United States Postal Service

2.2
102 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 411 N Forest Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
411 N Forest Dr, Casper, WY
82609, United States

Hours

Reviews

2.2
102 reviews
5 stars
21
4 stars
9
3 stars
3
2 stars
3
1 star
66
  • LH
    Lynn Hooper
    Aug 23, 2025
    2.0
    Didn't even get open this Saturday until 9:25. No explanation no apologies. Just let 15 people standing there. Then only one clerk working. So typical of the postal system the last few years. Obviously the supervisors don't care about customer service.
  • KP
    Kearney Phillips
    Jul 29, 2025
    1.0
    I called about a slip in my mail box that said the postage was fraudulent. Ok so I have to pay that to get the item. I understand that. The guy who answered the phone was rude and belittling towards me when he wasn't understanding my question. I re worded that question and he still was disrespectful. You may work at the Post Office but that doesn't make you better than others. Learn some professionalism and customer service, especially if you are answering the damn phone.
  • AA
    Allison
    Jul 18, 2025
    1.0
    The worst post office i have had the displeasure of using, they do not notify you that your package is left with the front desk of your appartment complex. They are to lazy to attempt to deliver it to your appt.
  • TG
    Tech Gang
    Jun 23, 2025
    1.0
    Seems like every package I get I always have issues. I’m tired of it and I have to pay shipping it seems for every package I get. I feel like I’m being scammed never had issues in my prior state to arriving here. I call and nobody answers the phone. It’s best to get a lawyer involved and taken action. Update I have obtained an attorney and am seeking legal help because they are still asking me to pay shipping on items I have already paid for. They say that it’s the shippers who are using fraudulent labels. Well a lot of those packages are from well known stores and I have paid shipping for over 7 packages and now I’m going to be asking for reimbursement and gonna see what legal options I have of moving forward
  • SW
    Sarah W.
    Jun 10, 2025
    5.0
    Quick and easy service. I had cheaper shipping options offered and explained to me, which I took advantage of. The lady who helped me was absolutely awesome. Probably the best post office experience I have ever had, and the fact they were still so polite and helpful after I personally witnessed them both (both ladies at the counter) be berated and cussed out by three different people for things that were absolutely not within their control made me even happier with the experience. They take such abuse and still treat everyone with kindness and try to be as helpful as they can. The 2 ladies working on 06/10/25 at 11:15 ...I don't recall their names...were excellent...beyond excellent!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.