H-E-B Corporate Office Headquarters

3.0
469 reviews

Business Details

646 S Flores St, San Antonio, TX
78204, United States
(210) 938-8000
https://www.heb.com/static-page/heb-corporate-office-hq

About

Corporate OfficeH-E-B
Established in 1905, in Kerrville Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B® brand products are made for the love of Texans and deliver uncompromising quality. Only here can you find products specifically created for Texas tastes, like H-E-B Fully Cooked Brisket, H-E-B Seasoned Fajitas, and H-E-B Cafe© Olé coffee. Visit your local H-E-B today!

Location

H-E-B Corporate Office Headquarters
646 S Flores St, San Antonio, TX
78204, United States

Hours

Reviews

3.0
469 reviews
5 stars
178
4 stars
26
3 stars
25
2 stars
33
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are numerous complaints about rude or unhelpful staff, particularly in curbside and pharmacy services.

Product Quality

Several customers reported issues with spoiled or unsatisfactory food products, including meat and bakery items.

Accessibility Issues

Customers expressed concerns about the lack of proper accommodations for disabled individuals, including parking and service dog policies.

Pricing Concerns

Many reviews mention perceived price gouging, especially for online orders, and dissatisfaction with product pricing compared to competitors.

Community Engagement

Positive feedback highlights HEB's contributions to community support during disasters, reinforcing its reputation as a Texas institution.
  • BJ
    Bettye Johnson
    Feb 6, 2026
    3.0
    Store well stocked. So much aisle blockers and curbside carts. Practically no parking. Not enough handicap spots. Store is too small and congested for the huge amount of customers. We need relief.
  • JF
    JOSEPH FARRELL
    Jan 26, 2026
    5.0
    Excellent historical building. Very classy professional employees of heb
  • AA
    Amanda
    Jan 18, 2026
    1.0
    There is something going on with. This company my stamps where stolen one sec after they loaded and used at this company as where thousands of others UPDATED FINALLY AFTER CALLING 12 STORES I GOT THE TREASUREY NUMBER ??? I TALK TO THEM TOLD THEM THE TRANSACTION IS IN PROGRESS FOR 992.61 AND MY INFORMATION WAS STOLEN IF THEY CAN LOOK IT UP BY THE CARD NUMBER AND TIME THEY FIND THE ORDER BUT COULDN'T CANCEL IT EVEN THOUGH I COULD SEND A PIC THE CARD AND MY ID THEY SAID NO THEY WOULD NOT AND THEY COULD NOT THEY CAN ONLY CANCEL AN ORDER THATS IS A FRAUD CASE MONDAY TO FRIDAY 8 - 4 INSANE THIS COMPANY IS EXTREMELY FISHY
  • TT
    TIM
    Jan 3, 2026
    2.0
    HEB here in Beaumont,Tx on Dowlen rd fueling station now has a $150 dollar hold on your credit or debit cards plus whatever the amount of fuel purchased. My $34 dollar fuel amount came out but the $150 hold stayed on my card for six days afterwards.. Called the local store and the person on the other end was very rude.
  • NJ
    Naomie Jackson
    Dec 31, 2025
    1.0
    2nd RACIST INCIDENT FROM AN ASIAN IN THE DELI WITHIN 5-6 month time span. This particular Asian females name is Melinda. Yes she works in the deli and as I politely asked her if she had any spicy Gouda cheese she said no. I said okay thank u and walked away. This wonderful racist decided she would put on a show for the other Asian females standing there and shout at me IF U WANT SPICY GOUDA JUST POUR HOT SAUCE IN IT AND SMASH IT IN!!! This is what she yelled out at me as my back was turned and I was walking away. It stopped me in my tracks . I immediately pulled my basket over to finish my phone call and as soon as I was done on the phone I began recording and asked her what she said and yes she repeated it. I demanded her to call her manager and guess what?? She did the typical and called management as if she was a victim or being threatened and here comes two mangers and security for ME!!! The male that I spoke to who claims to be store manger name is Jacob. He did not seem to care which caused A lot more hurt,frustration and anger. I walked crying thru the store scrambling to gather the things I came to get for my children. It’s New Years Eve and not many options available is the only reason I finished my shopping. These people are shameful and they don’t give a damn about their racist workers. Another manager Ty that claims to be the store manger as well called and added insult to injury with her intentionally careless tone and passive aggressive attitude says well I talked to them .her entire attitude was condescending careless and cruel which I also allowed to upset me. I also have both racist incidents recorded and will be filing a formal complaint with the EEOC since management had an opportunity to solve the problem but chose not to. smh shame on u people. Do better Melinda Jacob and Ty

Frequently Asked Questions About H-E-B Corporate Office Headquarters

What are the operating hours of H-E-B Corporate Office Headquarters in San Antonio?

The H-E-B Corporate Office Headquarters is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.

Where is H-E-B Corporate Office Headquarters located?

It is located at 646 S Flores St, San Antonio, TX 78204, United States.

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