Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Kent, WA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.3
266 reviews
5 stars
123
4 stars
30
3 stars
6
2 stars
12
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their helpfulness and professionalism, many customers reported poor service and unhelpful responses from customer support.
Delivery Issues
Numerous reviews highlighted significant delays in package deliveries, with many packages sitting at the Kent location for extended periods, leading to frustration among customers.
Inconsistency
Customers experienced inconsistencies in service quality, with some praising individual employees while others reported rude behavior and lack of training among staff.
Communication Problems
Many customers expressed dissatisfaction with the lack of communication regarding package status and delivery attempts, often feeling misled or ignored.
- NTNicholas TaylorDec 16, 20255.0I want to give a huge thank-you to Steven and his team at the FedEx location in Kent. Due to flood evacuations, the store had to close early, but Steven went above and beyond by allowing me to come in before business hours the following morning so I could pick up an urgent package. That level of customer service and care is truly exceptional. I’m very grateful for their professionalism, flexibility, and willingness to help during a stressful situation.
- MAMohamed AlmansouriDec 9, 20253.0I stopped by this location today and spent about 30 minutes trying to apply my company discount. The staff kept asking for the company address, which I provided, but they still weren’t able to get it figured out. This hasn’t been required in the past. I’ve shipped from this same location before, and all I’ve ever needed to give was the company name and my employee number. The team working around 9:30 didn’t seem familiar with how to apply the discount. I ended up going to the Kent Station FedEx, and they processed everything in under three minutes using the basic info. I’m not upset, but I hope the employees here receive better training so the process can be smoother in the future.
- MMMelisa Miller-RheesDec 6, 20251.0My package said delivered but I couldn't find it due to there being no delivery description or photo. I called to ask for help and they told me to call the shipper. The customer service agent was not helpful! I lost a package that almost costed me $60! I'm so pissed off!!!!
- MAMarinza AvilaNov 20, 20251.0The fed ex driver Devon or whatever is with holding my package from me I put a note on my door and he still acted like he couldn’t give me my package he’s playing games give me my stuff!!!!!
- JRJesse RantalaNov 10, 20252.0Blonde guy working at the front on 11/10/25 at 4ish o clock was super rude to me and my girlfriend, hope he gets a check on that soon.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Kent, WA offer?
FedEx Ship Center in Kent offers packing supplies, boxes, FedEx expedited, standard, and economy shipping services including FedEx Express, Ground, and Freight.
What are the operating hours for FedEx Ship Center in Kent?
The FedEx Ship Center is open Monday to Friday from 9:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and is closed on Sundays.
Where is FedEx Ship Center located in Kent?
It is located at 6633 S 216th St, Kent, WA 98032.
How can I pay for shipping services at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Can I create a FedEx account for shipping discounts at this location?
Yes, you can create a free FedEx account to access shipping discounts.
Does FedEx Ship Center provide FedEx Delivery Manager services?
Yes, you can schedule residential deliveries and have your FedEx shipments held for pickup using FedEx Delivery Manager at this center.
Are there nearby FedEx shipping or drop-off points around the FedEx Ship Center in Kent?
Yes, nearby places include FedEx Drop Box and FedEx World Service Center, which offer convenient shipping and drop-off options.
What nearby businesses could be useful before or after visiting FedEx Ship Center?
You might visit Coeur D'Alene French Baking Company for a bakery treat, or Office Depot Business Services Division for additional office supplies.
Are there any nearby logistics or freight services close to FedEx Ship Center?
Yes, Craters and Freighters and Yusen Logistics are nearby and provide freight and cargo services which might complement your shipping needs.
What social media platforms can I follow FedEx Ship Center on?
You can follow FedEx Ship Center on LinkedIn, Pinterest, TikTok, YouTube, Facebook, Instagram, and Twitter using their respective official accounts.