RXO

4.4
729 reviews
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Business Details

3996 Scientific Drive, Arlington, TX
76014, United States
(800) 883-4593
https://www.rxo.com
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About

Shipping ServiceXPO Enterprise Services
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.

Location

RXO
3996 Scientific Drive, Arlington, TX
76014, United States

Hours

Reviews

4.4
729 reviews
5 stars
593
4 stars
27
3 stars
8
2 stars
7
1 star
94

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays, cancellations, and miscommunication regarding delivery schedules.

Professionalism

Many reviews highlighted the professionalism and courtesy of the delivery staff, with several customers praising their friendly demeanor and efficiency.

Customer Service

Customers expressed frustration with the customer service experience, citing unhelpful responses and difficulty in resolving issues.

Installation Quality

While some customers were satisfied with the installation services, others reported issues with installation and follow-up service.
  • RG
    Richard Garcia
    2 days ago
    5.0
    Very friendly and professional. They took great care not to scratch anything and made sure it worked before leaving.
  • EB
    Erika Barrington
    5 days ago
    5.0
    My delivery came much quicker than anticipated. There was great and thorough communication along the way. The delivery men moved my package with great care to the exact spot of my choosing. Very courteous and professional. Highly recommend! Thanks, Manny!
  • LS
    Linda Stokley
    Jan 3, 2026
    5.0
    Delivery was quick efficient and the items were perfectly built and installed. The drivers were polite and friendly. Everything went well.
  • KJ
    Ken Jones
    Dec 27, 2025
    5.0
    On time they alerted me in advance when they were on the way. Did a great job taking out old mattress and placing new one on my adjustable base Then picked up all packing materials and made sure everything was to my satisfaction. Great job guys!
  • RP
    Ryan Parker
    Dec 3, 2025
    1.0
    Ordered a mattress and a delivery date was set only to have delivery canceled by them the day before delivery date. Rescheduled and then was text by their company that they were delivering a week early and on a day i was at work and they would be there be between 7-11 am. Scrambled to find someone to be at the house for the delivery and RXO never showed. Was text at 1:30 that they were there to deliver the mattress after said person had already left my house Called to re reschedule on said date I originally rescheduled to and when id be off work and was told they were already booked that day. Company is complete TRASH!
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Frequently Asked Questions About RXO

What services does RXO provide?

RXO is the largest provider of last mile logistics for heavy goods in North America, arranging last mile deliveries, assemblies, and installations for heavy goods.

Where is RXO located?

RXO is located at 3996 Scientific Drive, Arlington, TX 76014, USA.