United States Postal Service

2.0
116 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 501 S Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
501 S Main St, Big Spring, TX
79720, United States

Hours

Reviews

2.0
116 reviews
5 stars
22
4 stars
5
3 stars
3
2 stars
4
1 star
82
  • MH
    Michelle Hartley
    Jan 2, 2026
    1.0
    The mailman on west 18th street has broken my mother's mailbox twice. I fixed her for her and he came and ripped the outgoing mail off the clip and broke it again. He needs to fix or replace it. You can call 10 times, every day, and the phone will NEVER be answer.
  • MB
    MICHELLE BOX
    Dec 6, 2025
    1.0
    I get Amazon packages regularly. I regularly get a “hold” on my packages. Excuse is mailbox or door is blocked. It is literally NEVER blocked. They just don’t want to deliver if it’s a heavy item, if it’s cold, or they say I requested it, etc. If I wanted to have a PO Box, I’d get one. I am not able to get to the post office due to work. I go to work before it opens and leave work after it closes. Why can’t they just do their job? I JUST DONT GET IT!
  • CV
    C. Vandiver
    Oct 3, 2025
    4.0
    I usually dread going to the post office. The counter people are just simply grouchy. This young lady was helpful and nice, Thank you. I only wish I had gotten her name.
  • DS
    David Sikes
    Jul 24, 2025
    3.0
    Nothing fancy. Usually a line, because they don't have enough employees. Some of the employees are nice, some are rude and don't need to be in customer service
  • JL
    June Lent
    Jul 17, 2025
    1.0
    Really need to change website to reflect NO walk ins. Drove an hour and half and husband took time off work. There was literally one car in the parking lot and they refused to squeeze us in.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.