Business Details
About
Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Issaquah, WA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Location
Hours
Reviews
3.3
270 reviews
5 stars
116
4 stars
40
3 stars
18
2 stars
9
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight poor customer service, with staff being described as rude, unhelpful, and dismissive.
Delivery Issues
Many customers reported significant delays and issues with package deliveries, including miscommunication about delivery attempts.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that experiences can vary widely.
Facility Improvements
A few reviews noted improvements in the facility and service over the past year, suggesting some positive changes have been made.
- JSJennifer S4 days ago5.0Always fast and reliable.
- RGRachel GJan 2, 20261.0Poor Customer Review Hello, I am writing to formally express my disappointment with a recent customer service experience at one of your FedEx locations. During my visit to pick up a package, I was assisted by two older female employees who were extremely rigid, unhelpful, and dismissive. Rather than attempting to help me resolve the situation or clearly explain my options, they strictly adhered to policies without any effort to offer alternatives or show basic courtesy. Their tone felt condescending, and I was made to feel as though I was inconveniencing them simply by asking for assistance with my package. There were many additional details surrounding this interaction that I have chosen not to include here, but the experience was significant enough that I contacted FedEx customer service directly to report and document the ordeal. I understand that policies exist for a reason, but good customer service also requires flexibility, empathy, and professionalism. Unfortunately, none of those were demonstrated during this interaction. The experience was unnecessarily stressful and left me frustrated and disappointed in FedEx as a company. I have used FedEx many times in the past and have generally expected better service. I hope this feedback is taken seriously and used as an opportunity to improve customer interactions at this location.
- BBBobDec 6, 20251.0Absolutely unreal. My dad got injured trying to get in. The doors didn’t work. Then the lady who works there was rude and asking an old man why they didn’t press this button. Seniors can’t use technology. Stereotypes exist for a reason people, come on! And lastly, they were unwilling to package the box my dad wanted to ship. He ended up driving to the Gilman location. I’m going to be reporting this place to the attorney general and the county due to safety concerns.
- MJMohammad JazayeriNov 28, 20255.0Nicer customer service
- CLChanghyung LeeOct 9, 20255.0Very fast service and kind employee
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Issaquah provide?
FedEx Ship Center offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, and economy options.
What are the operating hours of the FedEx Ship Center in Issaquah?
The ship center is open Monday through Friday from 8:30 AM to 7:00 PM, and on Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.
Where is the FedEx Ship Center in Issaquah located?
It is located at 5500 220th Ave SE, Issaquah, WA 98029, USA.
What payment methods are accepted at FedEx Ship Center in Issaquah?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I have my FedEx shipments held for pickup at this FedEx Ship Center?
Yes, you can have your FedEx shipments held for pickup at this location and also schedule residential deliveries with FedEx Delivery Manager.
Is there a mobile app for FedEx services available for customers?
Yes, FedEx provides mobile apps available on both the Apple App Store and Google Play for convenient services.
What are some nearby dining options around the FedEx Ship Center in Issaquah?
Nearby dining options include Cold Stone Creamery, Taco Time NW, McDonald's, El Sabor Del Tio, Mirchi Indian Restaurant & Cafe, Orenji Sushi & Noodles, Naan Twist, Pizza Twist, Biryani & Dosa Cafe, and Zushi Sushi.
What public services and government offices are near the FedEx Ship Center?
Close by are the King County District Court, Issaquah Courthouse, King County Dc Issaqua, and the Washington State Administrative Office of the Courts, which may be convenient for legal or administrative visits before or after shipping needs.
Are there any nearby automotive services near FedEx Ship Center?
Yes, nearby automotive services include Chevron Station Issaquah, Brown Bear Car Wash, and Eastside Bavarian for repairs and detailing.
How can I create an account with FedEx to enjoy shipping discounts?
You can create a free FedEx account for shipping discounts by visiting their official account creation page at https://www.fedex.com/en-us/open-account.html.