Business Details
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Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Charleston, WV when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
2.9
176 reviews
5 stars
65
4 stars
17
3 stars
9
2 stars
4
1 star
81
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and misdeliveries, with packages often marked as delivered but not received.
Customer Service
While some staff members were noted as friendly and helpful, many customers expressed frustration with the lack of effective support and difficulty reaching local representatives.
Package Handling
Several reviews mentioned packages being damaged or mishandled, with items left in unsafe locations.
Automated Systems
Customers criticized the ineffective automated phone systems that hindered their ability to resolve issues.
Overall Satisfaction
The overall sentiment was negative, with many customers expressing a strong preference for alternative shipping services like UPS.
- JMJames Meade6 days ago1.0Driver did not deliver package but instead gave the package to someone else without verification and not at package location. Negligence and incompetence. Allowed that person to sign my daughter’s name without proof. Unacceptable and poor work ethic.
- LKLance KirkmanOct 20, 20255.0Thank you for the snacking pickup and drop-off of animals
- CECharles elmoreAug 15, 20255.0Very nice .
- DHdawn HaynesJun 30, 20251.0I’ve ordered the past two years with shein more times than I can count. I’ve never had an issue with packages through USPS. My item got shipped through FedEx says it was shipped and delivered same day with FedEx on June 19th. My email through SHEIN says shipped on 26th and last updated still pending delivery, how does this make any since???? Package was delivered to wrong address my house is stucco gray not red brick. There’s only one red brick home up my road. Guess what that’s not it. Im Guessing driver got lazy and decided to just leave my package at some random house and can’t get a refund though SHEIN
- ASarch stantonJan 25, 20251.0If you want items shipped, choose a union company ups who gives there employees a pension, FedEx lost my package and pretty much is just like to bad for you. FedEx mistreats it's employees I know 3 of them and the stories are horrible. I once had a driver call me and ask to get my package at his house crying cause he hadn't had a day off with family in 3 months. Go with the teamster company UPS you won't be sorry. Also FedEx is scared to drive in 2" of snow even with road plowed salted and clear.
Frequently Asked Questions About FedEx Ship Center
What types of shipping services does FedEx Ship Center in Charleston, WV offer?
FedEx Ship Center offers expedited, standard, economy, Ground, International, and Express Freight shipping services.
Where is the FedEx Ship Center located in Charleston, WV?
The FedEx Ship Center is located at 1206 Greenbrier St, Charleston, WV 25311.
What are the operating hours of the FedEx Ship Center in Charleston?
The FedEx Ship Center is open Monday to Friday from 9:00 AM to 7:30 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
What payment methods are accepted at the FedEx Ship Center?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I purchase packing supplies and boxes at the FedEx Ship Center?
Yes, FedEx Ship Center provides packing supplies and boxes for your shipping needs.
How can I benefit from creating a FedEx account?
Creating a free FedEx account provides shipping discounts and easier shipment management.
What FedEx brands are available at the Charleston Ship Center?
FedEx Express, FedEx Ground, and FedEx Freight services are available at this location.
Are there any nearby animal-related services around FedEx Ship Center?
Yes, nearby you can find Kanawha County Animal Shelter, North Gateway Animal Hospital, Fix Charleston pet services, and the Kanawha-Charleston Humane Association for animal shelter and veterinary needs.
What transportation or car rental services are close to FedEx Ship Center?
Nearby, customers can use Hertz car rental services, which may help with transportation to and from the FedEx Ship Center.
Are there any community or social service organizations near the FedEx Ship Center?
Yes, nearby social service organizations include the Children’s Home Society of West Virginia, Davis Child Shelter, EveryChild NOW, and Women In Aviation Marshall University.