FedEx Office Print & Ship Center

4.5
835 reviews
FedEx Office Print & Ship Center located at 518 Central Way

About

Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Kirkland, WA provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.

Location

FedEx Office Print & Ship Center
518 Central Way, Kirkland, WA
98033, United States

Hours

Reviews

2.6
143 reviews
5 stars
50
4 stars
5
3 stars
4
2 stars
7
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with many customers reporting rude and unhelpful staff, while others praised specific employees for their kindness and efficiency.

Staff Attitude

Numerous reviews highlight a pattern of unprofessional and dismissive behavior from staff, contributing to a negative customer experience.

Service Efficiency

Customers expressed frustration with long wait times and inefficient service, particularly during busy hours, leading to dissatisfaction.

Packaging Policies

Several reviews mention issues with packaging requirements, where staff insisted on using FedEx boxes instead of customer-provided packaging, causing confusion and frustration.

Mixed Experiences

While some customers reported positive interactions and helpful service, the overall sentiment leans towards dissatisfaction, with many recommending alternative shipping options.
  • EW
    Eric Watterson
    2 days ago
    1.0
    I've been to many FedEx locations and I even worked at a print shop for many years, and this location is the worst I've encountered by FAR. Their customer service is abysmal, and they are just generally incompetent. They almost always fail to help you, and then somehow make it feel like it's all your fault that they don't know how to run their store. Remarkably awful location.
  • MK
    Meher Khan
    4 days ago
    5.0
    Henry was extremely helpful, knowledgable, and polite as I went to drop off some packages this morning. He took the time to help me find the best box for my shipment, and it was obvious he had great customer service skills. This is the kind of service that makes me people want to come back to a business !
  • WS
    Weiwei Shang
    Dec 5, 2025
    1.0
    The worst FedEx store. There is no customer service at all. Avoid it if you can.
  • YJ
    Yun Joon Jung
    Dec 5, 2025
    5.0
    The staff was so kind and nice. Highly recommend this branch.
  • BB
    Brandon
    Nov 29, 2025
    1.0
    Poor/rude customer service - especially by the woman who works at the front with the red hair. Refused the box I provided so they could offer to sell me a box for $18. USPS from now on.

Frequently Asked Questions About FedEx Office Print & Ship Center

What services does FedEx Office Print & Ship Center in Kirkland offer?

They provide printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax, passport photos, online notary, lamination, and binding services.

What are the operating hours of FedEx Office Print & Ship Center in Kirkland?

The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.