ for being miserable, nasty and uncooperative).
  • JS
    Jeffrey Smith
    Dec 12, 2025
    5.0
    I find the staff very helpful and friendly.
  • JZ
    jorge zavala
    Nov 23, 2025
    1.0
    This post office need to get there works to stop being lazy and pay more attention to what they are doing. This is the 3rd in less then 4 months that they have missed placed my packages and now have to do extra work to get my stuff. You call and they don’t ever answer the phone. Bad work ethic and not happy with this post office
  • LH
    Lynn Hooper
    Aug 23, 2025
    2.0
    Didn't even get open this Saturday until 9:25. No explanation no apologies. Just let 15 people standing there. Then only one clerk working. So typical of the postal system the last few years. Obviously the supervisors don't care about customer service.
  • KP
    Kearney Phillips
    Jul 29, 2025
    1.0
    I called about a slip in my mail box that said the postage was fraudulent. Ok so I have to pay that to get the item. I understand that. The guy who answered the phone was rude and belittling towards me when he wasn't understanding my question. I re worded that question and he still was disrespectful. You may work at the Post Office but that doesn't make you better than others. Learn some professionalism and customer service, especially if you are answering the damn phone.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.