Our First American Title office in the Houston area provides comprehensive title insurance protection and professional escrow and settlement services for all types real estate transactions. By providing superior service and technology, First American delivers the industry's best customer experience. Contact our local First American Title team in Pearland, TX to experience the First American difference.
Waiting on a closing that had back taxes, but was insured. However, we owe taxes from 22&23, Closed on 3/2025. Once we get an update this review will get an update. As of today, I've received nothing, after emailing 3 weeks ago requesting an update. At this point, although we were insured, they've ignored us. As long as they didn't mess up their great, otherwise they take it out on their customers for oversight on their part.
"Update::!!" First American Title Company reached out to me and apologized. The insurance made it right within 30 days. While it was an underwriting issue, and it took 7 months for me to go ahead and file at the insurance because I was advised not to by the Pearland location. Once I filed with the insurance, back taxes were paid in full.
All I'm going to say is customer service and communication are key when things were good Rosie and Gus were absolutely the best, when we hit a snag we were strangers.
SR
Stephanie Bateman (Houston REALTOR)
Aug 9, 2024
5.0
Gus and team are professional and knowledgeable. Great communication from start to finish.
JG
Joan Gallardo
Jun 28, 2019
5.0
Thanks Gus Hernandez for doing such good job closing my clients on their first VA Loan.
NC
Nina C
Nov 9, 2017
1.0
Rude, insincere and unaccommodating. I wouldn’t recommend them to anyone
KF
Kingtrix Fernandes
May 23, 2017
3.0
Not bad but not great. I have done business with better and more professional companies and they treat you much better. These guys will get the job done, not with the highest level of service.