The UPS Store - Closed

Reviews

• AW

  Amanda Whitmill

  Feb 8, 2024
  1.0
  I'm fairly sure that UPS employees are actively stealing items from customers packages at this location. I ordered an iPhone, it was left at this location. The iPhone was not in the box. Clear tape that does not match the original shipping tape was put on the box and various other stickers were place all over the box to hide this. This was handed to me by the manager John Powers, and he mentioned the box was damaged and felt empty. It appeared he was the only employee in the store at the time. I had a separate package with an Apple watch that was delivered to my home that was cut open. The driver actually handed me an open package. I believe the employees recognize the address associated with the phone carriers that ship these items. They open the boxes, take what they want, close them up, and give them to you like nothing happened. Attaching pictures for proof.
• YC

  Yavuz C

  Aug 28, 2019
  1.0
  Angel was very courteous and helpful however this is the strangest UPS location. After circling 3 times I found the UPS to be on 2nd floor. I had a 60lbs box, he gave me a dolly but nearest elevator was not working. I had to walk to the other end of the building, being the big box up trying to open 4 doors on my way with my other hand. I wished I went to another location
• MJ

  Mike Johnson

  Jun 30, 2019
  1.0
  Employees seemed irritated and terse with customers of color. I don’t see myself ever going back here. I guess I didn’t fit into the right racial profile!...
• MM

  Monroe J. Whisenton (Moneyjwhise)

  Nov 17, 2017
  4.0
  Great customer service they always went over and beyond for me these past two years.

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