FedEx Ship Center

2.9
176 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Charleston, WV when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
1206 Greenbrier St, Charleston, WV
25311, United States

Hours

Reviews

2.9
176 reviews
5 stars
65
4 stars
17
3 stars
9
2 stars
4
1 star
81

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays and misdeliveries, with packages often marked as delivered but not received.

Customer Service

While some staff members were noted as friendly and helpful, many customers expressed frustration with the lack of effective support and difficulty reaching local representatives.

Package Handling

Several reviews mentioned packages being damaged or mishandled, with items left in unsafe locations.

Automated Systems

Customers criticized the ineffective automated phone systems that hindered their ability to resolve issues.

Overall Satisfaction

The overall sentiment was negative, with many customers expressing a strong preference for alternative shipping services like UPS.
  • JM
    James Meade
    6 days ago
    1.0
    Driver did not deliver package but instead gave the package to someone else without verification and not at package location. Negligence and incompetence. Allowed that person to sign my daughter’s name without proof. Unacceptable and poor work ethic.
  • LK
    Lance Kirkman
    Oct 20, 2025
    5.0
    Thank you for the snacking pickup and drop-off of animals
  • CE
    Charles elmore
    Aug 15, 2025
    5.0
    Very nice .
  • DH
    dawn Haynes
    Jun 30, 2025
    1.0
    I’ve ordered the past two years with shein more times than I can count. I’ve never had an issue with packages through USPS. My item got shipped through FedEx says it was shipped and delivered same day with FedEx on June 19th. My email through SHEIN says shipped on 26th and last updated still pending delivery, how does this make any since???? Package was delivered to wrong address my house is stucco gray not red brick. There’s only one red brick home up my road. Guess what that’s not it. Im Guessing driver got lazy and decided to just leave my package at some random house and can’t get a refund though SHEIN
  • AS
    arch stanton
    Jan 25, 2025
    1.0
    If you want items shipped, choose a union company ups who gives there employees a pension, FedEx lost my package and pretty much is just like to bad for you. FedEx mistreats it's employees I know 3 of them and the stories are horrible. I once had a driver call me and ask to get my package at his house crying cause he hadn't had a day off with family in 3 months. Go with the teamster company UPS you won't be sorry. Also FedEx is scared to drive in 2" of snow even with road plowed salted and clear.

Frequently Asked Questions About FedEx Ship Center

What types of shipping services does FedEx Ship Center in Charleston, WV offer?

FedEx Ship Center offers expedited, standard, economy, Ground, International, and Express Freight shipping services.

Where is the FedEx Ship Center located in Charleston, WV?

The FedEx Ship Center is located at 1206 Greenbrier St, Charleston, WV 25311.