FedEx Ship Center

3.3
265 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Issaquah, WA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
5500 220th Ave SE, Issaquah, WA
98029, United States

Hours

Reviews

3.3
265 reviews
5 stars
114
4 stars
40
3 stars
18
2 stars
9
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while others praised friendly and professional service.

Delivery Issues

Numerous reviews highlight persistent problems with package delivery, including delays, miscommunication, and packages marked as delivered but not received.

Facility Improvements

Some customers noted improvements in the facility and staff helpfulness over the past year, contrasting with reports of poor service.

Staff Professionalism

While some staff members received commendations for their professionalism and friendliness, others were criticized for being rude and unhelpful.

Operational Efficiency

Customers expressed frustration with slow service and inefficiencies at the location, particularly during busy times.
  • CL
    Changhyung Lee
    Oct 9, 2025
    5.0
    Very fast service and kind employee
  • MB
    Montana Bassin
    Sep 4, 2025
    1.0
    Worst customer service in the world, couldn't deliver a package and could t tell me why, couldn't reach the driver, held my package in Tacoma even though I never requested that, then when I called to inquire they said it wasn't being held, it was on s truck to another station. I needed the delivery, so I drove to the shipper and picked up a duplicate order. Literally insane, they have no idea what's going on in their own company. If they weren't a monopoly they'd go out of business.
  • AS
    Ajay K Sony
    Aug 20, 2025
    4.0
    Facility has been improved a lot in since last 1 year. The current representatives are very helpful and warm to support. From packaging guidance to shipping it’s been very easy. Thank you for your support.
  • LA
    Lucy Afoodie
    Aug 15, 2025
    5.0
    Employees here are very professional and nice. They made me like FedEx more!
  • GI
    Gopal Iyer
    Jul 30, 2025
    5.0
    Friendly staff, the last shipment leaves at 4 PM.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Issaquah provide?

FedEx Ship Center offers packing supplies, boxes, and various FedEx shipping services including expedited, standard, and economy options.

What are the operating hours of the FedEx Ship Center in Issaquah?

The ship center is open Monday through Friday from 8:30 AM to 7:00 PM, and on Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.