Visit FedEx Ship Center in Burlington, WA when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Many customers reported poor customer service experiences, including difficulty reaching live agents and unhelpful responses.
Delivery Issues
Numerous reviews highlighted significant delays in package deliveries, with many packages stuck at the Burlington facility for extended periods.
Staff Performance
While some customers praised individual staff members for their helpfulness, overall staff performance was criticized for inefficiency and lack of accountability.
Tracking Problems
Customers frequently mentioned issues with tracking information being inaccurate or misleading, leading to frustration and confusion.
Mixed Experiences
Some customers had positive experiences with timely deliveries and helpful staff, indicating that experiences may vary significantly.
DW
Da Wor
Nov 2, 2025
5.0
The staff was very polite and helpful . And I enjoyed the fast attentive service and the Manager was Super Cool!
KA
Kevin Anderson
Oct 1, 2025
5.0
Fast and convenient, it is remote so there was no wait
KG
Kori Granger
Sep 16, 2025
1.0
Not my preferred method of delivery! No way to contact local location. No delivery windows less than 12 hours. My package is in the Bermuda Triangle! 👎🏻
KS
Kyla Stelling
Jan 10, 2021
1.0
I always pray that my packages are distributed from Everett versus Burlington. My packages are always delayed by days (when they have the status of being on the delivery truck) and the driver throws them at the end of my road. This Burlington ship center is so untrustworthy and I can't rely at all on tracking information because it seems that my delivery depends more on the effort of the driver.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Burlington, WA offer?
FedEx Ship Center offers packing supplies, boxes, and various shipping services including expedited, standard, economy, ground, international, and freight shipping.
What are the operating hours of FedEx Ship Center?
The center is open Monday to Friday from 9:30 AM to 5:30 PM, and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.
What payment options are accepted at FedEx Ship Center?
Payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I schedule residential delivery pickups at FedEx Ship Center?
Yes, you can schedule your next residential delivery with FedEx Delivery Manager and have shipments held for pickup at the center.
How can I create a FedEx account for shipping discounts?
You can create a free FedEx account by visiting the provided link to receive shipping discounts.
Where is FedEx Ship Center located?
It is located at 11674 Higgins Airport Dr, Burlington, WA 98233, USA.
What FedEx brands are available at this location?
The location offers services from FedEx Express, FedEx Ground, and FedEx Freight brands.
What are some nearby places to FedEx Ship Center that customers might visit?
Nearby places include FedEx Drop Box for quick shipments, Garden Path Fermentation brewery for a relaxing drink, and Skagit Regional Airport for convenient travel access.
How can nearby FedEx Drop Box services complement a visit to FedEx Ship Center?
Customers can use FedEx Drop Box for fast and convenient shipment drop-offs when the Ship Center is closed or busy.
What nearby amenities could customers enjoy before or after using FedEx Ship Center?
Customers might enjoy visiting local breweries like Chuckanut Brewery or True North Bakery nearby for food and drinks after their shipping needs.