The UPS Store

4.5
119 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6666 in Victoria offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
1708 N Navarro St, Victoria, TX
77901, United States

Hours

Reviews

4.5
119 reviews
5 stars
100
4 stars
6
3 stars
2
2 stars
0
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, friendliness, and professionalism, with specific mentions of employees like Laura, Bernadette, and Jia.

Efficiency

Customers frequently noted the quick and efficient service, often highlighting how fast their needs were met, especially during busy times.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor service in certain instances, indicating inconsistency in customer experiences.

Problem Resolution

Some customers reported issues with shipping and package handling, but others appreciated the staff's efforts to resolve problems and provide assistance.

Quality of Work

The quality of printing and packing services received positive feedback, with customers expressing satisfaction with the results of their orders.
  • AP
    Arlene Perez
    Nov 8, 2025
    5.0
    They are fast, efficient, and professional.
  • SH
    Shannon Hollingsworth
    Nov 7, 2025
    5.0
    Awesome staff and quick and easy service
  • KB
    Kaylyn Brown
    Oct 10, 2025
    1.0
    First I call and they had my on hold for 30 min so I decide to drive up there and there’s a lot of people working in a couple of them weren’t even doing anything, so why was I on hold for 30 minutes? That’s not even the real issue I shipped a package through them to my Brother overseas containing some sensitive documents that are now being returned to me because they don’t know why and I can’t get a refund and I have to go somewhere else once I get my package back to pay again i’ve never had an issue sending him a packet before the one time I send it from the UPS there’s issues and they do not care
  • MB
    Mark Ballew
    Sep 22, 2025
    5.0
    I had an urgent fax to Austin that had to get out today , I came in 5 minutes before closing after spending all day preparing the fax, the guys all pitched in to help when the fax machine kept chewing up pages, after a number of tries and way after closing time they finally got it to go through, this kind of effort is very greatly appreciated, well done guys, thank you! P.s. we all agreed it might be time for a new fax machine ;)
  • LD
    Laura Delgado
    Sep 2, 2025
    5.0
    Lizzie is amazing!! I was in a huge bind and she got me taken care super quick. I can’t thank you enough, Lizzie!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Victoria?

The UPS Store in Victoria is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 11:00 AM to 4:00 PM.